Canada. National Parole Board

Site: Ottawa

Service: Record Suspension and Clemency

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Record #: OCR1328 Last Full Update: 13 Apr 2015
Description and Services
Service/Program DescriptionNational office, as per the Criminal Records Act, may issue, grant, deny, or revoke record suspensions (formerly known as pardons) for convictions under federal acts or regulations of Canada. Also makes recommendations for the exercise of clemency through the Royal Prerogative of Mercy. 
Record suspension * allows people who were convicted of a criminal offence, but have completed their sentence and demonstrated they are law-abiding citizens for a prescribed number of years, to have their criminal record kept separate and apart from other criminal records * may order, refuse to order, or revoke record suspensions for convictions 
Clemency * granted in exceptional circumstances in deserving cases involving federal offences, where no other remedy exists in law to reduce severe negative effects of criminal sanctions * can be requested for numerous reasons, including employment, perceived inequity, medical conditions, immigration to Canada, compassion and financial hardship
HoursMon-Fri 9 am-5 pm
Areas ServedCanada
EligibilityIndividuals with a criminal record in Canada
ApplicationForms and complete instructions are available on the website.
LanguagesEnglish ; French
Service CategoriesPardon/Amnesty Assistance
Contact Information
Office Phone613-954-7474
Toll Free Phone1-800-874-2652
Alternate NameClemency Applications ; Pardon Applications ; Record Suspension Applications
Former NameClemency and Pardons Division (2012)
Location & Accessibility
Located In CommunityOttawa
AddressRecord Suspension Section, Clemency and Investigations Division, Parole Board of Canada
410 Laurier Ave W
Ottawa, ON K1A 0R1
Google Map
IntersectionKent St and Laurier Ave W
AccessibilityFully Accessible
Bus Route NotesOC Transpo OC Travel Planner or OC Bus Schedules
ParkingPay parking lot * parking meters
Other Details