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Alternate Name |
211 Call Center ; 211 Call Centers ; 211 Call Centre ; 211 Call Centres ; 211 Helpline ; CICO ; OCR |
Located In Community |
Ottawa (City of) |
Address & Map |
|
Physical Access |
Partially Accessible |
Description (Service) |
Confidential information and referral service * trained specialists assess caller needs and offer referral and advocacy to assist persons in accessing appropriate health, social, government, community and human services |
Hours |
Helpline Mon-Sun 24 hours * Office Mon-Fri 8:30 am-4:30 pm |
Areas Served |
Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties |
Eligibility |
No restrictions |
Application |
Call * Community Information Centre of Ottawa is not open to the public * to visit in person, an appointment must be scheduled |
Languages |
English ; French ; Interpretive Services - available by request |
Fees |
None |
Service Categories |
211 Systems ; Comprehensive Information and Referral |
Office Phone |
Helpline 2-1-1 or 613-761-9076 * Administration 613-683-5400 |
Toll Free Phone |
Helpline 1-877-761-9076 |
TTY Phone |
Helpline 1-866-540-0565 * outside administration hours 1-888-340-1001 |
E-Mail |
info@cominfo-ottawa.org |
Website |
www.211ontario.ca |
Social Media |
 |
Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.
This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.