Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.

Organization / Program Name(s)Located In Office Phone Description (Brief)
Agincourt Community Services Association, Dorset Park Community Hub, Information ScarboroughScarborough Central 416-292-6912 COVID19 - Service restrictions in place during outbreak - call for details Community information and referral * community outreach * early year program * assistance filling out forms * financial lite ...
Canadian Forces Morale and Welfare Services, Ottawa - No Physical Address, Family Information LineOttawa 613-995-8645 Confidential, personal and bilingual service offering information, support, referrals, reassurance and crisis management to the military community
Carefor Health & Community Services, Lancaster, Glengarry Outreach Seniors' Services - Client Intervention and Assistance ServicesLancaster 613-347-1175 One-on-one supports for coordinating services, including personal advocacy and filling out forms * interventions for people facing homelessness, critical life changes, abuse, or isolation * referrals ...
Carefor Health & Community Services, Winchester, Nor Dun Seniors' Support Services - Client Intervention and Assistance ServicesWinchester 613-774-6109 One-on-one supports for coordinating services, including personal advocacy, filling out forms, and income tax clinics * interventions for people facing homelessness, critical life changes, abuse, or i ...
Catholic Centre for Immigrants, Bruyère Centre for ImmigrantsOttawa 613-232-9634 COVID-19 (27 Mar 2020): Due to COVID19, all in-person services have been discontinued and office is closed to clients until further notice. Services can be accessed remotely by calling 613-232-9634. V ...
Central Hastings Support Network, Madoc - St. Lawrence St EMadoc 613-473-5255 CV19 Main Office closed to walk ins, however, staff still working to provide supports. Transportation Services is ON DEMAND only for essential services - call 48 hours ahead to book 613-473-5255. Food ...
Centre espoir SophieOttawa 613-789-5119 COVID-19 (25 May 2020) Food bank and meals to go available. * Support via telephone. * Call for an appointment for a shower at Centre 454. All other services currently suspended. Contact for more inf ...
Community Information Centre of Ottawa, 211 Eastern Region Contact CentreOttawa (City of) Helpline 2-1-1 or 613-761-9076 * Administration 613-683-5400 Confidential information and referral service * trained specialists assess caller needs and offer referral and advocacy to assist persons in accessing appropriate health, social, government, community ...
Community Resource Centre (Killaloe), Killaloe - Lake St, Information and ReferralKillaloe, Hagarty and Richards 613-757-3108 COVID19 support may be accessed through email Information and referral * phone referrals * assists families and parents find local services * various information directories available * can assist by ...
Community Sector Council Newfoundland and Labrador, Information and Referral ServicesSt John's 709-753-9860 Information and referral services for Newfoundland and Labrador * also maintains information on community-based programs and organizations
Counselling and Family Service Ottawa, Ottawa, Advocacy & Community Outreach ProgramOttawa 613-233-8478 COVID-19 (24 March 2020): This agency's services are affected by the COVID-19 * offering phone counselling to current clients * walk-in clinic is still running, however sessions will be via phone * al ...
CultureLink Settlement and Community Services, Parkdale Community Information CentreToronto Downtown West 416-393-7689 COVID19 Update -- Office closed Community information and referral * form filling * problem solving * help in communicating with other agencies * free Internet access * community outreach and develop ...
Eastern Ottawa Resource Centre, Orléans, Community Support Program - Seniors’ Intervention and Assistance ServicesOrleans 613-741-6025 One-on-one supports for coordinating services, including personal advocacy * interventions for people facing homelessness, critical life changes, abuse, or isolation * referrals to other community sup ...
Economic and Social Council of Ottawa-Carleton, Jobs-ESCOCOttawa 613-248-1343 Employment services and settlement services * working for the economic, social and cultural integration of Francophone racial, ethnic and cultural minorities living in and around Ottawa Employment Pro ...
Economic and Social Council of Ottawa-Carleton, La Boussole FrancophoneOttawa 613-248-1343 Settlement service for Francophone immigrants and newcomers to Ottawa. Workers help the new arrivals and Francophone immigrants with the initial stages of settlement. Settlement Program/Welcoming Comm ...
