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Pinecrest-Queensway Community Health Centre

Site: Ottawa - Richmond Rd

Service: West End Integrated Falls Prevention Program

Alternate Name CV19 ; OCR
Location & Accessibility
Site Location Near Lincoln Fields Shopping Centre
Located In Community Ottawa
Address & Map
1365 Richmond Rd
Ottawa, ON K2B 6R7
View Google Map
Intersection Richmond Rd and Carling Ave
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) Falls prevention program * works with seniors, health service and community agencies to reduce the number of falls and their impact on seniors, their caregivers and the health care system 
Assessment and intervention for high-risk seniors on an individual basis * education, information and health promotion for seniors and caregivers on fall prevention * advocacy and identification of gaps in services for seniors
Hours Note (24 Mar 2020): Due to COVID19, this program is on hold until further notice.
Mon-Fri 8:30 am-4:30 pm
Areas Served Ottawa (City of)
Boundaries North-South: Ottawa River to Baseline Rd 
East-West: Sherbourne Rd, Maitland Ave, Queensway and Woodroffe Ave to Bayshore area
Eligibility Ages: 75 year(s) and up 
Individual seniors of 75 years of age and older, who have had 1 or more indoor or multiple outdoor falls in the last year, who live in their own home or retirement home, who are not currently receiving therapy services through the Local Health Integration Network (LHIN) or a day hospital, and are willing and able to participate in taking action to reduce falls
Application Referrals are accepted from any source, call to obtain referral form or to complete intake over the phone 
To find which Community Health and Resource Centre serves a specific area, click here.
Languages English ; French
Fees None
Service Categories Fall Prevention Programs ~ Older Adults
Contact Information
Office Phone 613-820-4922
Toll Free Phone 1-866-432-7447
Fax 613-288-3407
Social Media Facebook Twitter
Primary Contact Helene Bourgeois, Program Lead; Phone: 613-820-4922 ext 3420
Primary Executive Christopher McIntosh, Executive Director; Phone: 613-820-4922 ext 3375; Email:
Other Details
Established 1979
Funding City / Town ; Provincial - Ministry of Health * Ministry of Long-Term Care ; Federal ; Donations - Charitable Registration Number: 130572407 RR0001
Elections The Board of Directors is elected.
Resources Website
Accreditation Yes, by Community Organizational Health Inc * Member of the Association of Ontario Health Centres

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