Programs that accept and, where possible, attempt to resolve complaints regarding improper, unethical or illegal practices in the provision of housing.
Programs that provide assistance, information and support for tenants and/or landlords who are involved in rental housing disputes; or which administer provincial laws or local ordinances which govern rent control and other aspects of tenant/landlord relations.
Programs that investigate established infestations of insects, rodents and other pests which may endanger the health of the community or cause damage to homes and other structures, crops and gardens; provide abatement services or appropriate poisons or repellents; and/or offer advice and guidance regarding steps individual property owners can take to eradicate infestations.
Programs that conduct home inspections to assess and make recommendations to eliminate potentially hazardous conditions and to ensure that the individual or family has a plan to deal with emergencies should they arise. Safety evaluation programs often target homes with children or elderly residents and focus on dangerous rugs or floors, fire hazards, unsanitary or unsafe kitchens or bathrooms, poor lighting, unsafe storage of medication and other toxic materials, hazardous placement of kitchen equipment and other tools, access barriers in the home or yard and other discernible problems.
Programs that provide assistance for people who need to do routine maintenance on their homes or make minor repairs.
The above terms and definitions are part of the Taxonomy of Human Services, used here by permission of INFO LINE of Los Angeles.