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Eastern Ottawa Resource Centre

Site: Orléans

Service: Community Support Program

Alternate Name CV19 ; EORC - CREO ; OCR
Former Name Gloucester Centre for Community Resources
Location & Accessibility
Located In Community Orleans
Address & Map
Sir Wilfrid Laurier High School
1515 Tenth Line Rd
Orleans, ON K1E 3E8
View Google Map
Intersection Tenth Line Rd and Amiens St
Mailing Address Gloucester Centre 
1980 Ogilvie Rd, Suite 215 
Gloucester, ON K1J 9L3
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) COVID-19 (17 Apr 2020): Due to COVID19, organisation is operating over the telephone as much as possible. Referrals to emergency services (including fleeing violence, homelessness, needing food or transportation vouchers), crisis intervention, frozen meals and transportation for seniors remain available, but clients are asked to call the centre before showing up in person.

This information is regularly updated on their Facebook page.

Community-based, non-profit organization that offers a wide range of social and community services to older adults, seniors and adults with physical disabilities.

* Home Help / Home Maintenance: Access to safe, reliable workers for housecleaning and maintenance. Ensure that you live in a clean, safe and well maintained home environment.
* Crisis Intervention and Support: Intervention and support in critical situations until stabilized and a follow-up plan is in place
* Respite Care: Care for a loved one to provide caregivers / care partners a period of rest or relief
* Caregiver/Care Partner Support: Individual and/or group support, education, counselling and referrals offered at no cost to caregivers
* Fun & Fitness / Wellness: Fitness and wellness programs include exercise, fall prevention and light yoga stretch
* Foot Care: Services are provided by a Registered Practical Nurse (RPN) and include an assessment, thorough cleaning, nail trimming, filing and additional services and/or advanced foot care based on assessment
* Friendly Visiting: Companionship and support of a Friendly Visitor. Share activities, interests, or stories with a specially matched volunteer
* Meals On Wheels: Home delivery of diverse, nutritious and balanced hot and frozen meals
* Transportation: Transportation to essential services. Priority is given to requests for transportation for medical appointments
* Telephone Assurance: Provides an ongoing link to volunteers for daily or weekly, security checks (Monday to Friday)
* Snow Go/Assist: Access to reliable snow removal contractors * subsidies are available to qualifying participants upon assessments
* Going Home: Home support services for 10 days to support the rehabilitation of a person returning from hospital
* Adult Day Program: Therapeutic, social and recreational programming in a group setting for frail, isolated or cognitively impaired older adults and respite time for their caregivers/care partners
* Grocery Bus: Transportation, delivery and accompaniment to and from the local grocery store

Other Services: Works collaboratively with other organizations and government programs to provide access to a range of services supporting older adults
Hours COVID-19 -- COVID-19 -- Irregular, call for details.
Areas Served Cumberland ; Gloucester ; Navan ; Orleans ; Ottawa
Boundaries Blackburn Hamlet, Beacon Hill, Carlsbad Springs, Gloucester, Gloucester South, Orleans, Cumberland, Navan, Vars, and Sarsfield.
Eligibility Older adults, seniors and adults with physical disabilities and people in convalescence who live in the area served
Application Call for more information or to apply * Day Program: referred by the Local Health Integration Network (LHIN)

To find which Community Health and Resource Centre serves a specific area, click here.
Languages English ; French ; Interpretive Services
Fees Service - Some services have fees associated to them. ; Fee assistance available for eligible low-income individuals.
Service Categories Caregiver Consultation and Support ; Geriatric Counselling ; Home/Community Care Financing Programs ~ Older Adults ; Home/Community Care Financing Programs ~ People With Disabilities ; Local Bus Services ; Senior Meals
Contact Information
Office Phone 613-741-6025
TTY Phone 613-741-3556
Fax 613-841-6735
Social Media Facebook Twitter
Primary Contact Community Support Worker; Phone: 613-741-6025 ext 300
Volunteer Coordinator Joanne Vermette, Volunteer Coordinator; Email:
Primary Executive Nathalie Lafrenière, Executive Director; Email:
Alternate Executive Chantal Vachon, Program Manager; Email:
Other Details
Established 1979
Funding City / Town ; Provincial - Champlain Local Health Integration Network * Ministry of Health and Long-Term Care * Ministry of Children, Community and Social Services * Ministry of Attorney General ; Grants ; Donations - Charitable Registration Number: 129602470 RR0001
Elections The Board of Directors is elected.
Print Material Pamphlets * Quarterly Newsletter
Resources Website
Accreditation No * Member of the Ontario Community Support Association and of the Ottawa Community Support Coalition.

Agency Overview

Services at this Location

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