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Alternate Name Crisis line ; CV19 ; DCOR ; Distress line ; HT1 ; HT2 ; OCR
Location & Accessibility
Located In Community Ottawa (City of)
Address & Map
Ottawa, ON
View Google Map
Mailing Address PO Box 3457 
Stn C 
Ottawa, ON K1Y 4J6
Physical Access Not Applicable
Description and Services
Description (Service) COVID-19 (24 April 2020) Business as usual at 613-238-3311. The phone lines will never close but you may experience a bit of delay due to the increased volume.

This information is regularly updated on their Facebook page.

Distress line * confidential telephone listening and crisis intervention service Educational services are available to schools and community groups on a variety of topics including suicide prevention and crisis intervention
Hours COVID-19 -- Mon-Sun 24 hours
Areas Served Ottawa (City of) ; Québec - Western
Eligibility Anyone who is in distress, depressed, or considering suicide.
Application Call, e-mail or visit website for more information
Languages English ; French
Fees Service - A sliding fee scale applies for educational programs ; None - distress line
Service Categories General Crisis Intervention Hotlines ; Mental Health Crisis Lines ; Suicide Prevention Hotlines ; Suicide Prevention Programs ; Talklines/Warmlines
Contact Information
Office Phone Administration 613-238-1089
Crisis Phone 613-238-3311
Fax 613-722-5217
Social Media Blogger Facebook Twitter
Primary Contact Judy Grunwald, Director of Corporate Services; Phone: 613-238-1089 ext 223; Email:
Volunteer Coordinator Chantal Ladouceur, Volunteer Coordinator; Phone: 613-238-1089 ext 227; Email:
Primary Executive Charles Laframboise, Executive Director; Phone: 613-238-1089 ext 224; Email:
Alternate Executive Mike Neil, President
Other Details
Established 1969
Funding City / Town ; Fundraising - Special events ; Donations - Charitable Registration Number: 108079815 RR0001 ; United Way ; Fees - Training
Elections The Board of Directors is elected.
Print Material Pamphlets
Resources Website
Accreditation Yes, by the Ontario Association of Distress Centres

Agency Overview

Services at this Location

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