Ottawa. City Operations

Site: Ottawa - Constellation Dr - 8th Flr E

Service: Community and Social Services - Housing Services

Share:
Description and Services
Description (Service) Delivers and funds programs and human services to Ottawa residents in need of housing services and long-term care. 
 
Provides emergency shelter in a supportive environment to homeless families or individuals and assistance in obtaining appropriate long term affordable housing. * Ensures referral to appropriate emergency shelters for single, homeless individuals after regular business hours.
Hours Administration Mon-Fri 8:45 am-4 pm * Shelter Emergency Service Mon-Sun 24 hours * Shelter management Mon-Fri 8:30 am-5 pm
Areas Served Ottawa
Eligibility Homeless families and individuals
Application Contact by phone to request an application for social assistance and referral to a shelter. For ongoing Ontario Works clients during regular business hours, they may contact their Case Coordinator directly for a referral. 
 
To put your name on the waiting list of the Social Housing Registry, call 613-526-2088.
Languages English ; French
Fees None
Service Categories Homeless Shelter ; Homeless Shelter ~ City Departments/Offices ; Housing Search and Information ~ City Departments/Offices
Waiting List No
Contact Information
Office Phone 3-1-1, choose language and select option 4 for social services * 613-580-2400 (outside the City of Ottawa)
Toll Free Phone 1-866-261-9799
TTY Phone 613-580-2401
E-Mail housing-logement@ottawa.ca
Website www.ottawa.ca
Primary Contact Shelley VanBuskirk, Manager, Housing Services; Phone: 613-580-2424 ext 16366; Fax: 613-580-2648; Email: shelley.vanbuskirk@ottawa.ca
Alternate Contact Lisa Goodfellow, Program Manager, Social Housing; Phone: 613-580-2424 ext 43240; Email: lisa.goodfellow@ottawa.ca
Names
Alternate Name Carling Family Shelter ; Emergency Housing ; Forward Family Shelter ; Ottawa. City Operations ; Ottawa. Emergency Housing
Former Name Community and Protective Services, Housing, Residential and Support Services, Emergency Shelter Services (2009)
Location & Accessibility
Located In Community Ottawa
Address & Map
100 Constellation Dr, 8th Flr E
Ottawa, ON K2G 6J8
 
View Google Map
Intersection Woodroffe Ave and Baseline Rd
Physical Access Fully Accessible
Other Details
Established New City of Ottawa: 2000 * Program: 1999
Funding City / Town - City of Ottawa
Elections City council is elected.
Resources Website
Accreditation No

Agency Overview


Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.