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Youth Services Bureau of Ottawa

Site: Ottawa - 147 Besserer St

Service: Downtown Services and Drop-In

Alternate Name CV19 ; OCR ; YSB
Location & Accessibility
Located In Community Ottawa
Address & Map
147 Besserer St
Ottawa, ON K1N 6A7
View Google Map
Intersection Waller St and Rideau St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lot * parking meters
Description and Services
Description (Service) Support services and drop-in for youth * crisis and individual short-term supportive counselling * issues addressed: poverty * abuse * health care * employment * school * substance abuse * sexual orientation * loss 
Lunch served daily * laundry facilities, showers, housing, and trusteeship services * access to computers with internet access and telephones * health clinic with a multidisciplinary health team * outreach and needle exchange programs
Hours COVID-19 Closed until further notice due to COVID-19 concerns
Areas Served Ottawa (City of)
Eligibility Ages: 12 year(s) - 20 year(s) 
Youth between 12-20 years of age who have complex needs and are homeless or unstably housed.
Application Drop-in * registration process, age verification required
Languages English ; French ; French - Designated Agency under the French Language Services Act
Fees None
Service Categories AIDS/HIV Prevention Counselling ~ Homeless Youth ; AIDS/HIV/STD Prevention Supplies ; Anger Management ~ Homeless Youth ; Case/Care Management ~ Adolescents ~ At Risk for Homelessness ; Case/Care Management ~ Homeless Youth ; Community Meals ~ Youth ; General Medical Care ~ Homeless Youth ; Homeless Drop In Centres ~ Youth ; In Person Crisis Intervention ~ Homeless Youth ; Laundry Facilities ~ Homeless Youth ; Needle Exchange/Distribution Programs ; Personal Finances Administration ~ Homeless Youth ; Public Internet Access Sites ; Public Showers/Baths ~ Homeless Youth ; Runaway/Homeless Youth Counselling ; Street Outreach Programs ~ Homeless Youth ; Telephone Facilities ~ Homeless Youth
Contact Information
Office Phone 613-241-7788
Crisis Phone 24 hours 613-260-2360 ; toll free 24 hours 1-877-377-7775
Fax 613-241-7789
Social Media Facebook Twitter YouTube
Primary Contact Larissa Silver, Director, Community Services; Email:
Alternate Contact Michael Wade, Assistant Director, Community and Housing Services; Email:
Primary Executive Joanne Lowe, Executive Director; Phone: 613-729-1000
Other Details
Established 1960
Funding City / Town ; Donations - Charitable Registration Number: 108228545 RR0001
Elections The Board of Directors is elected.
Print Material Pamphlets
Resources Website
Accreditation Yes, by the Canadian Centre for Accreditation

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