Alternate Name alcohol ; animal bites ; breastfeeing ; cannabis ; car seat safety ; communicable disease ; Cooling Centres ; Ebola ; Extreme heat ; growing healthy ; H1N1 ; H3N2 ; immunization ; IPAC ; nutrition ; Ottawa Public Health ; Ottawa. City Operations ; Outbreak ; parenting ; vaccination ; vaccine food safety
Public Comments One case of measles has been confirmed in Ottawa (4 April 2019). View the press release for details.
Location & Accessibility
Located In Community Ottawa
Address & Map
Mary Pitts Building
100 Constellation Dr, 7th Flr W
Ottawa, ON K2G 6J8
View Google Map
Intersection Centrepointe Dr and Baseline Rd
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free visitor parking
Description and Services
Description (Service) Health agency that addresses public health issues and promotes healthy living 
* population health assessment 
* health protection 
* disease prevention and control 
* health promotion 
Ottawa Public Health Information Line (OPHIL): Confidential information and health counselling line available to the public * public health nurses and public health inspectors available to answer questions about health concerns, Ottawa Public Health services and community resources 
Beat the Heat: In case of extreme heat events, click here to access information such as city facilities with public access and air-conditioning (cooling centres), suggestions on staying cool and more.
Hours Mon-Fri 9 am-4 pm
Areas Served Ottawa
Eligibility Population at large as well as in specific vulnerable sub-populations such as newcomers, the homeless, young single parents, low-income families and seniors
Application Call to apply * live chat option available on the website
Languages English ; French ; Arabic - printed resources ; Chinese - printed resources ; Chinese (Cantonese) ; Chinese (Mandarin) ; Dutch ; Farsi ; German ; Hindi ; Italian ; Portuguese ; Punjabi ; Russian ; Somali - printed resources ; Spanish - printed resources ; Tamil ; Ukrainian ; Urdu ; Vietnamese - printed resources ; Interpretive Services - in 170 languages. Available upon request
Fees None
Service Categories County Government Departments/Offices ~ Public Health Issues ; Extreme Heat Cooling Programs ; Immunizations ; Medical Information Services ~ Public Health Issues
Contact Information
Office Phone 613-580-6744
Toll Free Phone 1-866-426-8885
After Hours Phone 3-1-1 ; 613-580-2400
TTY Phone 613-580-9656
Fax 613-580-9641
Social Media Facebook Tumblr Twitter
Primary Contact Bahy Njaim Meyer, Supervisor, Public Health Information Centre; Phone: 613-580-6744 ext 23771
Volunteer Coordinator Lola Dubé-Quibell, Coordinator of Volunteers; Phone: 613-580-2424 ext 23724
Primary Executive Vera Etches, Medical Officer of Health; Phone: 613-580-6744 ext 23681
Other Details
Established New City of Ottawa: 2000
Funding City / Town - City of Ottawa ; Provincial - Ministry of Health and Long Term Care * Ministry of Health Promotion * Ministry of Child and Youth Services
Elections Board of Health is elected.
Print Material Brochures * pamphlets * information kits * multiple printed resources are available on various health topics
Resources Website
Accreditation Yes, by the Ontario Council on Community Health Accreditation * Operates under the Health Protection and Promotion Act

Agency Overview

Services at this Location

Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.