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Alternate Name OW ; OW (Ontario Works)
Former Name OW
Location & Accessibility
Located In Community Bancroft
Address & Map
Hastings Centennial Manor/Quinte Healthcare North Hastings - Professional Building
1P Manor Lane, Level 2, Suite 3
Bancroft, ON K0L 1C0
View Google Map
Intersection Monck Street and Manor Lane
Mailing Address c/o Hastings County Community and Human Services (Ontario Works) 
1P Manor Lane, Level 2, Suite 3 
Bancroft, ON K0L 1C0
Physical Access Fully Accessible
Extra Transportation no
Parking Free parking
Description and Services
Description (Service) Provides employment and financial assistance to help you become financially independent and to improve quality of life for you and your family. If you qualify for financial assistance you must participate in employment related activities unless you are unable due to a serious medical condition or you are required to provide care to family members.  
Financial Assistance - monthly allowance based on family size, housing costs and income. Monthly drug benefit card and other support services include:  
Employment Start-Up Benefit - covers costs related to starting a job or work placement. Child Care start-up costs, basic dental care for children, health-related benefits - may include dentures, emergency dental service, eyeglasses, special diet allowance, health care supplies, medical transportation funds, prosthetic devices, funerals and burials.  
Clients 18-65 years who are not caring for pre-school age children or who do not have a serious disability or illness must participate in employment assistance activities.  
Employment Resource Centre - offering practical services to assist you in your employment journey to prepare for, find and maintain employment which include: Job Vacancies Daily at, help for walk-in job search centre based on individual skills experience and circumstances, providing access to computers, internet, fax, photocopier, telephone resource materials, job banks, labour market information, assistance with resumes, referrals to job counselling/coaching and training, in-house workshops that offer knowledge of local job markets, volunteer placements, employment placement, basic education, basic adult upgrading, high school upgrading, literacy, job skills training, on-the-job training, supports to self-employment, referrals to self-employment programs, Learning Earning and Parenting (LEAP) helps young parents finish high school, improve parenting skills, locate and maintain employment. English as a Second Language (ESL) classes.  
Bancroft – 1P Manor Lane, Level 2, Suite 3, P.O. Box 1860, Bancroft 613-332-3410 ext. 6329
Hours Mon-Fri 8:30 am-12 noon * 1:30-4:30 pm
Areas Served North Hastings
Eligibility Ages: 18 year(s) - 65 year(s) 
Employable youth ages 16-17 year(s) and up who cannot live at home but are attending school or seeking employment. Financial need is determined by a review of income, liquid assets and living expenses.  
Youth and Adults 18 – 65 years who are not caring for pre-school age children or who do not have a serious disability or illness must participate in employment assistance activities and meet financial criteria.  
Each member of the household must meet at least one of the following criteria: member is a Canadian Citizen, member has made an application for status as a permanent resident under the immigration and Refugee Protection Act (Canada), or member has made a claim for refugee protection under the immigration and Refugee Protection Act (Canada), member is able to live independently and make own arrangements for supportive services. See Hastings County website for detailed information
Application To Apply for Ontario Works dial 613-771-9630 or Toll free at 1-866-414-0300 
You can also apply on-line at or
Languages English
Fees None
Service Categories Adult Basic Education ~ Social Assistance Recipients ; Adult Basic Education ~ Social Assistance Recipients ~ Teenage Parents ; Adult Literacy Programs ~ Social Assistance Recipients ; Burial/Cremation Expense Assistance ; Emergency Dental Care ; English as a Second Language ~ Social Assistance Recipients ; General Dentistry ~ Youth ~ Social Assistance Recipients ; Job Information ; Job Search Resource Centres ; Medical Expense Assistance ; Mortgage Payment Assistance ; Moving Expense Assistance ; Prejob Guidance ; Provincial/Territorial Social Assistance Programs Applications ; Rent Payment Assistance ; School Based Teen Parent/Pregnant Teen Programs ~ Social Assistance Recipients ; Welfare Fraud Reporting ; Welfare to Work Programs
Contact Information
Office Phone 613-332-3410  
To Apply for Ontario Works dial 613-771-9630 or Toll free at 1-866-414-0300 
You can also apply on-line at
Toll Free Phone 1-866-569-1941 or Intake Access Centre 1-866-414-0300
After Hours Phone 1-877-528-9514 Canadian Mental Health Association 4:30 p.m. to 8:30 a.m. Monday to Friday including weekends and holidays for emergency accommodations and emergency food
TTY Phone Bell Relay 1-613-966-3884
Fax 613-332-5550
Primary Contact Andra Kauffeldt, Case Supervisor; Phone: 613-332-3410 ext 6325 * 1-866-569-1941; Fax: 613-332-5550; Email:
Primary Executive Rhonda Phillips, Assistant Manager, Financial and Employment Services
Other Details
Funding City / Town ; Regional / Municipal ; Provincial

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