Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, fund raising practices, use of contributions (how much money actually goes to the charity's clients or what the funds are used to support), unethical or improper conduct of personnel or other inappropriate business practices of registered charities and other nonprofit organizations that solicit funds from the public.
Programs that attempt to reduce the incidence of problem gambling through a variety of educational interventions which help people understand the nature of problem gambling (gambling that causes psychological, physical, social or vocational disruptions in the lives of people for whom gambling is an issue); the risk factors and warning signs; and sources for treatment and support. Included are prevention programs that address specific target populations (e.g., helping professionals, people who are at risk for the problem or people who are concerned about their own gambling or the gambling of someone they care about) as well as those that are intended to reach the community at large. Delivery formats may include printed materials, videos or websites that address the subject and presentations in schools and agencies and to family groups.
Programs that provide authoritative lists of charitable organizations in a particular community or detailed information about the operations and finances of a specific organization based on its most recent annual return filed with Canada Revenue Agency.
The above terms and definitions are part of the Taxonomy of Human Services, used here by permission of INFO LINE of Los Angeles.