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Information and Referral Associations

Organizations, which may be international, national or regional in scope, whose members are information and referral programs and individual professionals in the field who have affiliated for the purpose of advancing the field, promoting mutual interests, participating in conferences, networking with their peers, subscribing to journals and other publications, and taking advantage of other opportunities for continuing professional development. Information and referral associations may also offer certification and accreditation programs, on-line training opportunities, access to professional tools and samples of best practices, and other resources that strengthen the ability of member individuals and organizations to serve their communities.

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The above terms and definitions are part of the Taxonomy of Human Services, used here by permission of INFO LINE of Los Angeles.


Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

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