Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.

[ Browse by Service Category : Emergency Shelter : Sub-Topics of Crisis Shelter (40) ]

Domestic Violence Shelters

Programs that provide temporary emergency shelter for individuals, primarily women, who have experienced domestic violence/abuse, and for their children. Such facilities usually provide in-house individual, group and family counselling and the full range of secondary services related to domestic violence including referral to appropriate resources. Also included are similar facilities for battered men and those that can accommodate both men and women, where they are available.

[ View Programs and Services (25) | Related Topics ]

Elder Abuse Shelters

Programs that provide a safe, secure shelter environment for older adults who meet age requirements and are experiencing physical, psychological/emotional, financial or sexual abuse. Services generally include short-term housing, crisis intervention, support, advocacy, referrals and the necessities of daily living. Elder abuse shelters usually accept both men and women.

[ View Programs and Services (1) | Related Topics ]

Immigrant/Refugee Shelters

Programs that provide temporary shelter for refugees, refugee claimants and/or other immigrants who have no other housing arrangements. These facilities usually provide health, housing, employment, legal and other settlement services required by refugees.

[ View Programs and Services (3) | Related Topics ]

Sexual Assault Shelters

Programs that provide temporary emergency shelter for women who have been victimized by rape and/or other forms of sexual assault. Such facilities usually provide in-house individual, group and significant other counselling and the full range of other secondary services related to sexual assault including referral to appropriate resources.

[ View Programs and Services (9) | Related Topics ]

Youth Shelters

Programs that provide shelter and a safe place to sleep as well as access to food, medical care and other types of assistance for children and/or youth who have run away from or been pushed out of their homes, or who are acting out and at risk for abuse pending return to their own families or a suitable alternative placement. The most common causes for youth becoming homeless, in addition to being kicked out of their homes or running away, are being abandoned or neglected, experiencing financial hardship, aging out of foster care, conflicts related to their sexual orientation, having a substance use disorder or experiencing the death of a family member or guardian. Such facilities usually provide in-house individual, group and family counselling and the full range of other secondary services related to runaways and other homeless youth including referral to appropriate resources. Homeless youth are different than homeless adults because they often have not learned the essential life skills needed to live on their own such as how to drive or ride a bus, get a job or pay bills. Homeless youth are also more likely than other youth their age to experience mental illness, suffer poor health, drop out of school, and become involved with or victims of criminal activity, including being exploited, abused or even killed.

[ View Programs and Services (6) | Related Topics ]

The above terms and definitions are part of the Taxonomy of Human Services, used here by permission of INFO LINE of Los Angeles.


Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.