Programs that provide voice messaging services which allow homeless people and other individuals with no access to a telephone to communicate in a dignified way with potential employers, landlords, service providers, family members and others regarding interviews, job offers, housing opportunities and other important business. Community voicemail enables clients to record a personal greeting for people who call and pick up messages at their own convenience, usually on a 24-hour basis.
Programs that provide kitchen facilities which homeless people and others in need can use to prepare and serve food. Also included are collective/community kitchen programs that provide facilities where groups of people can plan a menu, purchase ingredients, prepare one or more meals and package the food to be taken home, frozen and used over a period of time; and membership organizations that provide prepared hot meals that participating soup kitchens and meal programs can serve to their clients.
Programs, often available through senior centres, neighborhood centres, homeless shelters or drop in centres, or other similar organizations, that offer the on-site services of beauticians, barbers and/or manicurists for people who need to have their hair or nails done. Services may include hair colouring treatment, permanent waves, haircuts, shaves, wash and sets, manicures and cosmetic pedicures which improve the appearance of the feet and toenails. Also included are programs that provide haircuts for homeless people, children from low-income families returning to school and other targeted individuals.
Public or private facilities for washing, drying and ironing clothes that are available to homeless people, travellers and other individuals who do not have access to private laundry facilities.
Programs that pay for or provide soap, shampoo, toothbrushes, toothpaste, mouthwash, combs, brushes, cotton swabs, deodorant, facial tissue, toilet paper and other personal hygiene/grooming supplies for homeless people and other individuals who need them.
Public or private organizations that provide showers, baths or other facilities where homeless people, travellers and others who do not have access to private bathing facilities can wash. Included are permanent shower facilities as well as mobile installations that can be moved from place to place. Also included are organizations that provide vouchers that people can use to access bathing facilities.
Programs that provide access to a telephone for homeless people and others who need to make a call and are unable to pay for it.
Programs that provide an address for individuals who have no permanent residence and who need an address to apply for public assistance, or for travellers who need a place where mail can be sent.
The above terms and definitions are part of the Taxonomy of Human Services, used here by permission of INFO LINE of Los Angeles.