Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.

Organization / Program Name(s)Located In Office Phone Description (Brief)
Africans' League of CanadaOttawa 613-801-3550 Community services, including: * Income tax clinic Immigration services: * establishment services * counseling and assistance in immigration procedures * application for various visas, for permanent r ...
Association canadienne-française de l'Ontario, Conseil régional des Mille-Îles, Kingston, ACFOMI Immigration ServicesKingston 613-546-7863 Settlement Program (formerly Immigrant Settlement and Adaptation Program) Orientation and Adaptation Services Needs assessment and Information and referral to community and social services * support ...
Canada Nepal Solidarity for PeaceOttawa Cell 613-884-0869 Provides support from within Canada to help people in Nepal build a nation where everyone can live in their communities in peace and security without fear * provides counselling and help with the immi ...
Catholic Centre for Immigrants, Bruyère Centre for ImmigrantsOttawa 613-232-9634 COVID-19 (27 Mar 2020): Due to COVID19, all in-person services have been discontinued and office is closed to clients until further notice. Services can be accessed remotely by calling 613-232-9634. V ...
Catholic Centre for Immigrants, Maison Sophia HouseOttawa 613-789-4338 ; Catholic Centre for Immigrants, Ottawa 613-232-9634 COVID-19 (27 Mar 2020): Though CCI office is closed to clients, Maison Sophia House remains open until further notice. 96-bed reception facility provides temporary accommodation and initial orientatio ...
Cooperation Integration CanadaOttawa 613-805-3437 Favors the domestic, social and economic integration and health of French Newcomers in Canadian society Health information * home care * help to find housing * public services * mediation accompanimen ...
CultureLink Settlement and Community Services, Parkdale Community Information CentreToronto Downtown West 416-393-7689 COVID19 Update -- Office closed Community information and referral * form filling * problem solving * help in communicating with other agencies * free Internet access * community outreach and develop ...
Economic and Social Council of Ottawa-CarletonOttawa 613-248-1343 Organization working towards economic and socio-cultural integration of the racial and ethnocultural francophone minorities of the Ottawa region * Provides services primarily in French to francophone ...
Economic and Social Council of Ottawa-Carleton, Jobs-ESCOCOttawa 613-248-1343 Employment services and settlement services * working for the economic, social and cultural integration of Francophone racial, ethnic and cultural minorities living in and around Ottawa Employment Pro ...
Economic and Social Council of Ottawa-Carleton, La Boussole FrancophoneOttawa 613-248-1343 Settlement service for Francophone immigrants and newcomers to Ottawa. Workers help the new arrivals and Francophone immigrants with the initial stages of settlement. Settlement Program/Welcoming Comm ...
Employment Services Centre, EmbrunEmbrun 613-443-5732 Comprehensive employment and job search services * assessment of skills, interests and experience * job search strategies, including resume preparation * information about careers and occupations, loc ...
Immigrant Women Services OttawaOttawa 613-729-3145 COVID-19 (26 Mar 2020): Due to COVID19, the centre is physically closed and regular programming is on hold until further notice. Staff is still available via email and phone to support clients. Free ...
Jewish Family Services of Ottawa, Ottawa, Settlement and Integration ServicesOttawa 613-722-2225 Community based non-profit agency that offers immigrants and refugees settlement and integration services indifferent of their country of origin, religion, culture, gender, or age. Settlement Program ...
KEYS Job Centre, Kingston - Sydenham St N, Settlement ProgramKingston 613-546-5559 Settlement Program -- orientation programs, language and skills training to help facilitate employment, and programs to welcome newcomers to the community * may provide needs and eligibility assessme ...
Kingston Community Health Centres, Kingston - Weller Ave, Immigrant Services Kingston and AreaKingston 613-544-4661 COVID-19 (16 Jun 2020): office closed until further notice - staff will be providing support to clients remotely. Settlement Program (formerly Immigrant Settlement and Adaptation Program) Orientation ...
Lebanese and Arab Social Services AgencyOttawa 613-236-0003 ; 613-236-3111 COVID-19 (2 Apr 2020) Suspended all one-on-one services and group info sessions until further notice *call the Hotline at 613-286-7357 from 8:30 till 4:30 pm for questions and your phone request will ...
Local Immigration Partnership of Renfrew & LanarkPembroke 613-735-4308 x 2882 Works to strengthen the role of local communities across the province in integrating and serving the newcomer population * advocate for the newcomer voice and create partnerships that improve settleme ...
Matthew House Ottawa: Refugee Services & Furniture Bank, Refugee ServicesOttawa 613-212-1499 COVID-19 (6 May 2020): This agency has developed a protocol for safe intakes of new residents. This program is offered. Short-term accommodation for up to eight refugee claimants * assistance in sett ...
Muslim Family ServicesOttawa 613-232-0210 Social service agency offering: * Counseling services * Muslims Preventing Domestic Violence * Youth crisis counseling * Senior services * Career and job assistance * Community Capacity Building * Set ...
