Pinecrest-Queensway Community Health Centre
Site: Ottawa - Richmond Rd
Service: Pinecrest-Queensway Assertive Community Treatment Team
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Print Version (New Window)| Record #: OCR0962 | Last Full Update: 10 Mar 2020 |
| Names | |
|---|---|
| Alternate Name | ACTT ; CV19 ; OCR ; Step Down |
| Former Name | Queensway Carleton Hospital ACTT |
| Location & Accessibility | |
| Located In Community | Ottawa |
| Address & Map | |
| Intersection | Richmond Rd and Carling Ave |
| Bus Route Notes | OC Transpo OC Travel Planner or Route Timetable |
| Physical Access | Fully Accessible |
| Parking | Free parking |
| Description and Services | |
| Description (Service) | COVID-19 (24 Mar 2020): Due to COVID19, PQCHC is closed for all but essential services until further notice. The ACTT is still available by phone at 613-820-4922 ext 3369. Assertive Community Treatment Team (ACTT): Voluntary program with a trans-disciplinary team which may include a psychiatrist, nurses, social workers, mental health workers, vocational rehabilitation worker, recreation therapist, occupational therapist, an addictions worker, and a peer support worker. Provides a wide range of comprehensive community-based services to clients on a year-round basis. Client-centered approach, includes family and significant other involvement with client consent, multidisciplinary treatment team, illness treatment and improved quality of life goals. Step Down Program: Designed for clients of the ACTT program who still require follow-up and support but not in as an intensive manner as provided by the ACTT. |
| Hours | Service Mon-Sun 24 hours * Administration Mon-Fri 8:30 am-4:30 pm * ACTT Program Sat-Sun 10 am-6 pm |
| Areas Served | Lanark ; Ottawa (City of) |
| Eligibility | Ages: 16 year(s) - 75 year(s) Persons between the ages of 16 and 75 with persistent or chronic mental illness. This service is intended for those with the highest intensity of need due to complex, long-term, serious psychiatric issues. Eligibility for receiving ACTT service will be determined by a consultation with the client, ACTT staff, and a central intake committee. Individuals who think they might be eligible for service, or are interested in obtaining it, are encouraged to discuss it with their current service providers. |
| Application | Referrals from physicians, community agencies, or individuals; Referral to the Pinecrest-Queensway Assertive Community Treatment Team is through the Central Intake Officer at 613-722-6521 ext 7325. To find which Community Health and Resource Centre serves a specific area, click here. |
| Languages | English |
| Fees | None |
| Service Categories | Assertive Community Treatment ~ Chronic/Severe Mental Illness ; Outreach Programs ~ Chronic/Severe Mental Illness ; Psychiatric Case Management ~ Chronic/Severe Mental Illness ; Psychiatric Rehabilitation ~ Chronic/Severe Mental Illness |
| Waiting List | Yes |
| Contact Information | |
| Office Phone | 613-820-4922 ext 3369 |
| Fax | 613-820-3995 |
| Website | www.pqchc.com |
| Social Media |   |
| Primary Contact | Janice McFarlane, Director of Mental Health Services; Phone: 613-820-4922 ext 3511; Email: j.mcfarlane@pqchc.com |
| Alternate Contact | Carla Larose, Senior Administrative Assistant; Email: c.larose@pqchc.com |
| Primary Executive | Christopher McIntosh, Executive Director; Phone: 613-820-4922 ext 3375; Email: c.mcintosh@pqchc.com |
| Other Details | |
| Established | 1979; Program: 2000 |
| Funding | Provincial - Ministry of Health * Ministry of Long-Term Care * Local Health Integration Network ; Donations - Charitable Registration Number: 130572407 RR0001 |
| Elections | The Board of Directors is elected. |
| Print Material | Brochure |
| Resources | Website |
| Accreditation | Yes, by Community Organizational Health Inc. * Member of the Association of Ontario Health Centres |