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The Royal

Site: Ottawa - 2121 Carling Ave

Service: Royal Ottawa Mental Health Centre - Community Mental Health Program

Alternate Name CV19 ; OCR ; Royal Ottawa Health Care Group
Former Name Mobile Outreach Team For The Homeless ; Royal Ottawa Hospital (2007)
Location & Accessibility
Located In Community Ottawa
Address & Map
2121 Carling Ave
Ottawa, ON K2A 1H2
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Intersection Carling Ave and Woodroffe Ave
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Not Accessible
Parking Free parking
Description and Services
Description (Service) COVID-19 (1 May 2020) The Royal has suspended all day programs and outreach services until further notice. Their focus is on limiting group gatherings. One-on-one care will continue. Outpatient appointment schedules may be adjusted to limit over-crowding in waiting rooms. Clients who are affected by any schedule changes or cancellations will be contacted. If you do not hear from us, then please attend your appointment/activity as usual.

Visit their website for additional information.

Fulfills research, education and advocacy roles around severe and persistent mental illness and homelessness Multidisciplinary on-site mental health screening * assessment and intervention * including crisis intervention for the clients of partner agencies * ongoing education and support to the staff of partner agencies * linkage of clients of partner agencies to appropriate mental health * health, and addictions services * hospital based emergency and acute care services
Hours COVID-19 -- Mon-Fri 8 am-4 pm
Areas Served Ottawa (City of) ; Renfrew County
Eligibility Ages: 16 year(s) and up 
Adults 16 years and older who are homeless or at risk of homelessness * have a severe and persistent mental illness including a concurrent disorder of addictions and mental illness * use the services of partner agencies including emergency shelters, rooming houses, residential care facilities, drop-in centres, and community health centres * are not supported by another mental health service
Application Referral from partner agencies: Canadian Mental Health Association * Centre 454 * Causeway Work Centre * Centre 507 * Ottawa Community Housing * Community Health Centres * Cornerstone * Daybreak * Ottawa Withdrawal Management Centre * Oasis * Options Bytown * Ottawa Salus Corporation * City of Ottawa's Department of Public Health * Renfrew County Community Mental Health Services * Domiciliary Hostels and Long-term care homes * Privately operated Rooming homes * Salvation army (including Anchorage) * Shepherds of Good Hope * St. Luke's Lunch Club * Inner City Health * The Mission * The Well * YMCA * Youth Services bureau (including the young women's emergency shelter and the Drop-in centres) * Operation Go Home * Chrysalis House * John Howard Society
Languages English ; French
Fees Service - Covered by the Ontario Health Card
Service Categories In Person Crisis Intervention ~ Chronic/Severe Mental Illness ; In Person Crisis Intervention ~ Concurrent Disorder ; Mental Health Evaluation ; Psychiatric Mobile Response Teams
Contact Information
Office Phone 613-722-6521 ext 7010
After Hours Phone 613-722-6914
Fax 613-233-8664
Social Media Facebook Instagram Twitter YouTube
Primary Contact Dr Susan Farrell, Clinical Director, Community Mental Health Program
Alternate Contact Robin Pow, Director of Patient Services
Primary Executive Joanne Bezzubetz, President and Chief Executive Officer; Phone: 613-722-6521 ext 6389
Other Details
Established 1961
Funding Provincial - Ministry of Health and Long-Term Care * Local Health Integration Network ; Donations - Charitable Registration Number: 119129179 RR0001
Elections The board of trustees is appointed.
Resources Website
Accreditation Yes, by Accreditation Canada

Agency Overview

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