Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.

Pembroke Regional Hospital

Site: Pembroke - 705 Mackay St

Service: Mental Health Services of Renfrew County - Crisis Management

Alternate Name RCC
Location & Accessibility
Located In Community Pembroke
Address & Map
Pembroke Regional Hospital
705 Mackay St
Pembroke, ON K8A 1G8
View Google Map
Intersection MacKay St and Bell St
Physical Access Not Applicable
Description and Services
Description (Service) Professionally trained Crisis Line Responders provide: 
* screening  
* assessment  
* referrals  
* support in a crisis  
* suicide intervention  
* transfer to the Local Crisis Team or to emergency services when advisable 
Crisis include: 
* difficulty dealing with stress 
* overwhelming feelings 
* symptoms of depression 
* anxiety or psychosis 
* suicidal thoughts 
* any concerns regarding personal mental health or that of a family member or friend
Hours Mon-Sun 24 hours
Areas Served Renfrew County
Eligibility Ages: 16 year(s) and up 
Anyone 16 years of age and older experiencing a mental health or addiction crisis in Renfrew County
Application Call the crisisline 1-866-996-0991 
Crisis Line Responder will ask you to provide relavant information about the crisis
Languages English ; French - French available upon request
Fees None
Service Categories Mental Health Crisis Lines
Waiting List On average, clients will have their call answered within 2 minutes, and will wait no longer than 10 minutes
Contact Information
Office Phone 613-732-8770
Toll Free Phone 1-800-991-7711
Crisis Phone 24 hours 1-866-996-0991
Social Media Facebook
Primary Contact Cheryl Summers, Supervisor; Phone: 613-732-8770 ext 8515
Primary Executive Mireille Delorme, Director
Other Details
Funding Provincial
Print Material Pamphlet available online
Accreditation Yes

Agency Overview

Locations for this Service

Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.