Eganville and District Seniors, Seniors' Assistance ServicesEganville 613-628-2354 One-on-one supports for coordinating services, including personal advocacy, filling out forms, and income tax clinics * assistance for people facing homelessness, critical life changes, abuse, or isol ...
Findhelp Information ServicesToronto Downtown North 416-392-4605 COVID19 -- service continues by phone, email, chat or internet, no walk-in service Comprehensive information and referral services * 211 and contact centre services * website and database development ...
Findhelp Information Services, 211 Central Region Contact CentreToronto Downtown North 2-1-1 ; 416-397-4636 ; 416-397-INFO Confidential information and referral service * trained specialists assess caller needs and offer referral and advocacy to assist persons in accessing appropriate health, social, government, community ...
Good2TalkToronto Downtown Central   Telephone counselling * mental health and addiction information, professional counselling, and referral on a wide range of services on and off campus * Crisis Text Line -- trained volunteer crisis res ...
highjinxOttawa (City of) 613-864-4289 ; 613-298-8302 COVID-19 (31 Mar 2020) Food bank still open. Visit the Facebook page for additional information. Social enterprise and community hub * second hand store selling donated antiques, oddities, retro item ...
House of LazarusMountain 613-989-3830 COVID-19 (June 1, 2020): food bank will stay open its usual hours but moving to a food hamper system. Operation Backpack participants can pick up their bags of food at House of Lazarus in Mountain or ...
INCommunitiesSt Catharines 905-682-1900 A community based, non-profit agency, providing assessment, information & referral and language interpretation services, through telephone based help lines, face-to-face consultation and the collectio ...
INCommunities, 211 Central South Region Contact CentreSt Catharines Helpline 2-1-1 ; Administration 905-682-1900 COVID-19 : Office is closed to in-person visits until further notice. Call or email for service. Confidential information and referral service * trained specialists assess caller needs and offer refe ...
Information and Referral Centre of Greater Montréal, 211 Grand MontréalMontréal 514-527-1388 Integrated social and community info-referral service * telephone information service to guide Greater Montréal's citizens through community and public services adapted to their needs * online databas ...
Kids Corp - Renfrew and Area Community Resource CentreRenfrew 613-433-9901 Information and referral to community services * telephone access * caregiver registry * Ontario Early Years Satellite * prenatal nutrition program
L'association communautaire de Prescott-Russell Boutique Chez-ToiHawkesbury 613-676-4746 Thrift store selling used clothes and furniture * winter coats for children * free furniture for people who experienced a disaster * referrals to community resources * accepts used furniture donations ...
Maxville Manor, Maxville, Seniors Outreach Services - Client Intervention and AssistanceMaxville 613-527-2170 ext 228 One-on-one supports for coordinating services, including personal advocacy, filling out forms, and income tax clinics * interventions for people facing homelessness, critical life changes, abuse, or i ...
Métis Nation of Ontario, Ottawa - Slater St, Healing and Wellness Branch Services - Community Support ServicesOttawa 613-798-1488 ext 126 COVID-19 (21 Apr 2020): Staff is delivering services remotely. Métis who are in need of help accessing supports are urged to contact the MNO toll free at 1-800-263-4889 or email covidhelp@metisnation ...
Neighbourhood Information PostToronto Downtown East 416-924-2543 COVID-19 -- office and drop in closed, mail service suspended * providing services remotely, leave a message 416-924-2543 for senior's programs and tax clinic * Housing Trusteeship Services -- cash w ...
Nepean, Rideau and Osgoode Community Resource Centre, Ottawa - Emerald PlazaNepean 613-596-5626 COVID-19 (28 May 2020): Baby Cupboard still operating, additional supplies may be available * food vouchers available * food delivery (including pet food) to seniors, caregivers or those living with ...
