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Family Services Ottawa

Site: Ottawa

Service: Supervised Access Program

Alternate Name CV19 ; OCR
Location & Accessibility
Located In Community Ottawa
Address & Map
312 Parkdale Ave
Ottawa, ON K1Y 4X5
View Google Map
Intersection Parkdale Ave and Scott St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) COVID-19 (2 Jun 2020): In-person service is suspended until further notice. Organisation is working on remote solutions for supervised visits - contact for more information.

Provides supervised access to non-custodial parents and their children in a safe, neutral space * visits between children and visiting parent are held at local community centres under the supervision of a volunteer * visits are two hours maximum every second weekend * supervised exchanges also available
Hours Supervised visits and exchanges on weekends.
Areas Served Ottawa
Eligibility Ages: 18 year(s) and under 
Parents wishing to visit their children (18 years and under) under supervised conditions
Application Form available on the website
Languages English ; French ; Other languages with use of interpretation services when possible
Fees Service - Supervised visits: $15 per parent for a two-hour visit * supervised exchanges: $15 per parent for an exchange * $7 per parent if on social assistance/Ontario Disability Support Program (ODSP) (2020)
Service Categories Parental Visitation Facilitation
Waiting List Yes, approximately 8 months
Contact Information
Office Phone 613-725-3601 ext 175
TTY Phone 613-725-6175
Fax 613-725-5651
Other Details
Established 1914
Funding City / Town ; Provincial - Ministry of Health and Long-Term Care * Ministry of Children, Community and Social Services ; Donations - Charitable Registration Number: 107376147 RR0001 ; United Way ; Fees
Elections The Board of Directors is elected.
Print Material Pamphlets * information summaries
Resources Website, toys, facilities on site
Accreditation Yes, by the Canadian Family Services Accreditation Program

Agency Overview

Locations for this Service

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