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Print Version (New Window)| Record #: VIQ3218 | Last Full Update: 09 Feb 2020 |
| Names | |
|---|---|
| Alternate Name | CCAC ; LHIN ; VIQ |
| Former Name | SE CCAC ; South East Community Care Access Centre |
| Legal Name | South East Local Health Integration Network |
| Location & Accessibility | |
| Located In Community | Bancroft |
| Address & Map | |
| Intersection | Hwy 28 and Manor Lane |
| Physical Access | Fully Accessible |
| Extra Transportation | yes |
| Parking | Free parking |
| Description and Services | |
| Description (Service) | Connects individuals to community health care services * information and referral for health services at www.southeasthealthline.ca or by telephone * coordinates professional home health services and personal care support * when needed, will connect individuals with organizations to better meet their needs * if unable to live safely at home with any combination of community services helps investigate living alternatives such as supportive residential options, retirement homes, long term care homes, convalescent and respite care * access point to Long-term Care Home admission * Care Connectors help people without family physicians obtain a family health care provider |
| Hours | Administration Mon-Fri 8:30 am-4:30 pm * Intake Mon-Sun 8:30 am-8 pm * on-call for active or current clients |
| Areas Served | North Hastings |
| Eligibility | Information and Referral - No restrictions In-home, Clinic or School LHIN provided services - a valid Ontario Health Card and a medical condition that can be adequately treated in home, school or clinic as assessed by a Care Coordinator * There are some restrictions as outlined in the Long Term Care Act and provincial guidelines. Care Connect - if you do not have a family Doctor Long Term Care Home admission - assessed by a Care Coordinator |
| Application | By telephone, drop-in or written request * LHIN staff are also available in hospitals across Ontario to help plan for patients' return home |
| Languages | English ; French ; Interpretive Services |
| Fees | None - All services provided by LHINs are funded by the Ministry of Health and Long-Term Care * Services are provided using provincial guidelines * there is no direct cost to the client for CCAC services |
| Service Categories | Activities of Daily Living Assessment ; Case/Care Management ~ Convalescents ; Home Health Care ; Housing Search Assistance ; Long Term Care Coordination Centres ; Nursing Facility Referrals ; Occupational Therapy ; Physical Therapy ; Physician Referrals ; Specialized Information and Referral ~ Health Issues ; Specialized Information and Referral ~ Long Term Care Issues ; Specialized Information and Referral ~ Older Adult/Aging Issues |
| Contact Information | |
| Office Phone | 613-332-2444 |
| Toll Free Phone | 1-800-717-2344 |
| Fax | 613-332-4873 * Toll free 1-800-869-8828 |
| Website | www.southeastlhin.on.ca |
| Social Media |  |
| Other Details | |
| Funding | Provincial - South East Local Health Integration Network |
| Print Material | Pamplets |
| Resources | Website and Information and Referral website |
| Accreditation | Yes, Accredited with Exemplary Standing by Accreditation Canada's Qmentum accreditation program * Staff certified by their respective professional associations |