Address, Telephone, E-mail, Website
Office Phone Administration 613-820-4922 * Medical Clinic 613-820-2001
Toll Free Phone Infant Hearing Program 1-866-432-7447
Fax Administration 613-288-3407 * Medical Clinic 613-820-2006
Located In Community Ottawa
Address 1365 Richmond Rd, 2nd Flr
Ottawa, ON K2B 6R7
View Google Map
Intersection Richmond Rd and Carling Ave
Accessibility Fully Accessible
Bus Route Notes OC Transpo OC Travel Planner or OC Bus Schedules
Parking Free parking
Description and Services
Description (Service) Health centre focused on family and community health

Primary Health Care:
* Health clinic staffed by family physicians, nurse practitioners and nurses / community clinics
* Nutrition: individual and group support provided by registered dietitians
* Clean Needle Exchange / Safe Inhalation
* Diabetes Education
* Falls Prevention program
* Primary Care Outreach for Seniors
* Dental Screening
* Nursing foot care
* Sexual Health Services
* Lunghealth Program

Community Health:
* Community Development: advocacy, education and supports to community residents to increase involvement in the community
* Multicultural Outreach: assistance to newcomers to facilitate integration into existing services
* Health Promotion: focusing on enabling people to increase control of their health and address determinants of health
* Community House Coordination: develop and facilitate programs and outreach to five low-income housing communities, support to planning and community initiatives
* Safety and Trust: support to community leaders and training to support the development of healthy communities and address issues of concern
* Youth Programming: homework clubs, United Sisters program for girls 10-14, training, workshops and events for youth, Somali Youth leadership and skills development
* Employment Supports: Employment Ontario suite of services and workshops to assist job seekers
* Millennium Learning Centre: access to computers aimed at job seekers, workshops on specific software (currently closed)
* Pathways to Education: support to high school students from low-income communities to help complete high school and move on to post-secondary education: tutoring, mentoring, financial and advocacy support

Employment Services:
* PQ Employment Services: bring the right people together with the resources they need to find sucess * for job seekers, employers and government programs.
* Youth LEAD Employment Program: employment program for newcomer and immigrant youth
* Job1: provide students in Ottawa's west end aged 15 to 19 with a volunteer experience in the retail industry
* Launch!: entrepreneurship program for under-served youth age 18-29 years
* Toy Lending Libraries: educational and recreational toys
* Circle of Support: parenting support for Somali and Arabic families
* Pre-Post Natal Programs: focus on infant care, parent education, nutrition program for high risk pregnant women
* Multicultural Specific Drop-Ins
* School's Cool: school readiness program for 3 and 4 year olds

Children and Family Services:
* Headstart Nursery School: subsidized programming
* Preschool Drop-Ins: for parents and children 0 to 6 years old * developing parenting skills, social skills, information and referral
* Early Years Centre: universal access, information and referrals for parents and caregivers with children 0 to 6, bilingual designation
* Leaping Lizards: after-school programming for children 4 to 6
* Toy Lending Libraries: educational and recreational toys
* Circle of Support: parenting support for Somali and Arabic families
* Pre-Post Natal Programs: focus on infant care, parent education, nutrition program for high risk pregnant women
* Multicultural Specific Drop-Ins
* School's Cool: school readiness program for 3 and 4 year olds

Specialized Preschool Programs:
* First Words: screening clinics and treatment for children with speech language developmental delays
* Infant Hearing: screening of all newborns born deaf or at risk of deafness
* Blind/Low Vision: intervention and consultation services for families with infants diagnosed as blind or low-vision

Mental Health:
* Assertive Community Treatment Team: support and treatment to those with severe persistent illness
* Multicultural Case Management: information, support and referrals for new Canadians with severe and persistent mental illness
* Families First: housing assistance
* System Navigation: increase client self-efficacy and autonomy
Hours Administration Mon-Wed 8:30 am-8:30 pm * Thu-Fri 8:30 am-4:30 pm 
Clinic Mon-Wed 8:30 am-8:30 pm * Thu 1 pm-4:30 pm * Fri 8:30 am-4:30 pm
Dates Year-round
Areas Served Ottawa
Boundaries North-South: Ottawa River to Baseline Rd * East-West: Sherbourne Rd/Maitland Ave to Queensway and west to Woodroffe Ave to Bayshore area * communities of Nepean, Rideau, Osgoode and Manotick serviced by South Nepean Community Health Centre
Eligibility No restrictions
Application Walk in services no longer available * call for an appointment 
To find which Community Health and Resource Centre serves a specific area, click here
Link to the updated Google document with all locations and hours, click here
Languages English ; French - only in designated programs ; Interpretive Services
Fees None
Service Categories Abuse/Violence Related Support Groups ~ Abused Women ; Abuse/Violence Related Support Groups ~ Children of Abused Women/Men ; Assertive Community Treatment ~ Chronic/Severe Mental Illness ; Baby Clothing ; Breastfeeding Support Programs ; Drop In Centres ; Early Intervention for Children with Disabilities/Delays ~ Hearing Loss ; Early Literacy Development Programs ; Eviction Prevention Legal Assistance ; Family Support Centres/Outreach ; Formula/Baby Food ; General Expectant/New Parent Assistance Programs ; General Sexuality/Reproductive Health Education ; Hearing Screening ~ Infants/Toddlers ; Homework Help Programs ; Housing Expense Assistance ; In Person Crisis Intervention ; Juvenile Delinquency Prevention ; Landlord/Tenant Dispute Resolution ; Leadership Development ~ Adolescents ; Needle Exchange/Distribution Programs ; Newcomer Settlement Services ; Nutrition Education ~ Pregnant Women ; Outreach Programs ~ Chronic/Severe Mental Illness ; Parent Support Groups ~ Middle East Community ; Parent Support Groups ~ Somali Community ; Parent/Child Activity Groups ~ Gay/Lesbian/Bisexual/Transgender Parents ; Parenting Skills Classes ; Peer to Peer Networking ~ Girls ; Physical Activity and Fitness Education/Promotion ~ Children ; Preschools ; Psychiatric Case Management ~ Immigrants (Canada) ~ Chronic/Severe Mental Illness ; Special Education Classes/Centres ; Speech and Language Pathology ~ Communication Impairments ~ Children and Youth with Disabilities ; Spouse/Intimate Partner Abuse Counselling ; Tax Preparation Assistance ; Toys/Toy Loan ; Utility Assistance ; Well Baby Drop In Centres
Waiting List Not for most programs
Contact Information
Primary Executive Wanda MacDonald, Chief Executive Officer; Phone: 613-820-4922 ext 3375; Email:

Community Information Centre of Ottawa INFO-Line 2-1-1 or 613-241-4636 (613-241-INFO) : answers to your questions 24 hours a day, 7 days a week

Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.

The Community Information Centre of Ottawa (CIC) holds the intellectual property rights for the information on this site. You may display it on your computer and print or download this information for non-commercial, personal or educational purposes only. You must credit the CIC as the source on each copy of any information that originates from this site. Please contact us for permission to use the information for any purpose other than those outlined here.