Immigrant Women Services Ottawa

Description and Services
Description (Service) Services for culturally diverse women who are victims/survivors of violence.

Crisis Intervention and Counselling Service: Crisis intervention * short-and long-term counselling * information, referral and support services * support to victims of war and trauma * support and information on various options for pregnant women

Settlement Program (formerly Immigrant Settlement and Adaptation Program) -- orientation programs, language and skills training to help facilitate employment, and programs to welcome newcomers to the community * may provide needs and eligibility assessments, pre- and post-arrival information and referral, job search and employment counselling, assistance to establish social and professional networks to promote community engagement, and assistance to access a range of settlement services

* Employment Services: Includes a 3-day comprehensive job search workshop held monthly * On-site free child care is available during the workshops * computer training for immigrant women * one-on-one counselling * pre-employment sessions * referrals

* Outreach: Information presentation and workshops for newcomer immigrant women on parenting in a new culture, legal information, social assistance etc. * Works with service providers and community partners to reach isolated newcomer immigrants and refugee women.

Children Who Witness Violence Program: Support and information to children who witness violence in the home * individual counselling for children * family counselling * art club for children and mothers * Offered in partnership with Family Services à la famille Ottawa.

Support Groups: 12-week support group for women survivors of violence * Transportation, child care and language interpretation available.

Transitional and Housing Support Program for Abused Women

Language Interpretation Service: Free confidential interpretation service for agencies serving non-English-speaking women who are victims/survivors of violence * over 50 languages * available 24 hours a day, 7 days a week * To access this service, call the Language Interpretation service

Language Interpreter Training: For culturally diverse women and men who fulfill the requirements for training * For more information on this program, call the Language Interpretation service

Public Education, Training and Outreach: Information sessions on Ottawa's diverse community * anti-oppression training for service providers * public education sessions on domestic violence for newcomers
Hours Mon-Fri 9 am-5 pm * Language Interpretation Service Mon-Sun 24 hours
Dates Year-round
Areas Served Ottawa (City of)
Eligibility Immigrant women victims / survivors of violence * children who witness violence
Application Referrals by the police, hospitals, shelters, lawyers and organizations serving immigrants
Languages English ; French ; Akan ; Albanian ; Amharic ; Arabic ; Armenian ; Bengali ; Bosnian ; Burmese ; Chinese (Mandarin) ; Croatian ; Czech ; Danish ; Dari ; Dinka ; Farsi ; German ; Greek ; Gujarati ; Hebrew ; Hindi ; Hungarian ; Italian ; Japanese ; Khmer ; Korean ; Kurdish ; Lingala ; Macedonian ; Malay ; Nepali ; Nuer ; Oromo ; Pashto ; Polish ; Portuguese ; Punjabi ; Romanian ; Russian ; Serbian ; Shona ; Slovak ; Somali ; Spanish ; Swahili ; Swedish ; Tagalog ; Tamil ; Thai ; Turkish ; Ukrainian ; Urdu ; Vietnamese ; Yiddish ; Tirginya ; Singhalese ; Laotian ; Kirundi ; Kikongo ; Cantonese ; Creole ; Serbo-croatian
Fees None
Service Categories Abuse/Violence Related Support Groups ~ Immigrants (Canada) ~ Women ; Certificates/Forms Assistance ~ Immigrants (Canada) ~ Women ; Child Guidance ~ Children Witnessing Violence ; Cultural Awareness/Competencies Training ; Cultural Transition Counselling ; Domestic Violence Shelters ~ Immigrants (Canada) ; Immigrant/Refugee Employment Programs ~ Women ; In Person Crisis Intervention ; Interpretation/Translation ~ Immigrants (Canada) ~ Women ; Newcomer Settlement Services ; Newcomer Settlement Services ~ Women ; Outreach Programs ~ Immigrants (Canada) ~ Women ; Pro-Choice Pregnancy Counselling ~ Immigrants (Canada) ~ Women ; Pro-Life Pregnancy Counselling ~ Immigrants (Canada) ~ Women ; Specialized Information and Referral ~ Immigrants (Canada) ~ Women ; Specialized Information and Referral ~ Immigration Issues ; Spouse/Intimate Partner Abuse Counselling ~ Children of Abused Women/Men ; Subject Specific Public Awareness/Education ~ Cultural/Racial Issues
Contact Information
Office Phone Office 613-729-3145 * 24-hour Language Interpretation 613-729-1393
Toll Free Phone 24-hour Language Interpretation 1-866-859-8182
Fax 613-729-9308
Primary Executive Lucya Spencer, Executive Director
Alternate Name Immigrant Settlement and Adaptation Program ; IWSO
Former Name Immigrant & Visible Minority Women Against Abuse
Location & Accessibility
Located In Community Ottawa
Address & Map
Bruyère Centre for Immigrant/Centre Bruyère pour immigrants
219 Argyle Ave, Ste 400
Ottawa, ON K2P 2H4
View Google Map
Intersection O'Connor St and Catherine St
Accessibility Fully Accessible
Bus Route Notes OC Transpo OC Travel Planner or OC Bus Schedules
Parking Pay parking lot
Other Details
Established 1988
Funding Provincial ; Donations - Charitable Registration Number: 131976581 RR0001
Elections The Board of Directors is elected.
Resources Pamphlets * promotional kit * employment training manual * sensitivity training manual
Resources Website
Accreditation No

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