Ottawa. City Operations
Site: Ottawa - 100 Constellation Dr, 8th Flr W
Service: Recreation, Cultural and Facility Services
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Print Version (New Window)| Record #: OCR1133 | Last Full Update: 05 Dec 2018 |
| Names | |
|---|---|
| Alternate Name | Hand in Hand ; In My Neighbourhood ; Ottawa. City Operations |
| Location & Accessibility | |
| Located In Community | Ottawa |
| Address & Map | |
| Intersection | Centrepointe Dr and Baseline Rd |
| Bus Route Notes | OC Transpo OC Travel Planner or Route Timetable |
| Physical Access | Fully Accessible |
| Parking | Free parking |
| Description and Services | |
| Description (Service) | Planning and development of recreation programs and partnerships * cultural programs which enables the physical, emotional and social well-being of members of the community * aquatics * fitness and weight training * skating * sports * arts Recreation Guide click here for an interactive map to locate schools, libraries, parks, recreation facilities, etc. Children's Fitness Tax Credit * non-refundable federal tax credit for amounts of up to $500 on amounts paid by parents to register each child under the age of 16 to a physical activity program |
| Hours | Mon-Fri 8:30 am-4:30 pm |
| Areas Served | Ottawa |
| Eligibility | No restrictions |
| Application | Financial needs assessment is required to access the Ottawa Hand in Hand program * application form available at the City of Ottawa recreation and culture facilities * bring the completed application form to a local recreation or culture facility for review Children's Fitness Tax Credit * ask for a receipt from organizations providing eligible programs of physical activity in which a person under the age of 16 is enrolled |
| Languages | English ; French |
| Fees | Program ; Residents are encouraged to apply for the Hand in Hand Financial Support as early as possible before the registration period * each qualifying individual, or member of a family, is eligible for an annual maximum of $165 in Fee Assistance * applicants are encouraged to pay a minimum of 25% of the program cost * a parent or guardian can transfer all, or a portion of their Fee Assistance entitlement to a child or children in their household * Fee assistance available for Residents of all ages ; assistance is provided by The City of Ottawa. |
| Service Categories | City Government Departments/Offices ~ Sports/Recreation Issues ; City Government Information Services ; General Recreational Activities/Sports ~ City Government Departments/Offices ; Public Parks ~ City Government Departments/Offices ; Recreation Centres ; Recreation Related Expense Assistance |
| Waiting List | Varies according to activity |
| Contact Information | |
| Office Phone | Payments 3-1-1 * 613-580-2400 * select 1 for English or 2 for French * then, select option 2, then option 2 again |
| Toll Free Phone | 1-866-261-9799 |
| TTY Phone | 613-580-2401 |
| Fax | 613-580-9612 |
| 311@ottawa.ca | |
| Website | ottawa.ca/en/residents/recreation-and-parks/recreation-facilities |
| Volunteer Coordinator | Kathy Magee, Coordinator of Volunteers; Phone: 613-580-2424 ext 20029 |
| Primary Executive | Dan Chenier, General Manager; Phone: 613-580-2424 ext 24295 |
| Other Details | |
| Established | New City of Ottawa: 2000 * Program: 2001 |
| Funding | City / Town |
| Elections | The City Council is elected. |
| Resources | Website, Client Service Centres, Recreation and Culture Facilities |
| Accreditation | No |
Agency Overview
About This Agency
An agency in the 211 Eastern Region service area.
63 Agency Locations
[Show Listings]
Bob MacQuarrie Recreation Complex Orléans
1490 Youville Dr
Orleans, ON K1C 2X8
1490 Youville Dr
Orleans, ON K1C 2X8
Ottawa, ON
Richelieu-Vanier Community Centre
300 des Pères-Blancs Ave, 3rd Flr
Vanier, ON K1L 7L5
View Google Map
300 des Pères-Blancs Ave, 3rd Flr
Vanier, ON K1L 7L5
View Google Map
108 Agency Services
[Show Listings]
Information line * provides information about accessing emergency services * municipal government resource information In My Neighbourhood: Offers a quick way for residents to locate schools, librarie ...
