Canada. National Parole Board

Site: Ottawa

Service: Record Suspension and Clemency

Description and Services
Description (Service) National office, as per the Criminal Records Act, may issue, grant, deny, or revoke record suspensions (formerly known as pardons) for convictions under federal acts or regulations of Canada. Also makes recommendations for the exercise of clemency through the Royal Prerogative of Mercy. 
Record suspension * allows people who were convicted of a criminal offence, but have completed their sentence and demonstrated they are law-abiding citizens for a prescribed number of years, to have their criminal record kept separate and apart from other criminal records * may order, refuse to order, or revoke record suspensions for convictions 
Clemency * granted in exceptional circumstances in deserving cases involving federal offences, where no other remedy exists in law to reduce severe negative effects of criminal sanctions * can be requested for numerous reasons, including employment, perceived inequity, medical conditions, immigration to Canada, compassion and financial hardship
Hours Mon-Fri 9 am-5 pm
Dates Year-round
Areas Served Canada
Eligibility Individuals with a criminal record in Canada
Application Forms and complete instructions are available on the website.
Languages English ; French
Fees Service
Service Categories Pardon/Amnesty Assistance
Contact Information
Office Phone 613-954-7474
Toll Free Phone 1-800-874-2652
Fax 613-941-4981
Alternate Name Clemency Applications ; Pardon Applications ; Record Suspension Applications
Former Name Clemency and Pardons Division (2012)
Location & Accessibility
Located In Community Ottawa
Address & Map
Record Suspension Section, Clemency and Investigations Division, Parole Board of Canada
410 Laurier Ave W
Ottawa, ON K1A 0R1
Google Map
Intersection Kent St and Laurier Ave W
Accessibility Fully Accessible
Bus Route Notes OC Transpo OC Travel Planner or OC Bus Schedules
Parking Pay parking lot * parking meters
Other Details
Funding Federal
Resources Website
Accreditation No