Address, Telephone, E-mail, Website
Office Phone 613-591-3686
TDD Phone 613-591-0484
Fax 613-591-2501
Located In Community Ottawa (City of)
Address 2 MacNeil Crt
Ottawa, ON K2L 4H7
Google Map
Intersection Castlefrank Rd and Hazeldean Rd
Accessibility Fully Accessible
Bus Route Notes OC Transpo OC Travel Planner or OC Bus Schedules
Parking Free parking
Description and Services
Description (Service) Community and Social Services 
Services for Children, Youth and Families 
* Ontario Early Years Centre 
* Bullying Prevention Program 
* The ZONE drop-in for youth 
* LGBTQ+ Youth Drop-In 
* Child and youth community development 
Community Support Programs for Seniors and Adults with Physical Disabilities 
* Adult Day Program 
* Diners' Club 
* Home Help and Home Maintenance Program 
* Telephone Reassurance Program 
* Meals on Wheels/Frozen meals 
* Respite care 
* Friendly visiting 
* Transportation to medical and non-medical appointments 
* Footcare clinics 
Violence Against Women Program 
* Individual and group counselling for abused women and their children 
* Peer Support Program (volunteers supporting abused women) 
* Child Witness Program 
* Transitional Housing Support Program 
* Chrysalis House, a shelter for abused women (24-hour crisis line 613-591-5901) 
Counselling Services 
* Short-term counselling 
* Crisis counselling 
* Information and referral services 
* Confidential counselling and referral services to the LGBTQ+ community 
Additional and/or Seconded Services 
* Aphasia Centre of Ottawa 
* Addictions and Problem Gambling Services of Ottawa 
* Amethyst Women's Addiction Centre 
* Family Services à la famille Ottawa 
* Ottawa Children's Treatment Centre 
* Healthy Babies, Healthy Children 
* Healthy Sexuality Clinic 
* Chinese Community Services 
* Infant Hearing Clinic (CHEO) 
* ESL (English as a Second Language) classes 
* First Words 
* Diabetes Education Program 
* Primary Care Outreach to Seniors Program 
* Community development (Child, Youth, Adult, and Rural) 
* Public access to computers
Hours Mon-Fri 8:30 am-4:30 pm * evenings by appointment
Dates Year-round
Areas Served Goulbourn ; Kanata ; Nepean ; Ottawa (City of) ; West Carleton
Eligibility Residents of Kanata, Goulbourn, West Carleton (and Nepean for Community Support Programs) * Ontario Early Years Centre birth-6 years
Application To find the centre serving your area, visit this link:
Languages English ; French
Fees Service - Fees may apply to some Community Support Services ; None
Service Categories Abuse/Violence Related Support Groups ~ Children of Abused Women/Men ; Adolescent/Youth Counselling ; Adult Day Programs ~ Alzheimer's Disease ; Adult Day Programs ~ Dementia ; Bullying Prevention ; Child Guidance ~ Children of Abused Women/Men ; Conflict Resolution Training ~ Children ; Congregate Meals/Nutrition Sites ; Family Counselling ; Family Support Centres/Outreach ; General Counselling Services ; General Counselling Services ~ Abused Women ; General Counselling Services ~ Gay/Lesbian/Bisexual/Transgender Individuals ; Home Maintenance and Minor Repair Services ; Home Management Instruction ~ Disability Benefit Recipients ; Home Management Instruction ~ Social Assistance Recipients ; Homemaker Assistance ; In Home Meal Preparation ; In Person Crisis Intervention ; Medical Appointments Transportation ; Neighbourhood Multipurpose Centres ; Nongovernmental Agency Departments ; Parenting Skills Classes ; Public Internet Access Sites ; Self Esteem Workshops ~ Children ; Senior Ride Programs ; Separation/Divorce Support Groups ~ Children of Divorced Parents ; Sexual Orientation Counselling ; Social Skills Training ~ Children ; Spouse/Intimate Partner Abuse Counselling ; Yard Maintenance ; Youth Enrichment Programs
Waiting List Yes, for the Adult Day Program and children's programs * none for the other programs
Contact Information
Primary Executive Cathy Jordan, Executive Director; Email: