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Shepherds of Good Hope

Site: Hope Living Residence

Service: Supportive Housing Program

Alternate Name CV19 ; OCR ; Supportive Living Programs
Location & Accessibility
Located In Community Ottawa
Address & Map
145 Castlefrank Rd
Kanata, ON K2L 3X9
View Google Map
Intersection Hazeldean Rd and Terry Fox Dr
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) COVID-19 (26 May 2020): Services remain available, intake still conducted until further notice.

Supportive housing * housing is designed to allow individuals the flexibility to move from one level of support to another depending on individual needs * safe, clean and supportive environment

34 rental units for adults living with mental illness and/ or concurrent disorder * 58 Residential Services beds for adults 55 years and older who need support in their housing * Staff is available 24/7 to support residents based on their individual needs with the emphasis being recovery and promotion of independence * Healthcare provided on site
Hours Mon-Sun 24 hours
Areas Served Ottawa
Eligibility Ages: 18 year(s) and up 
Single individuals 18 years and older who are homeless or at risk of homelessness * catering primarily to individuals with a mental illness or concurrent disorder * also provides housing for individuals 55 years and older with frailties due to aging
Application Call or contact Cindy Stewart

To apply to the Social Housing Registry of Ottawa, call at 613-526-2088 * request a Supportive Housing form at

To apply to the Residential Services programs, contact the City of Ottawa Residential Services program at
Languages English ; French - Limited
Fees Program - Rents are geared to recipients of Ontario Works and the Ontario Disability Support Program * Residential Services Program: contribution determined by the City of Ottawa
Service Categories Supportive Housing for People with Disabilities
Waiting List Yes, length varies according to program.
Contact Information
Office Phone Hope Living 613-831-3333 ; Main office 613-789-8210
Social Media Facebook Instagram LinkedIn Twitter
Primary Contact Steven Parker, Program Manager; Phone: 613-688-2929 ext 344; Fax: 613-789-8210; Email:
Alternate Contact Cindy Stewart, Residence Manager; Email:
Volunteer Coordinator Stephanie Mora Garcia, Manager of Volunteer Services; Phone: 613-789-8210; Fax: 613-789-0008; Email:
Primary Executive Deirdre Freiheit, President and Chief Executive Officer; Email:
Alternate Executive Stephen Bartolo, Vice President; Phone: 613-688-2929 ext 336; Email:
Other Details
Funding City / Town ; Provincial - Ministry of Health and Long-Term Care ; Donations - Charitable Registration Number: 130724255 RR0001
Elections The Board of Directors is elected.
Resources Website
Accreditation No

Agency Overview

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