Fulfill the duties of a Municipal Accessibility Advisory Committee as outlined in the Accessibility for Ontarians with Disabilities Act, 2005 * provide advice to Council on programs, policies and serv ... [More]
Therapeutic recreation and life skills day program * partnership between the City of Ottawa, the Ministry of Health and the Local Integrated Health Network (LHIN)
Therapeutic recreation and life skills day program * in partnership between the City of Ottawa, the Ministry of Health and the Local Integrated Health Network (LHIN)
Provides a bilingual forum and focus for Ottawa's performing, visual, literary and media arts through professional programing, facilities and services. Houses three galleries, a theatre, a studio, reh ... [More]
The City upholds several by-laws to protect health, safety and peace. The By-law and Regulatory Services Branch handles many of these by-laws: animal care and control * care of streets * minimum tempe ... [More]
Licenses are required for the following: business licenses, dog and cat registration, marriage licenses, burial permit, event and lottery licensing.
Municipally-owned and operated facility which provides dog and cat sterilization services.
Adult Day Program integrated into a long-term care home * owned and operated by the City of Ottawa * assistance with toileting * transferring * medication reminder * meal * transportation Adapted dail ... [More]
Long-term care home * therapeutic and recreational activities * adult day program * owned and operated by the City of Ottawa
Preserves and makes accessible historical corporate records from the amalgamated City of Ottawa and its predecessor municipalities, as well as private-sector records that enhance our understanding of ... [More]
City office responsible for processing claims from people that believe the City should compensate them for an injury or damage they have experienced that they believe is the City’s fault * typical cla ... [More]
Accept payments for a variety of City products and services such as: tax * parking tickets * water bills * permit and license renewals * marriage licenses * birth and death registration * municipal pa ... [More]
Delivers and funds programs and human services to Ottawa residents in need of child care * financial assistance * employment * housing services * long-term care Child Care: Parents and child care prof ... [More]
City of Ottawa Child Care Registry and Waitlist (Subsidy) * helps parents find licensed child care for centre-based and home-based child care in Ottawa * full fee and subsidy available Parents must lo ... [More]
Delivers and funds programs and human services to Ottawa residents in need of emergency shelter, subsidized housing, Ontario Renovates program, residential service homes (domiciliary hostels), homeles ... [More]
Long-term care home * therapeutic and recreational activities Owned and operated by the City of Ottawa
Long-term care home * wide range of therapeutic and recreational activities Adult day program: Daily Activities * Music * Socialization Opportunities * Sessions to Stimulate and Maintain Functioning ... [More]
Long term care home * capacity of 211 beds Five interim long term care beds * two separate residences, the Houses and the Bungalows, connected by an underground service link * owned and operated by th ... [More]
Web page containing a list of elected representatives for the City of Ottawa and their contact information
Paramedics and EMT's operating in expanded role to provide routine healthcare services, including: * In-house assessment and treatment of flu-like symptoms * Intensive care coordination in partnership ... [More]
Service personnel are highly trained to respond to a wide variety of emergency and non-emergency incidents including fires, rescues and medical and hazardous-material emergencies * responsible for fir ... [More]
Paramedics deliver medical treatment for life-threatening medical emergencies including heart attacks, strokes, respiratory and traumatic injuries * a list of locations for the Paramedic Public Access ... [More]
Helps Ottawa residents who cannot afford to pay for items or services needed to maintain their housing and for health items that are not available through other programs May help to pay for/provide: * ... [More]
Confidential and anonymous way to report suspected cases of fraud, waste, and other inapropriate activities Activities that should be reported include, but are not limited to: * forgery * misappropria ... [More]
Residents can dispose of their Household Hazardous Waste at any of the one-day Household Hazardous Waste Depots. Call or visit the website for time, date and location. Products accepted: Waste such as ... [More]
The facility is open to Ottawa residents and businesses for disposal of solid waste material * home to the residential leaf and yard waste composting facility * accepts used tires, metal, paper/cardbo ... [More]
Web-based map of Ottawa * search by address, intersection, street segment or facility Layers of map include: zoning, property parcels, streets, road information, cycling, transit services, parks, city ... [More]
