Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.

Organization / Program Name(s)Located In Office Phone Description (Brief)
A Place For Mom, OttawaOttawa (City of) 613-796-9294 Support service for healthcare professionals, patients, and families * resources do make informed decisions about senior living requirements: Assisted living, memory care, independent living, home car ...
Action HousingOttawa 613-562-8219 Housing loss prevention services to low and moderate income individuals and families (including newcomers) * tools to help with housing search on private market * subsidized housing applications * hel ...
Addiction & Mental Health Services - Kingston Frontenac Lennox & Addington, Napanee, Housing and Residential ServicesNapanee 613-354-7521 COVID-19 (23 Apr 2020): 24 hr crisis lines, residential programs, ACTT services and phone lines remain open and continue as usual but all other services on hold or cancelled at this time. Ongoing cha ...
Africans' League of CanadaOttawa 613-801-3550 Community services, including: * Income tax clinic Immigration services: * establishment services * counseling and assistance in immigration procedures * application for various visas, for permanent r ...
Age Well Solutions, Senior Housing and Transition ServicesOttawa 613-277-6449 Senior housing and transition services for aging adults and their families, including retirement community and rental search * personalized consultations on best housing options * independent research ...
Agincourt Community Services Association, Dorset Park Community Hub, Information ScarboroughScarborough Central 416-292-6912 COVID19 - Service restrictions in place during outbreak - call for details Community information and referral * community outreach * early year program * assistance filling out forms * financial lite ...
Albion Neighbourhood Services, Etobicoke Housing Help Centre, South OfficeEtobicoke South 416-252-5990 COVID-19 -- location closed until further notice * majority of programs and services delivered remotely * housing help, social service programs available via email and telephone Housing counselling * ...
Anglican Social Services, Centre 454Ottawa 613-235-4351 ext 226 COVID-19 (24 April 2020) The centre is closed until further notice. Call 613-235-4351 ext 226 or Facebook if in need to talk to a counselor. Leave a message for someone to contact you. This informati ...
Champlain Local Health Integration NetworkGloucester 613-747-6784 One of Ontario’s 14 Local Health Integration Networks Works with the public and providers of health care to ensure health services in the region are well-organized, appropriately funded, and meet resi ...
Champlain Local Health Integration Network, Carleton PlaceCarleton Place 310-2222 Access to health care support at home, at school or in the community Information, referral, case management, and access to services to help individuals maintain health, independence and quality of lif ...
Champlain Local Health Integration Network, Gloucester, Placement ServicesGloucester 310-2222 Coordinates all admissions into long-term care homes (including short-stay and respite care beds) and into complex continuing care (chronic care) facilities across Champlain * refers placement applica ...
Champlain Local Health Integration Network, Pembroke - Pembroke StPembroke 310-2222 Connects people with health and support services needed to: * remain safe and independent at home * return home safely from hospital and avoid readmission * find primary care * explore long-term care ...
Community Living Prince Edward, Prince Edward CountyPicton 613-476-6038 Supportive non-profit organization for people with an intellectual disability and their families * individualized support * comprehensive supports * adult accommodations * supported independent living ...
Community Living Quinte West, Quinte WestQuinte West 613-394-2222 Provides residential and day supports for adults with intellectual disabilities and their families * Some of the various supports include: assistance with independent living options, employment skills ...
Community Living Renfrew County South, ArnpriorArnprior 613-623-4955 Provide supports and services to adults with a developmental disability * Day programs in Renfrew and Arnprior - promotes community and workforce integration - Day programs * Residential services - su ...
Cooperation Integration CanadaOttawa 613-805-3437 Favors the domestic, social and economic integration and health of French Newcomers in Canadian society Health information * home care * help to find housing * public services * mediation accompanimen ...
Darling Solutions, Darling Solutions IncOttawa Office: 613-850-2047 Lifestyle transition and moving services, including: * move planning and co-ordination, including floor plan * sorting, organizing, downsizing and decluttering * packing, moving, unpacking and setting ...
Eastern Ottawa Resource Centre, Pembroke - Francophone Cultural Centre, Francophone Transitional Support ProgramPembroke 613-585-3414 Confidential services to French speaking women in Renfrew County who are victim of violence * transitional housing support program * individual counselling * facilitate access to resources to help dur ...
Economic and Social Council of Ottawa-Carleton, La Boussole FrancophoneOttawa 613-248-1343 Settlement service for Francophone immigrants and newcomers to Ottawa. Workers help the new arrivals and Francophone immigrants with the initial stages of settlement. Settlement Program/Welcoming Comm ...
