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Community Mediation Ottawa

Alternate Name CMO ; OCR
Location & Accessibility
Located In Community Ottawa
Address & Map
Saint Paul University, Laframboise Building
223 Main St, Suite 261, second floor
Ottawa, ON K1S 1C4
View Google Map
Intersection Main St and Lees Ave
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free occasional parking on the street * pay parking lot
Description and Services
Description (Service) Mediation services * volunteer mediators offer confidential, impartial, conflict resolution and alternative dispute resolution services to two or more people who are having a disagreement * can help participants resolve their immediate dispute as well as give them tools to manage future conflicts * assists participants in developing their own solutions to problems, thus creating longer-lasting agreements * conflict coaching available when both parties do not agree to undergo mediation * conflict resolution training workshops for community and non-profit organizations on handling conflicts, active listening, difficult conversations, relationship building 
Mediation is offered in a neutral space like a library, a legion hall, etc. * conflict coaching is offered in person or by phone 
* disagreements between neighbours, family members, friends and roommates 
* workplace issues in non-profit organizations and among volunteers 
* community issues, interventions, and dialogue 
* minor commercial disputes (e.g., with a local store) 
* family issues of a non-legal nature, such as difficult decisions related to housing for aging parents or for couples who are separated, choosing the school their child is to attend, etc. 
* landlord/tenant dispute resolution 
* alternative dispute resolution 
* elder mediation 
* parenting agreements (post divorce) 
* relationship issues 
Does not handle: 
* divorce, separation, custody or estates 
* commercial disputes where significant sums of money are involved 
* situations where there is a judicial/legal/court process in progress
Hours Administration Tues-Thurs 9:00 am-4:00 pm * mediation services Mon-Sun, call for more information
Areas Served Ottawa
Eligibility Ages: 18 year(s) and up 
Individuals 18 years and older * may also serve youth * all judicial, legal, or court processes must be concluded before mediation is an option
Application Call or send an email to begin the screening and intake processes * notice required for training workshops
Languages English ; French ; Spanish
Fees None - donations welcome
Service Categories Alternative Dispute Resolution ; Communication Training ; Conflict Resolution Training ; Co-Parenting Workshops ; Elder Mediation ; Landlord/Tenant Dispute Resolution ; Networking/Relationship Building Support ; Professional Skills Development Support
Waiting List No
Contact Information
Office Phone 613-235-5800 ext 6455
Toll Free Phone 1-866-684-2427 ext 6455
Social Media LinkedIn
Primary Contact Lorna Lemay, Director
Alternate Contact Monique Newton, Steering Committee Chair
Other Details
Funding Fees
Print Material Pamphlet
Resources Website

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