Helps low-income and social assistance Ontario Works (OW) and Ontario Disability Support Program (ODSP) recipients who have a medical need and no supports in the community with light housekeeping: flo ... [More]
Team of specialized officers available to meet on a confidential and informal basis with individuals, families or frontline workers on potential cases or for information sharing
Provides care for children in a group setting * 10 different locations in Ottawa * details can be found on the website
Comprehensive employment and job search services * assessment of skills, interests and experience * job search strategies, including resume preparation * information about careers and occupations, loc ... [More]
The Ontario Renovates Program administered by the City’s Housing Services Branch, provides limited funding to low income seniors who own their home and to people with disabilities for essential home r ... [More]
Provides financial and employment assistance to people in temporary financial need. Ontario Works can help pay for basic needs such as food, housing costs, certain furniture (beds (one every five year ... [More]
Individuals who receive Ontario Works or Social Housing benefits and who have been overpaid will receive a letter from the City. This letter represents the amount that the recipient was overpaid and n ... [More]
Provides bilingual assistance for Ontario Works clients who are involved in an activity approved by their Case Coordinator (i.e. school, training, community placement, job search or employment). * Sta ... [More]
Information on elder abuse * raises awareness about crime prevention issues specific to seniors
Services that catalogs and tracks every piece of property that comes into the custody of Ottawa Police Officers * coordinates the release of property that has been found, abandoned or taken as evidenc ... [More]
Section focuses on investigating fraud matters and trends that can be linked, tracked and documented * focuses on fraud crime reduction through strategies such as targeting organized crime groups, edu ... [More]
Facilitates communication and increases understanding between the Ottawa Police Service and the gay, lesbian, bisexual and trans-identified communities * increases the overall feelings of safety of th ... [More]
Registry providing police with 24-hour access to a registered subscriber's photo, identity, past wandering history and other vital emergency information * assists officers dealing with individuals liv ... [More]
Unit responsible to investigate and locate persons reported as missing to ensure their safety and well being
Community safety initiative aiming to connect individuals at acute risk of harm to the services that make the most sense * physically brings community agencies together to discuss situations of extrem ... [More]
Community police centres * investigates partner assaults and domestic conflict * investigates custody and access orders, as well as parental abductions * conducts criminal harassment investigations re ... [More]
Section that investigates and facilitates complaints directed to the Ottawa Police Service, including damage or loss of property due to police actions
Investigates sexual assault and incidents of child abuse and neglect * collaborates with other social service agencies to provide education and awareness programs
On-site early intervention and crisis intervention * needs assessment * safety planning * referrals to community services * enhanced support for vulnerable victims * assistance with applications to VQ ... [More]
Police station and collision reporting centre * individuals can make a police report at this location Text to 9-1-1 service available for individuals who are hearing or speech impaired * cell phone ne ... [More]
Police station * accepts and processes police records check requests * copies of a police occurence report available * individuals can submit an Alarm Payment at this location Text to 9-1-1 service av ... [More]
Police station and collision reporting centre * individuals can make a police report at this location Text to 9-1-1 service available for individuals who are hearing or speech impaired * cell phone ne ... [More]
Partner Assault Unit * Victim Crisis Unit * Sexual Assault and Child Abuse Unit * Criminal Investigations Directorate * Executive Directorate* Cellblock * Collision Reporting Centre Text to 9-1-1 serv ... [More]
Health agency that addresses public health issues and promotes healthy living * population health assessment * health protection * disease prevention and control * health promotion Ottawa Public Healt ... [More]
Fall prevention group exercise program for beginners * offered twice a week for 10 weeks Instruction by a certified fitness instructor to increase muscle strength, balance and coordination
Regular and emergency dental care * limited emergency dental care and denture benefits may be available to adults and seniors with low income Ottawa Public Health Dental Clinics: * 2525 St Laurent Blv ... [More]
Community Health and Resource Centers (CHRCs) in Ottawa offer dental services such as dental screenings, fluoride varnish applications and dental health information, denture cleaning (at some location ... [More]
