Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.

Organization / Program Name(s)Located In Office Phone Description (Brief)
Association canadienne-française de l'Ontario, Conseil régional des Mille-Îles, Kingston, ACFOMI Immigration ServicesKingston 613-546-7863 Settlement Program (formerly Immigrant Settlement and Adaptation Program) Orientation and Adaptation Services Needs assessment and Information and referral to community and social services * support ...
Catholic Centre for Immigrants, Bruyère Centre for ImmigrantsOttawa 613-232-9634 COVID-19 (27 Mar 2020): Due to COVID19, all in-person services have been discontinued and office is closed to clients until further notice. Services can be accessed remotely by calling 613-232-9634. V ...
Catholic Centre for Immigrants, Maison Sophia HouseOttawa 613-789-4338 ; Catholic Centre for Immigrants, Ottawa 613-232-9634 COVID-19 (27 Mar 2020): Though CCI office is closed to clients, Maison Sophia House remains open until further notice. 96-bed reception facility provides temporary accommodation and initial orientatio ...
Economic and Social Council of Ottawa-Carleton, Jobs-ESCOCOttawa 613-248-1343 Employment services and settlement services * working for the economic, social and cultural integration of Francophone racial, ethnic and cultural minorities living in and around Ottawa Employment Pro ...
Economic and Social Council of Ottawa-Carleton, La Boussole FrancophoneOttawa 613-248-1343 Settlement service for Francophone immigrants and newcomers to Ottawa. Workers help the new arrivals and Francophone immigrants with the initial stages of settlement. Settlement Program/Welcoming Comm ...
Immigrant Women Services OttawaOttawa 613-729-3145 COVID-19 (26 Mar 2020): Due to COVID19, the centre is physically closed and regular programming is on hold until further notice. Staff is still available via email and phone to support clients. Free ...
Jaku Konbit, Ottawa - Bronson Ave, Enhanced Youth Outreach Worker ProgramOttawa 613-252-4368 Supports positive development and outcomes for Afro-Caribbean youth by offering assessments, short-term counselling, resource navigation, referral and follow-up services Program and services include, ...
Jewish Family Services of Ottawa, Ottawa, Settlement and Integration ServicesOttawa 613-722-2225 Community based non-profit agency that offers immigrants and refugees settlement and integration services indifferent of their country of origin, religion, culture, gender, or age. Settlement Program ...
KEYS Job Centre, Kingston - Sydenham St N, Settlement ProgramKingston 613-546-5559 Settlement Program -- orientation programs, language and skills training to help facilitate employment, and programs to welcome newcomers to the community * may provide needs and eligibility assessme ...
Kingston Community Health Centres, Kingston - Weller Ave, Immigrant Services Kingston and AreaKingston 613-544-4661 COVID-19 (16 Jun 2020): office closed until further notice - staff will be providing support to clients remotely. Settlement Program (formerly Immigrant Settlement and Adaptation Program) Orientation ...
Lebanese and Arab Social Services AgencyOttawa 613-236-0003 ; 613-236-3111 COVID-19 (2 Apr 2020) Suspended all one-on-one services and group info sessions until further notice *call the Hotline at 613-286-7357 from 8:30 till 4:30 pm for questions and your phone request will ...
Ottawa Chinese Community Service CentreOttawa 613-235-4875 COVID-19 (October 2nd, 2020): Services available by appointment only * Staff still available by phone * Many services now offered online and organization offering volunteer outreach to isolated senio ...
Ottawa Community Immigrant Services OrganizationOttawa 613-725-0202 Community services center for immigrants and refugees * assists newcomers, refugees and ethno-cultural groups to become equal participants in Canadian social, economic and political life through progr ...
Ottawa. City Operations, Ottawa - Find Location, Ottawa Public Library - Newcomer ServicesOttawa 613-580-2940 Settlement services : Orientation and Adaptation Services : Information and referral to community and social services * community support through conversation circles to practice English or French * ...
Queen's University, Kingston - John Deutsch University Centre, Queen's University International CentreKingston 613-533-2604 Supports international students and Queen's students interested in, or returning from study/work abroad * services for International students and their families, including the University Health Insura ...
