Canada. Global Affairs Canada
Site: Ottawa - Consular Affairs Bureau
Service: Emergency Watch and Response Centre
Record Added
Add Record
Suggest Update
Français
Print Version (New Window)| Record #: OCR4050 | Last Full Update: 02 Feb 2018 |
| Names | |
|---|---|
| Alternate Name | Request emergency assistance |
| Location & Accessibility | |
| Located In Community | Ottawa |
| Address & Map | |
| Intersection | King Edward Ave and Sussex Dr |
| Bus Route Notes | OC Transpo OC Travel Planner or Route Timetable |
| Physical Access | Fully Accessible |
| Parking | Pay parking lot |
| Description and Services | |
| Description (Service) | Service for Canadian citizens in need of emergency consular assistance while abroad or emergency assistance regarding travel outside Canada * does not offer information concerning immigration, permanent residence, or visas Information and resources to assist individuals to manage emergency or crisis situations that may arise while abroad, including on: * arrest and detention * child welfare, abduction and custody issues * death abroad * financial assistance * forced marriage * hijacking, hostage takings and kidnappings * large-scale emergencies abroad * lost or stolen belongings abroad * missing persons * passport security * physical assault * sexual assault * sickness or injury |
| Hours | Mon-Sun 24 hours |
| Areas Served | Canada |
| Eligibility | No restrictions |
| Application | Call, e-mail or fill out the contact form at https://travel.gc.ca/assistance/emergency-assistance/emergency-contact-form * information is available on the website * if the telephone line is experiencing a high volume of calls, callers may be asked to leave a message and the call will be returned as soon as possible |
| Languages | English ; French |
| Fees | Service - for some services |
| Service Categories | Emergency Preparedness and Response Planning ~ Federal Government Information Services ; Federal Government Departments ; Human Trafficking Prevention ; International Travel Advisories |
| Contact Information | |
| Office Phone | Within Canada 613-996-8885 * visit webpage for information on numbers outside of Canada * assistance by SMS/Text Message 613-209-1233 |
| Toll Free Phone | Within Canada and the United States 1-800-387-3124 * Emergency passport services within Canada only 1-800-567-6868 |
| TTY Phone | 613-944-1310 * toll free within Canada and the United States 1-800-394-3472 |
| sos@international.gc.ca | |
| Website | travel.gc.ca/assistance/emergency-assistance |
| Other Details | |
| Funding | Federal |
| Resources | Website |