Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.

Organization / Program Name(s)Located In Office Phone Description (Brief)
Africans' League of CanadaOttawa 613-801-3550 Community services, including: * Income tax clinic Immigration services: * establishment services * counseling and assistance in immigration procedures * application for various visas, for permanent r ...
Canada. Immigration, Refugees and Citizenship CanadaOttawa Toll free 1-888-242-2100 Governmental information centre * the Client Support Centre can answer questions about immigration, refugees and citizenship services and programs, and on status of an application in process inside Ca ...
Catholic Centre for Immigrants, Bruyère Centre for ImmigrantsOttawa 613-232-9634 COVID-19 (27 Mar 2020): Due to COVID19, all in-person services have been discontinued and office is closed to clients until further notice. Services can be accessed remotely by calling 613-232-9634. V ...
Catholic Centre for Immigrants, Maison Sophia HouseOttawa 613-789-4338 ; Catholic Centre for Immigrants, Ottawa 613-232-9634 COVID-19 (27 Mar 2020): Though CCI office is closed to clients, Maison Sophia House remains open until further notice. 96-bed reception facility provides temporary accommodation and initial orientatio ...
Coalition In Ottawa for RefugeesOttawa 613-745-4626 Coalition of groups interested in sponsoring refugees. Workshops for sharing information and topics which sponsors have raised are given with Refugee 613. Established by representatives of sponsorship ...
Economic and Social Council of Ottawa-Carleton, Jobs-ESCOCOttawa 613-248-1343 Employment services and settlement services * working for the economic, social and cultural integration of Francophone racial, ethnic and cultural minorities living in and around Ottawa Employment Pro ...
Economic and Social Council of Ottawa-Carleton, La Boussole FrancophoneOttawa 613-248-1343 Settlement service for Francophone immigrants and newcomers to Ottawa. Workers help the new arrivals and Francophone immigrants with the initial stages of settlement. Settlement Program/Welcoming Comm ...
Jewish Family Services of Ottawa, Ottawa, Settlement and Integration ServicesOttawa 613-722-2225 Community based non-profit agency that offers immigrants and refugees settlement and integration services indifferent of their country of origin, religion, culture, gender, or age. Settlement Program ...
KEYS Job Centre, Kingston - Sydenham St N, Settlement ProgramKingston 613-546-5559 Settlement Program -- orientation programs, language and skills training to help facilitate employment, and programs to welcome newcomers to the community * may provide needs and eligibility assessme ...
Kingston Community Health Centres, Kingston - Weller Ave, Immigrant Services Kingston and AreaKingston 613-544-4661 COVID-19 (16 Jun 2020): office closed until further notice - staff will be providing support to clients remotely. Settlement Program (formerly Immigrant Settlement and Adaptation Program) Orientation ...
Lebanese and Arab Social Services AgencyOttawa 613-236-0003 ; 613-236-3111 COVID-19 (2 Apr 2020) Suspended all one-on-one services and group info sessions until further notice *call the Hotline at 613-286-7357 from 8:30 till 4:30 pm for questions and your phone request will ...
Ottawa Community Immigrant Services OrganizationOttawa 613-725-0202 Community services center for immigrants and refugees * assists newcomers, refugees and ethno-cultural groups to become equal participants in Canadian social, economic and political life through progr ...
Ottawa. City Operations, Ottawa - Find Location, Ottawa Public Library - Newcomer ServicesOttawa 613-580-2940 Settlement services : Orientation and Adaptation Services : Information and referral to community and social services * community support through conversation circles to practice English or French * ...
Quinte Immigration Services (QUIS), Belleville, Central Eastern Ontario Translation and Interpretation Services (CEOTIS)Belleville 613-968-7723 CV19 Offices closed to the public until further notice * Staff working remotely to provide continued support or services * Please call the office at 613-968-7723 for assitances * Updates will be poste ...
Réseau de soutien à l’immigration francophone de l’Est de l’OntarioOttawa Brigitte Duguay Langlais 613-408-5181 Network created to support the Strategic Framework to Foster Immigration to Francophone Minority Communities * aims to promote the reception, settlement, and integration of francophone immigrants in C ...
Somali Centre for Family Services, OttawaOttawa 613-526-2075 ; 613-733-5478 Multiethnic centre offering services for refugees, immigrants and residents Settlement services include: * Needs assessment and information and referral to community and social services * Support find ...
TR Leger Immigrant ServicesCornwall 613-933-9626 Settlement Program (formerly Immigrant Settlement and Adaptation Program) Orientation and Adaptation Services Needs assessment and Information and referral to community and social services * support ...
UN Refugee AgencyOttawa 613-232-0909 Office mandated by the United Nations to lead and coordinate international action to protect people forced to flee their homes due to violence, conflict and persecution * provides shelter, food, water ...
University of Ottawa, Refugee HubOttawa   University hub that delivers core programming in the area of refugee law and policy * refugee law education * research * advocacy University of Ottawa Refugee Assistance Project (UORAP): offers resour ...
Vanier Community Service Centre, Ottawa - 290 Dupuis St, Settlement ProgramVanier 613-744-2892 Settlement Program (formerly Immigrant Settlement and Adaptation Program) Orientation and Adaptation Services Needs assessment and Information and referral to community and social services * support ...
World Skills Employment CentreOttawa 613-233-0453 Employment services that are designed specifically for newcomers, immigrants and refugees. Orientation programs, language and skills training to help facilitate access to employment, will provide need ...
YMCA-YWCA of the National Capital Region (The), Ottawa - 180 Isabella St, Newcomer Information CentreOttawa 613-788-5001 Information and referral services for immigrants, refugees and newcomers to Canada * Resource Centre with access to computers, community information, events and announcements * multilingual staff and ...