Queen's University at Kingston, Kingston - La Salle Building, Student Wellness ServicesKingston Health Service 613-533-2506 
Counselling Service 613-533-6000 ext 78264 
Accessibility Services 613-533-6467 
Health Promotion 613-533 6000 ext 75320 
Mental Health and Workshops 613-533 6000 ext 75154
Health, counselling and accessibility services on campus * primary health care, including health-promotion, intake-crisis counselling and cross cultural counselling * physicians, nurses and psychiatri ...
Quinte Immigration Services (QUIS), Belleville, Central Eastern Ontario Translation and Interpretation Services (CEOTIS)Belleville 613-968-7723 CV19 Offices closed to the public until further notice * Staff working remotely to provide continued support or services * Please call the office at 613-968-7723 for assitances * Updates will be poste ...
Rwanda Social Services and Family CounsellingOttawa 613 736-6165 Community-based social service organization * settlement programs and services to Rwandan refugees and immigrants of neighboring countries during the difficult, complex and stressful process of accult ...
Sandy Hill Community Health Centre, Ottawa, Social ServicesOttawa 613-789-1500 COVID-19 (23 April 2020) The Centre's operations have shifted to provide only essential services. If you are registered in an upcoming group or have an appointment and have any questions, please call ...
Somali Centre for Family Services, OttawaOttawa 613-526-2075 ; 613-733-5478 Multiethnic centre offering services for refugees, immigrants and residents Settlement services include: * Needs assessment and information and referral to community and social services * Support find ...
St Lawrence College, Brockville - Rm 277, Eagle's Nest Indigenous CentreBrockville 613-345-0660 ext 1551 ; 613-345-0660 ext 2635 Common space for Indigenous students to relax, study, and interact with other Indigenous students * support and assistance with application and transition processes * funding and bursary applications ...
St Lawrence College, Cornwall - St Lawrence Dr - Rm A103, Eagle's Nest Indigenous CenterCornwall 613-933-6080 ext 2365 Common space for Indigenous students to relax, study, and interact with other Indigenous students * support and assistance with application and transition processes * funding and bursary applications ...
St Lawrence College, Kingston - Portsmouth Ave - Rm 03030, Eagle's Nest Indigenous CentreKingston 613-544-5400 ext 1551 Common space for Indigenous students to relax, study, and interact with other Indigenous students * support and assistance with application and transition processes * funding and bursary applications ...
The Counselling GroupOttawa Intake Worker 613-722-2225 ext 352 COVID-19 (21 Apr 2020): Due to COVID19, The Counselling Group is offering only live video and/ or telephone mental health counselling services until further notice. Trained and experienced counsellor ...
TR Leger Immigrant ServicesCornwall 613-933-9626 Settlement Program (formerly Immigrant Settlement and Adaptation Program) Orientation and Adaptation Services Needs assessment and Information and referral to community and social services * support ...
Tungasuvvingat Inuit, Ottawa, Urban Inuit Community CentreOttawa Administration, Finance, Employment and Learning Centre 613-565-5885 ; Housing and Community Support 613-749-4500 ; Inuit Court and Justice Services and Exiting Sex Trade/Anti Human Trafficking 613-232-4477 COVID-19 (9 Jun 2020) Tungasuvvingat Inuit Food Bank is open for Inuk in need of food support. * Contact TI worker for details or call Paulina at 613-857-1709. * All TI non-essential services program ...
Vanier Community Service Centre, Ottawa - 290 Dupuis St, Settlement ProgramVanier 613-744-2892 Settlement Program (formerly Immigrant Settlement and Adaptation Program) Orientation and Adaptation Services Needs assessment and Information and referral to community and social services * support ...
World Skills Employment CentreOttawa 613-233-0453 Employment services that are designed specifically for newcomers, immigrants and refugees. Orientation programs, language and skills training to help facilitate access to employment, will provide need ...
YMCA-YWCA of the National Capital Region (The), Ottawa - 180 Isabella St, Newcomer Information CentreOttawa 613-788-5001 Information and referral services for immigrants, refugees and newcomers to Canada * Resource Centre with access to computers, community information, events and announcements * multilingual staff and ...