Olde Forge Community Resource Centre, OttawaOttawa 613-829-9777 COVID-19 (11 Jun 2020): Due to COVID19, the centre is closed for programs until further notice. * Transportation to medical appointments, shopping, telephone check-ins and information and referral re ...
Ottawa Chinese Community Service CentreOttawa 613-235-4875 COVID-19 (October 2nd, 2020): Services available by appointment only * Staff still available by phone * Many services now offered online and organization offering volunteer outreach to isolated senio ...
Regroupement ethnoculturel des parents francophones de l'Ontario, Ottawa - Montreal Rd, Centre de ressources éducatives et communautaires pour les parents noirsOttawa Toll free 1-877-841-7623 Family resource centre * playgroups * drop in respite care * playground * information on child development * family/parenting workshops * parents helpline: professional support for parents, children, ...
Regroupement ethnoculturel des parents francophones de l'Ontario, Ottawa - Montreal Rd, Service aux enfants, aux jeunes noirs et leurs famillesOttawa (City of) Toll free 1-877-841-7623 Family resource centre * playgroups * drop in daycare * playground * information on child development * family/parenting workshops * parents helpline: professional support for parents, children, and a ...
Salvation Army (The), Belleville - Pinnacle St, Community and Family ServicesBelleville 613-968-6834 CV19 Emergency Food Bank Mon, Tues, Thurs, 1 pm- 4 pm by APPOINTMENT ONLY, please call 613-968-6834 * Free Hot take out Meal Program offered everyday between 4 pm- 5:30 pm * Coffee Time and Lunch Prog ...
Salvation Army (The), Picton, Community ChurchPicton Church Office 613-476-3159 CV19 Food Bank open Tues, Wed, Thurs 9 am- 12 noon * all other functions cancelled until April 30, 2020 (March 22, 2020) Community Church Services * Food Bank * Emergency food, shelter & clothing * Co ...
Social Development Centre Waterloo RegionKitchener 519-579-3800 ; administration 519-579-1096 Consultation, research, resources and leadership for community building, policy analysis, and organizational development * community information and referral service * maintains database of government ...
South-East Ottawa Community Health Centre, Ottawa - Bank St, Client Intervention and Assistance ServicesOttawa 613-737-5115 COVID-19 (20 Mar 2020) Call the Centre at 613-737-5115 before attending. Many of the programs and services are currently suspended or changed to phone appointments until further notice. Offers integra ...
Trenton Military Family Resource CentreTrenton Trenton reception: 613-965-3575 
Belleville reception: 613-779-6115 
Frankford reception: 613-242-6779
CV19 Trenton MFRC, all daycare sites including Trenton, Belleville and Batawa are closed until further notice * Support provided by calling 613-965-3575, leave a message and staff will contact * 24/7 ...
Volunteer & Information Quinte, BellevilleBelleville 613-969-8862 CV19 Office closed to public and staff is working remotely * Providing a comprehensive listing of Covid 19 resources * Assisting Agencies with emergency volunteers * Call office 613-969-8862 and leave ...
Volunteer & Information Quinte, Belleville, Information and Referral ServicesBelleville 613-969-8862 Community information centre * referral to the appropriate service * online database * resource directory * 211 Data providers
Western Ottawa Community Resource Centre, Constance Bay Centre, West Carleton Community Support ServicesWest Carleton 613-591-3686 Community services for rural residents Support services include: * low-cost transportation coordination * Meals on Wheels delivery * local volunteer opportunities * home maintenance * information and ...
Western Ottawa Community Resource Centre, Fitzroy Harbour Centre, West Carleton Community Support ServicesFitzroy Harbour 613-591-3686 Community services for rural residents Support services include: * low-cost transportation coordination * Meals on Wheels delivery * local volunteer opportunities * home maintenance * information and ...
Western Ottawa Community Resource Centre, Kanata - MacNeil Crt, Counselling Services Team and Community ResponseKanata 613-591-3686 ext 269 COVID-19 (2 April 2020): Telephone based counselling still available. Short-term counselling (six to eight sessions), telephone support, or walk-in crisis support Offers counselling for: * traumatic s ...