Victim Services of Renfrew County

Service: Victim Crisis Assistance Ontario

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Names
Alternate Name HT1 ; HT2 ; Support Link ; SupportLink ; VCAO ; VCARS ; Victim Crisis Assistance and Referral Services ; Victim Quick Response Program Plus ; Victim Quick Response Program+ ; Victim Services ; VQRP Plus ; VQRP+
Former Name Renfrew County Victim Crisis Assistance & Referral Services
Legal Name Victim Services of Renfrew County Inc.
Location & Accessibility
Located In Community Renfrew County
Address & Map
1766 Barr Line, RR 1
Douglas, ON K0J 1S0
 
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Intersection Barr Line and Dillabough Rd
Mailing Address 1766 Barr Line 
Douglas, on K0J 1S0
Physical Access Partially Accessible
Parking Free parking
Description and Services
Description (Service) On-site early intervention and crisis intervention * needs assessment * safety planning * referrals to community services * enhanced support for vulnerable victims * assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
Hours Office hours: Mon-Fri 9 am-5 pm * Crisis Support through police and fire referrals Mon-Sun 24 hours
Areas Served Renfrew County ; Algonquin Park
Eligibility Victims of crime and tragic circumstances * VQRP+ -- victims, immediate family members, and witnesses in the direct aftermath of violent crimes
Application Referral by police, emergency services, community agency or self referral
Languages English ; French
Fees None
Service Categories Case/Care Management ~ Crime Victims ; Crime Victim Compensation ; Crime Victim Compensation ~ Victims of Human Trafficking ; General Crime Victim Assistance ; In Person Crisis Intervention ~ Crime Victims ; Mobile Devices ~ Crime Victims ; Specialized Information and Referral ~ Crime Victims
Contact Information
Office Phone 613-649-2852
Toll Free Phone 1-877-568-5730
Fax 613-649-2855
E-Mail info@victimservicesrenfrewcounty.ca
Website www.victimservicesrenfrewcounty.ca
Primary Contact Lisa Oegema, Executive Director
Alternate Contact Faye Cassista, Program Coordinator; Email: faye@victimservicesrenfrewcounty.ca
Volunteer Coordinator Faye Cassista; Email: faye@victimservicesrenfrewcounty.ca
Other Details
Funding Provincial - Ministry of Attorney General ; Fundraising ; Donations
Accreditation No

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