Ottawa Victim Services

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Record #: OCR0430 Last Full Update: 26 Nov 2014
Address, Telephone, E-mail, Website
Office Phone613-238-2762
After Hours PhoneAnswering machine
Located In CommunityOttawa
AddressCity Centre
250 City Centre Ave, Ste 600
Ottawa, ON K1R 6K7
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Google Map
IntersectionSomerset St W and Rochester St
AccessibilityFully Accessible
Bus Route NotesOC Transpo OC Travel Planner or OC Bus Schedules
ParkingFree parking
Description and Services
Description (Service)Provides emotional support, practical assistance, referrals and advocacy to individuals who have been victimized as a result of a crime or tragic circumstance, without judgment in order to lessen the impact of victimization. 
Victim Crisis and Referral Services (VCARS): short-term practical and emotional needs of individuals who have been victimized as a result of a crime or tragic circumstance, and their longer-term needs by referral to appropriate existing community agencies 
Supportlink: offers personalized safety planning, referrals for ongoing support and a 911 cell phone to qualified individuals * offered to high risk individuals who have been victimized by domestic violence, sexual assault and/or stalking 
Small list of the qualifications for a 911 cell phone: the individual does not already own a cell phone * the individual is not living with the accused * the individual is willing to have ongoing contact with the Supportlink Coordinator * all individuals qualify for safety planning, regardless of their ability to meet the criteria for a 911 cell phone 
Victim Quick Response Program (VQRP): provides timely financial assistance to eligible individuals who have been victimized by violent crime (homicide, attempted murder, serious physical assault, domestic violence, sexual assault, hate crime) and/or their family members
HoursMon-Fri 8:30 am-4 pm
Areas ServedOttawa (City of)
EligibilityAges: 16 year(s) and up 
Individuals 16 years of age and older
ApplicationReferral by police, Fire Department, community services or self-referral
LanguagesEnglish ; French ; Interpretive Services
Service CategoriesGeneral Crime Victim Assistance ; In Person Crisis Intervention ~ Crime Victims ; Spouse/Intimate Partner Abuse Prevention ; Victim's Rights Groups
Waiting ListNo
Contact Information
Primary ContactDanielle Gauthier, Program Coordinator, VCARS; Phone: 613-238-2762 ext 226; Email:
Primary ExecutiveSteve Sullivan, Executive Director; Phone: 613-238-2762 ext 222; Email: