Record #: OCR1916 | Last Full Update: 15 Feb 2019 |
Names | |
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Alternate Name | CV19 ; OCR ; YSB |
Location & Accessibility | |
Located In Community | Ottawa |
Address & Map | |
Intersection | Pinecrest Rd and Queensway |
Bus Route Notes | OC Transpo OC Travel Planner or Route Timetable |
Physical Access | Fully Accessible |
Parking | Free parking |
Description and Services | |
Description (Service) | COVID-19 (April 23, 2020): This organisation programs are being affected by COVID-19, refer to their website and their Facebook page for most up-to-date information Dedicated to identifying and meeting the needs of high-risk, high-need young people and their families who are experiencing significant difficulties related to mental health issues * family conflict * physical, sexual and emotional abuse * poverty * employment difficulties * homelessness * substance use and abuse * gender and cross-cultural issues Services provided across the region include: mental health services * crisis line for children, youth and families * community services * shelter and housing * employment services * youth justice Community-based services offer: counselling services * crisis intervention * drop-in and health clinic for street-involved youth * individual and family intervention Other programs include: Youth Mental Health Walk-in Clinic * 24/7 Crisis Line * Youth and Family Counselling Service * Youth Engagement Program * Downtown Services and Drop-in * Youth Health Clinic * Hepatitis C prevention and education * Ethno Cultural Community Program * Evelyn Horne Emergency Shelter and Transitional Housing for young women * Young Men's Emergency Shelter and Transitional Housing * Non-Profit Housing for Youth * Livius Sherwood Observation and Detention Unit * William E. Hay Centre * Youth Mental Health Court Worker * Anger Management * Community Reintegration * Youth Employment Services |
Hours | COVID-19 Services and programs vary, please call for details |
Areas Served | Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties |
Eligibility | Ages: 12 year(s) and up Young adults 12 years and older * age varies according to program, see separate records for information |
Application | Self-referrals are accepted. * Youth and Family Counselling: call Intake worker * Wraparound Ottawa and "Centre éducatif"/Day Treatment by referral through the coordinated Access Committee * Other school-based programs : referral by school authorities and police * Youth Justice services by referral only |
Languages | English ; French ; French - Designated Agency under the French Language Services Act |
Fees | None |
Service Categories | Anger Management ~ Youth ; Family Support Centres/Outreach ; Specialized Information and Referral ~ Adolescents ~ Mental Health Issues ; Specialized Information and Referral ~ Children and Youth with Emotional Disturbance ; Specialized Information and Referral ~ Young Adults ~ Mental Health Issues ; Specialized Information and Referral ~ Youth Issues |
Contact Information | |
Office Phone | Administration 613-729-1000 ; Mental Health Services 613-562-3004 ; Downtown Drop-in 613-241-7788 ; Employment services 613-236-8244 ; Youth justice services 613-738-7776 ; Emergency shelter - young women 24 hours 613-789-8220 ; Emergency shelter - young men 24 hours 613-907-8975 |
Crisis Phone | 24 hours (0 to 18 years and parents/guardians) 613-260-2360 ; outside Ottawa, toll-free 1-877-377-7775 |
Fax | 613-729-1918 |
info@ysb.ca | |
Website | www.ysb.ca |
Social Media | ![]() ![]() ![]() ![]() |
Primary Contact | Jane Fjeld, Associate Executive Director; Email: jfjeld@ysb.ca |
Alternate Contact | Suzanne Fraser, Communications Manager; Phone: 613-277-7103; Email: sfraser@ysb.ca |
Primary Executive | Joanne Lowe, Executive Director; Email: jlowe@ysb.ca |
Alternate Executive | Jane Fjeld, Associate Executive Director; Email: jfjeld@ysb.ca |
Other Details | |
Established | 1960 |
Funding | City / Town ; Provincial - Ministry of Children and Youth Services * Ministry of Health and Long-Term Care * Ministry of Advanced Education and Skills Development ; Federal ; Donations - Charitable Registration Number: 108228545 RR0001 ; United Way |
Elections | The Board of Directors is elected. |
Print Material | Pamphlets * brochures * services booklets |
Resources | Website |
Accreditation | Yes, by Canadian Centre for Accreditation |