Salvation Army (The)
Site: Ottawa - 171 George St
Service: Booth Centre Ottawa - LEAP Emergency Financial Assistance
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Print Version (New Window)| Record #: OCR2641 | Last Full Update: 20 Mar 2020 |
| Names | |
|---|---|
| Alternate Name | CV19 ; LEAP ; Low-Income Energy Assistance Program ; OCR |
| Location & Accessibility | |
| Located In Community | Ottawa |
| Address & Map | |
| Intersection | Cumberland St and Dalhousie St |
| Bus Route Notes | OC Transpo OC Travel Planner or Route Timetable |
| Physical Access | Not Applicable |
| Description and Services | |
| Description (Service) | COVID-19 (27 April 2020) Call centre remains open with fewer staff, consumers may experience longer wait times. OEB will be posting details on the COVID-19 Energy Assistance Program (CEAP) once the details have been determined by the government. This information is regularly updated on their website. Access centre to apply for LEAP (Low-Income Energy Assistance Program) one-time emergency financial assistance * program runs throughout the year * maximum grant is $500 per fuel per household per year ($600 for electrically heated homes) * grant is credited directly toward energy bill * agency can arrange a 21-day hold on a disconnection notice while a case is being assessed * all decisions can be appealed Book an appointment with your nearest Community Resource Centre to apply for the LEAP Program grant. Applications may be obtained at the following community intake agencies: * Centre d'éducation financière * 613-746-0400 * Eastern Ottawa Resource Centre * 613-741-6025 * Housing Help * 613-563-4532 * Hunt Club/Riverside Community Services Centre * 613-247-1600 * Lowertown Community Resource Centre * 613-789-3930 * Orléans-Cumberland Community Resource Centre * 613-830-4357 * Rideau-Rockcliffe Community Resource Centre * 613-745-0073 * Sandy Hill Community Health Centre * 613-789-6309 * Somerset West Community Health Centre * 613-238-8210 * South-East Ottawa Community Health Centre * 613-737-5115 * Vanier Community Service Centre * 613-744-2892 * Western Ottawa Community Resource Centre * 613-591-3686 The following organizations are no longer taking registrations, and can be referred to Housing Help at 613-563-4532. Please note that there might be a waiting list: * Carlington Community and Health Services * 613-722-4000 * Centretown Community Health Centre * 613-233-4443 * Nepean, Rideau and Osgoode Community Resource Centre * 613-596-5626 * Pinecrest-Queensway Community Health Centre * 613-820-4922 |
| Hours | COVID-19 -- Mon-Fri 8 am-4:30 pm |
| Areas Served | Ottawa (City of) |
| Eligibility | May be available to low-income customers Hydro Ottawa (and unit sub-metering providers) experiencing difficulty paying current arrears * decision will be based on several factors including long-term viability of the account * a disconnection notice is not required to be eligible * clients can only apply for LEAP once per calendar year |
| Application | Pre-screening by telephone before in-person interview * documents required for interview include identification for each household member, Hydro bill, proof of income (pay stubs, employer letter, Employment Insurance (EI) statement, Ontario Disability Support Program (ODSP) or Ontario Works (OW) statement, bank statement, proof of rent or mortgage. All documents should have current information. OW and ODSP recipients should first contact their social worker or the City of Ottawa for matters related to utility assistance * a letter from the City stating that the recipient cannot receive financial help will be requested by the CHRC in order to apply for LEAP. To find which Community Health and Resource Centre serves a specific area, click here. For the complete list of Social Agencies offering the LEAP program, click here |
| Languages | English ; French ; Tagalog |
| Fees | None |
| Service Categories | Utility Assistance |
| Contact Information | |
| Office Phone | Contact Local Community Resource and Health Centres |
| Toll Free Phone | Hydro One and Enbridge customers 1-855-487-5327 |
| Ryan_Trombley@ottawaboothcentre.org | |
| Website | www.ontarioenergyboard.ca |
| Primary Contact | Ryan Trombley, LEAP Caseworker; Phone: 613-241-1573 ext 325 |
| Alternate Contact | Diana Javier, Community and Family Services Supervisor; Phone: 613-241-1573 ext 409; Fax: 613-241-6547; Email: diana_javier@ottawaboothcentre.org |
| Primary Executive | Tony Brushett, Assistant Executive Director; Phone: 613-241-1573 ext 401 |
| Other Details | |
| Funding | Sponsored by Ontario Energy Board, funded by all utility ratepayers through the distribution rates of each utility |
| Resources | Website |
| Accreditation | No |