Elizabeth Fry Society of Ottawa, The Bronson Centre - Ste 311, Homelessness Partnership Initiative (Rural Eastern Ontario)Renfrew County 613-237-7427 Assist women with housing issues who have their base in Renfrew County * mandated to provide housing support to women who are homeless or at risk of being homeless * this can mean a woman who is at ri ...
Help Downsizing, Downsizing and Relocation SpecialistOttawa 613-864-8939 Relocation Planning * Senior's transitions * Downsizing * Decluttering, sorting, packing * Moving services * Resettlement - unpacking and set up * Donation disposal / junk and debris removal * Staging ...
Housing HelpOttawa 613-563-4532 COVID-19 (1 Apr 2020): Due to COVID19, the Housing Help office is closed to the public. Phone messages are checked daily and calls returned. However can only currently provide general information and ...
K. Turner TransitionsOttawa 613-859-4557 Consultation services to help seniors and their families during one or any phase of a transition * complete moving services * downsizing, organizing, and de-cluttering * estate services * home design ...
Kingston Home Base Non-Profit Housing Inc, Kingston - Montreal StKingston 613-542-6672 COVID-19 (23 Apr 2020): Changes to services in light of COVID-19: In from the Cold overnight beds still available, no drop-in service * Lily's Place Emergency Shelter for Families open until further ...
Lowertown Community Resource CentreOttawa 613-789-3930 COVID-19 (April 17, 2020): This organisation programs are being affected by COVID-19, refer to their website for most up-to-date information This Centre provides information and referral services * c ...
Maestro LifeStyles, OttawaOttawa 613-505-4792 Retirement residence and home care search assistance * services relating to relocating, searching for senior retirement communities, remaining at home with health care and support services to assist l ...
M├ętis Nation of Ontario, Ottawa - Slater St, Healing and Wellness Branch - Victim Services ProgramOttawa Administration 613-798-1488 COVID-19 (21 Apr 2020): Staff is delivering services remotely. Métis who are in need of help accessing supports are urged to contact the MNO toll free at 1-800-263-4889 or email covidhelp@metisnation ...
Ontario Retirement Communities Association, OakvilleOakville 905-403-0500 Voluntary organization that represents 95 per cent of all licensed retirement community suites in Ontario with members caring for nearly 60,000 seniors * each retirement community can offer up to thir ...
Ottawa Chinese Community Service CentreOttawa 613-235-4875 COVID-19 (October 2nd, 2020): Services available by appointment only * Staff still available by phone * Many services now offered online and organization offering volunteer outreach to isolated senio ...
Ottawa. City Operations, Ottawa - Constellation Dr - 8th Flr E, Community and Social Services - Housing ServicesOttawa Non-Emergency Housing: 3-1-1, choose language and select option 4 for social services ; 613-580-2400 (outside the City of Ottawa) COVID-19 (16 Jun 2020): The City continues to support residents experiencing homelessness or at risk of becoming homeless through emergency shelters, support services and outreach. Funding for homele ...
PAL OttawaOttawa Supporting Cast 613-730-0789 Volunteer support services to vulnerable older adults of the Ottawa-Gatineau arts community * pursues affordable housing solutions * referrals * advocacy * learning events on topics of concerns to old ...
Pembroke Regional Hospital, Pembroke - 705 Mackay St, Mental Health Services of Renfrew County - Support within HousingPembroke 613-732-8770 ext 8006 Assistance gaining and maintaining suitable and affordable housing * advocacy and education regarding tenancy rights and responsibilities * homemaking life skills, teaching and coaching * provides ser ...
Prime Time in Kanata, Life CoachingKanata 613-219-2494 Coaching services to help seniors with life transitions * counselling * information and referral to recreation, moving/downsizing services, legal advice, financial advice, medical advice * ongoing sup ...
Renfrew County and District Aboriginal Friendship CentrePetawawa office 613-687-4141 * cell phone 613-639-3105 Service provider for off reserve Aboriginals throughout Renfrew County * health care referrals to help connect people to the various programs available to them * assistance in obtaining affordable hou ...
Retirement Homes Regulatory AuthorityToronto Downtown Central 416-440-3570 COVID19 -- daily update of list of retirement homes with active or resolved COVID-19 outbreaks www.rhra.ca/en/covid-19 Regulatory agency licenses retirement homes in Ontario * maintains public regist ...