Website targeting youth who are sexually active and at risk of contracting Chlamydia and Gonorrhea * information on both prevention and treatment of these sexually transmitted and blood borne infectio ... [More]
Service provides access to harm reduction supplies for safer drug use such as needles and sterile water * access to supervised consumption services (SCS) Wide range of health services * anonymous HIV ... [More]
Provides services that improve and promote the health, development and quality of life for children, youth, adults, older adults and their families as well as reduce preventable chronic diseases and i ... [More]
Home-visiting program offered to expectant mothers, and families with children from birth to their transition to school, who need more support. Visits are provided by public health nurses, a social wo ... [More]
Dental program that provides free preventive, routine, and emergency dental services for children and youth from low-income families. The program includes regular visits to a licensed dental provider ... [More]
Information on seasonal influenza (the flu) and tips on how to avoid it * a list and an interactive map of Ottawa clinics offering the flu shot is available on the website Healthcare providers can acc ... [More]
Naloxone take-home kits are available to reverse the effects of an overdose from opioids
Website containing parenting information and resources for Ottawa families * includes topics such as pregnancy, breastfeeding, babies and toddlers', children and youth * Facebook page updated by a Reg ... [More]
Drop-ins * public health nurses provide information and support about breastfeeding, parenting, growth and development, healthy eating and being active
Prenatal classes * municipally run program * located at Ottawa Public Libraries, including Ruth E. Dickinson (Barrhaven), Nepean/Centrepointe, Alta Vista, Cumberland, North Gloucester, Beaverbrook and ... [More]
Sexual health clinic * information on sexually transmitted and blood borne infections (STBBIs) and contraception * free testing and treatment for STBBIs * confidential or anonymous HIV testing * emerg ... [More]
Sexual health centre * information on sexually transmitted infections (STIs) and contraception * free testing and treatment for STIs * confidential or anonymous HIV testing * emergency contraception ( ... [More]
Sexual Health Centre * information on sexually transmitted and blood borne infections (STBBIs) and contraception * free testing and treatment for STBBIs * confidential or anonymous HIV testing * emerg ... [More]
Sexual Health Centre * information on STBBIs (sexually transmitted and blood borne infections) and contraception * free testing and treatment for STBBIs * confidential or anonymous HIV testing * emerg ... [More]
Network of 33 public libraries in the city of Ottawa Lending services for a variety of resources * lending services between libraries * online catalogue * homebound services * downloads of virtual or ... [More]
Information, programs, services and referrals to community and settlement services
Municipally operated community recreation centre offering programs for all ages * media rooms * rental space for community groups available * list of drop-in activities available online * euchre
Municipally operated community recreation centre offering programs for all ages, as well as specialty programs for people with disabilities * rental space for community groups is available * public co ... [More]
Minor Capital Program: initiative to implement minor capital improvement to parks and recreation facilities on a cost-sharing basis * can be applied to a variety of capital projects that result in th ... [More]
The City rents plots for summer gardening. The City supplies water, cuts grass and removes garbage. Standard plot is approximately 25 feet by 75 feet.
Program offers an opportunity for youth to become involved in the operation of their neighbourhood wading pool
Wide selection of recreation, aquatic and fitness programs. * Aquatic Centre: wave pool, kiddie pool, spray fountains, whirlpool, two levels of jets above seat level and eight jets below, water slide, ... [More]
Community centre * 18-metre warm water pool, regular aquatic programming and specialized programs for individuals with special needs * fully accessible weight room * access to an adjacent school gym * ... [More]
Wave pool * one of three wave pools located in the City of Ottawa * leisure and wave swims * beach area * kid's slide * kiddy cove area with spray toys * whirlpool which can accommodate 30 adults * 25 ... [More]
Area for athletic training and sporting events * track and field and sports field complex includes a polyurethane running track and a three lighted natural grass sports fields suitable for soccer, rug ... [More]
Activities and special events: music and heritage craft activities * demonstrations ranging from blacksmithing, quilting, pottery, bread baking and other pioneer craftsmanship * musical performances, ... [More]
Ottawa landmark * architecturally unique house, built 1827-1829 * discover the story of one of Ottawa's founding families * family heirlooms and household furnishings are among the many artifacts that ... [More]
