Canada. Global Affairs Canada
Site: Ottawa - Consular Affairs Bureau
Service: Emergency Watch and Response Centre
Record #: OCR4050 | Last Full Update: 02 Feb 2018 |
Names | |
---|---|
Alternate Name | Request emergency assistance |
Location & Accessibility | |
Located In Community | Ottawa |
Address & Map | |
Intersection | King Edward Ave and Sussex Dr |
Bus Route Notes | OC Transpo OC Travel Planner or Route Timetable |
Physical Access | Fully Accessible |
Parking | Pay parking lot |
Description and Services | |
Description (Service) | Service for Canadian citizens in need of emergency consular assistance while abroad or emergency assistance regarding travel outside Canada * does not offer information concerning immigration, permanent residence, or visas Information and resources to assist individuals to manage emergency or crisis situations that may arise while abroad, including on: * arrest and detention * child welfare, abduction and custody issues * death abroad * financial assistance * forced marriage * hijacking, hostage takings and kidnappings * large-scale emergencies abroad * lost or stolen belongings abroad * missing persons * passport security * physical assault * sexual assault * sickness or injury |
Hours | Mon-Sun 24 hours |
Areas Served | Canada |
Eligibility | No restrictions |
Application | Call, e-mail or fill out the contact form at https://travel.gc.ca/assistance/emergency-assistance/emergency-contact-form * information is available on the website * if the telephone line is experiencing a high volume of calls, callers may be asked to leave a message and the call will be returned as soon as possible |
Languages | English ; French |
Fees | Service - for some services |
Service Categories | Emergency Preparedness and Response Planning ~ Federal Government Information Services ; Federal Government Departments ; Human Trafficking Prevention ; International Travel Advisories |
Contact Information | |
Office Phone | Within Canada 613-996-8885 * visit webpage for information on numbers outside of Canada * assistance by SMS/Text Message 613-209-1233 |
Toll Free Phone | Within Canada and the United States 1-800-387-3124 * Emergency passport services within Canada only 1-800-567-6868 |
TTY Phone | 613-944-1310 * toll free within Canada and the United States 1-800-394-3472 |
sos@international.gc.ca | |
Website | travel.gc.ca/assistance/emergency-assistance |
Other Details | |
Funding | Federal |
Resources | Website |