Revera Retirement, Rapid Admission/Information into 13 Retirement ResidencesMississauga 289-360-1200 Local professionals are available to assist with information, resource or immediate move-ins to any of the Revera 13 retirement residences throughout Ottawa. Immediate accommodations for independent l ...
Seniors at Heart, Ottawa - Mailing AddressOttawa There is no office phone Website bringing seniors and services together: latest news and upcoming events * articles * Ottawa retirement residences database * Ottawa Seniors Services Guide * Ottawa Seniors Classifieds and more
Service Coordination Support for People with Developmental Disabilities, OttawaVanier 613-748-1788 COVID-19 (21 April 2020): The office is closed to the public. Please call and leave a voicemail, and messages will be returned as soon as possible. Visit the website for more information. Bilingual i ...
Solva Senior Living, Ottawa - Mailing AddressOttawa 613-421-6073 or text 613-899-5126 Retirement Home Search Assistance * speak to an independent, knowledgeable and experienced advisor * independent advice and guidance * retirement homes matched to each client’s needs, budget, location ...
South East Local Health Integration Network, Bancroft, Community Health Care ServicesBancroft 613-332-2444 Connects individuals to community health care services * information and referral for health services at www.southeasthealthline.ca or by telephone * coordinates professional home health services and ...
South East Local Health Integration Network, Belleville, Community Health Care ServicesBelleville Toll free 1-800-668-0901 
613-966-3530
Connects individuals to community health care services * information and referral for health services at www.southeasthealthline.ca or by telephone * coordinates professional home health services and ...
Supporting Seniors, Ottawa - Mobile ServiceOttawa 613-295-1984 Retirement home search assistance and transition support * independent living * assisted living * memory care * respite care * a place to recover out of hospital * short term and trial stays * seniors ...
Tea & Toast, Ottawa - No Physical AddressOttawa 613-698-1319 COVID-19 (6 May 2020) Tea & Toast continues to provide support to seniors and families in search of a permanent retirement residence by conducting live, guided video tours of the retirement homes whi ...
Three Oaks Foundation, Hastings County - Mailing Address, Women's ShelterHastings County 613-967-1416 Safe shelter for up to 6 weeks * 24 hours crisis support * Assistance with Safety Planning * Referrals to support agencies * Legal Supports
Valoris for Children and Adults of Prescott-Russell, Plantagenet, Adult Developmental ServicesPlantagenet 613-673-5148 Support for adults with developmental disabilities * residential services, including home sharer residences, supervised apartments and group homes * jobs in partnership with Groupe Convex * clinical s ...
VHA Health and Home Support, OttawaOttawa 24 hours 613-238-8420 Home support, personal support, attendant care services, respite care Programs include, but are not limited to, palliative care, acute and chronic and/or progressive illness, mental illness and famili ...
Visavie Senior Living AdvisorsOttawa 613-234-3383 Senior living/housing referral firm * personalized service to help seniors find a retirement home that meets their needs, preferences and budget * trained, experienced and local advisors can help set ...
Wabano Centre for Aboriginal HealthOttawa (City of) Health Clinic 613-748-5999 ; Programs and Administration 613-748-0657 ext 233 ; Dental Clinic 613-580-9631 COVID-19 (June 11, 2020): Wabano continues to offer medical and mental wellness services * walk-in clinic services are only available to registered Wabano clients who have already done an intake with ...
Youth Habilitation Quinte, Bancroft - Hastings St, Hastings Housing Resource CentreBancroft 613-332-5558 Bancroft housing information centre through via phone only * temporary and permanent housing assistance * registry of available rental units * specialized information and referral * housing retention ...
Youth Habilitation Quinte, Belleville - Front St, Hastings Housing Resource CentreBelleville 613-969-1748 Housing information centre * temporary and permanent housing assistance * registry of available rental units * specialized information and referral * housing retention assistance * mediation * online ...
Youth Habilitation Quinte, Madoc, Hastings Housing Resource CentreMadoc 613-473-5255 ; 613-969-1748 Housing information centre by phone call only * temporary and permanent housing assistance * registry of available rental units * specialized information and referral * housing retention assistance * ...
Youth Habilitation Quinte, Trenton, Hastings Housing Resource CentreTrenton 613-392-8317 ; 613-969-1748 Housing information centre * temporary and permanent housing assistance * registry of available rental units * specialized information and referral * housing retention assistance * mediation * online ...