Public skating at outdoor and indoor rinks * rental of rinks available in all City of Ottawa arenas * skating classes for children, teens, adults and seniors
Centre for seniors * provides many social and recreational programs for senior adults * instructional courses, fitness classes, bridge, table tennis, drop-in billiards, board games, special events
Recreation centre for seniors Facilities : dance studio * artist studio * weight room * gymnasium * amphitheatre * senior's lounge * library * computer lab * classrooms Topics of workshops and courses ... [More]
Facility for older adults * recreational, educational and healthy lifestyle programs * facility includes an ice surface, Beaverbrook Library and the Kanata Civic Art Gallery * computers * meeting spac ... [More]
Drop-in centre that offers social and recreational programs
Summer day camps. Programs are offered in the language in which they are advertised. For information on day camps, refer to the City of Ottawa's Summer Day Camps 2018 Recreation eGuide * for day camps ... [More]
Provincial offences office Services include: * parking ticket or other Provincial Offences Act (POA) ticket payment * First Attendance Facility for parking tickets only * submit a Notice of Intention ... [More]
Provincial offences office Services include: * parking ticket or other Provincial Offences Act (POA) ticket payment * First Attendance Facility for POA or parking tickets * submit a Notice of Intentio ... [More]
Provincial offences office Services include: * parking ticket or other Provincial Offences Act (POA) ticket payment * First Attendance Facility for parking tickets only * submit a Notice of Intention ... [More]
Recreational facility * room rentals * babysitting and home alone educational courses * playgroup * summer camps * soccer and basketball programs
Provides programs and resources for sports opportunities, league sports, and skill development sessions for women. * Sports include volleyball, softball, beach volleyball, basketball, ball hockey, bad ... [More]
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Recreation, Cultural and Facility Services
Planning and development of recreation programs and partnerships * cultural programs which enables the physical, emotional and social well-being of members of the community * aquatics * fitness and we ... [More]
Recreational, educational, and fitness courses * room rentals
This multipurpose facility provides users with a wide selection of recreation, aquatic and fitness programs. The facility offers the following: * Aquatic Centre: 25 metre six lane pool, therapeutic po ... [More]
Support for the creation, production and presentation of the arts by local professional artists and not-for-profit cultural organizations, as well as numerous festivals, fairs and heritage activities ... [More]
Provides assessment and referral to appropriate programs, to determine the level of support needed * Portfolio Coordinators, Inclusive Recreation provide Leisure Counselling that connects clients to r ... [More]
Day camps, integration services and Therapeutic Recreation programs directly to children and youth, adults with special needs. More detailed information and program listings are available in the Guide ... [More]
Recreation centre for older adults Activities: card games * shuffleboard * carpet bowling * curling * five pin bowling * choir * crafts * travel club * tap and line dancing * Tai Chi * chair exercise ... [More]
Owns and operates many facilities for use by its citizens The various facilities are listed in two locations: * Website: name, address, telephone number and type of facility * The blue pages of the te ... [More]
City facility * located on 62 acres of picturesque parkland * 300-person capacity banquet hall, liquor-licensable patios, and small meeting rooms * three meeting rooms * one banquet hall * two patios ... [More]
Specialized support in mainstream summer camp * children with special needs are integrated into camp at 1:1 staff to child ratio * normalizes the experience for special needs campers
Private or non-profit residences that provide long term housing to vulnerable adults * Residents are typically living with a psychiatric, developmental or physical illness and or disability. * The Cit ... [More]
The following Property Tax Mitigation Programs are available for ratepayers who meet specific criteria: Full Property Tax Deferral Program Deferral of full year's property tax total * deferred amounts ... [More]
Online portal to report, request, pay, or register for services at the city Categories include: * By-laws: parking-related issues, animals, noise complaints, graffiti, abandoned shopping carts, tobacc ... [More]
Online event listing service featuring arts and cultural events * theatre * music * visual arts * dance * fairs, festivals and celebrations * museum, heritage and traditions * circus, comedy and varie ... [More]
Shared-ride, book-in-advance, door-to-door public transit service * available for casual as well as regular (ongoing for at least one month) bookings * customers are helped in and out of vehicles and ... [More]
Locations for this Service
1 Location(s) for this Service
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