Orléans-Cumberland Community Resource Centre, OrléansOrleans 613-830-4357 COVID-19 (11 Jun 2020) Premises closed to the public. * Food Bank operates by leaving name and phone number when calling the Food Bank Coordinator at 613-830-4347 ext 158. * For access to the other m ...
Ottawa Chinese Community Service CentreOttawa 613-235-4875 COVID-19 (October 2nd, 2020): Services available by appointment only * Staff still available by phone * Many services now offered online and organization offering volunteer outreach to isolated senio ...
Ottawa Community Immigrant Services OrganizationOttawa 613-725-0202 Community services center for immigrants and refugees * assists newcomers, refugees and ethno-cultural groups to become equal participants in Canadian social, economic and political life through progr ...
Ottawa. City Operations, Ottawa - Find Location, Ottawa Public Library - Newcomer ServicesOttawa 613-580-2940 Settlement services : Orientation and Adaptation Services : Information and referral to community and social services * community support through conversation circles to practice English or French * ...
PAND Settlement Services, OttawaKanata 613-897-3172 Settlement services agency * education * counselling * settlement and other support services for immigrants and refugees * language instruction * employment training * job search programs * interview ...
Pinecrest-Queensway Community Health Centre, Ottawa - Richmond Rd, Social ServicesOttawa Administration 613-820-4922 ; Medical Clinic 613-820-2001 COVID-19 (20 April 2020): The three food banks supported by PQCHC continue to run on modified schedule and program. Services are accessed by appointment only and available to those people living in t ...
Quinte Immigration Services (QUIS), Belleville, Central Eastern Ontario Translation and Interpretation Services (CEOTIS)Belleville 613-968-7723 CV19 Offices closed to the public until further notice * Staff working remotely to provide continued support or services * Please call the office at 613-968-7723 for assitances * Updates will be poste ...
Regroupement ethnoculturel des parents francophones de l'Ontario, Ottawa - Montreal Rd, Centre de ressources éducatives et communautaires pour les parents noirsOttawa Toll free 1-877-841-7623 Family resource centre * playgroups * drop in respite care * playground * information on child development * family/parenting workshops * parents helpline: professional support for parents, children, ...
Regroupement ethnoculturel des parents francophones de l'Ontario, Ottawa - Montreal Rd, Service aux enfants, aux jeunes noirs et leurs famillesOttawa (City of) Toll free 1-877-841-7623 Family resource centre * playgroups * drop in daycare * playground * information on child development * family/parenting workshops * parents helpline: professional support for parents, children, and a ...
Rwanda Social Services and Family CounsellingOttawa 613 736-6165 Community-based social service organization * settlement programs and services to Rwandan refugees and immigrants of neighboring countries during the difficult, complex and stressful process of accult ...
Sandy Hill Community Health Centre, OttawaOttawa 613-789-1500 Health centre focused on family and community health * information and referral * community development and engagement * seniors' programs * Health Card Assistance Program and assistance to obtain Ont ...
Sikh Community Services Ottawa, Ottawa - Mailing AddressOttawa (City of) 613-599-9074 Educational, cultural, and recreational activities group, especially for seniors * can help arrange telephone reassurance, meals, transportation and companionship to medical appointments, social event ...
Somali Centre for Family Services, OttawaOttawa 613-526-2075 ; 613-733-5478 Multiethnic centre offering services for refugees, immigrants and residents Settlement services include: * Needs assessment and information and referral to community and social services * Support find ...
Stepstone HouseNepean 613-421-2114 Temporary housing * settlement services : permanent housing, credential/education evaluation assessment * language learning * integration services * volunteer opportunities
TR Leger Immigrant ServicesCornwall 613-933-9626 Settlement Program (formerly Immigrant Settlement and Adaptation Program) Orientation and Adaptation Services Needs assessment and Information and referral to community and social services * support ...
Vanier Community Service Centre, Ottawa - 290 Dupuis St, Settlement ProgramVanier 613-744-2892 Settlement Program (formerly Immigrant Settlement and Adaptation Program) Orientation and Adaptation Services Needs assessment and Information and referral to community and social services * support ...
Vietnamese Canadian CentreOttawa 613-230-8282 ext 0 Offers newcomer settlement services: counselling on social, immigration and legal matters * translation of documents * help with filling out forms for housing * employment * liaison with community ser ...
World Skills Employment CentreOttawa 613-233-0453 Employment services that are designed specifically for newcomers, immigrants and refugees. Orientation programs, language and skills training to help facilitate access to employment, will provide need ...
YMCA-YWCA of the National Capital Region (The), Ottawa - 180 Isabella St, Newcomer Information CentreOttawa 613-788-5001 Information and referral services for immigrants, refugees and newcomers to Canada * Resource Centre with access to computers, community information, events and announcements * multilingual staff and ...