Canada. Canada Pension Plan

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Record #: OCR1755 Last Full Update: 12 Nov 2014
Address, Telephone, E-mail, Website
Office PhoneEnglish Inquiry Line, toll free 1-800-277-9914 * French Inquiry Line, toll free 1-800-277-9915
TDD PhoneToll free 1-800-255-4786
Located In CommunityToronto
Mailing Addressc/o Service Canada 
Box 5100 
Stn D 
Scarborough, ON M1R 5C8
AccessibilityFully Accessible
Description and Services
Service/Program DescriptionMonthly retirement pension available at 65 years (or between 60 and 64 years if earning requirements met during initial qualifying period) * disability benefits if under 65, plus allowance for dependent children * survivor benefit * orphan's benefit for dependent children * also death benefit (lump sum payment to estate, or persons responsible for funeral costs) * pension credits earned by either spouse during legal or common law marriage (same-sex or opposite-sex) may be divided equally (credit splitting) on termination of marriage or after separation for one year

Survivor and disability benefits subject to a qualifying period -- duration varies depending on length of individual's contributory period and benefit applied for * under certain conditions periods of contributions made in agreement countries may be added to periods of contributions under CPP to meet minimum qualifying period * amount of CPP benefits payable is in proportion to contributions

Program of Human Resources and Social Development Canada, delivered by Service Canada
HoursRecorded information Mon-Sun 24 hours * call Mon-Fri 8:30 am-4:30 pm to speak to an agent
Areas ServedOntario
EligibilityContributors to the Canada Pension Plan (CPP) * Canada has reciprocal social security agreements with many countries, which may allow people who have lived or worked in another country to qualify for a foreign pension
ApplicationApply 6 months before becoming eligible (not automatic) * application forms available online, by phone or in person at Service Canada sites -- see separate entries
LanguagesEnglish ; French
Service CategoriesCanada Pension Plan ; Canada Pension Plan Survivors Benefit ; Federal Government Information Lines ~ Canadian Retirement Issues ; Old Age Security Program