Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.

Organization / Program Name(s)Located In Office Phone Description (Brief)
Canada. Border Services Agency, Ottawa - Thad Johnson StOttawa Calls within Canada toll free 1-800-461-9999 
Calls outside Canada 1-204-983-3500 ; 1-506-636-5064 (long distance charges apply)
Provides commercial and passenger services * customs office classified as non direct point of entry providing a full range of customs services to the general public and to other service sites, for ins ...
Canada. Border Services Agency, Lansdowne (Thousand Islands Bridge)Lansdowne Calls outside of Canada 204-983-3500 or 506-636-5064 Provides traveler, commercial and immigration services * reporting and clearing of commercial goods * reporting of exports * duty free shop * electronic transmission and interchange of cargo, release, ...
Canada. Border Services Agency, PrescottPrescott Outside of Canada 204-983-3500 ou 506-636-5064 Provides traveller and commercial services * authorized marine site for commercial vessels (no ferry boats or cruise ships) reporting to Canadian Border Service Agency * Low Value Shipments Program cl ...