Ottawa Victim Services
Service: Victim Crisis Assistance Ontario
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Print Version (New Window)| Record #: OCR0430 | Last Full Update: 23 May 2019 |
| Names | |
|---|---|
| Alternate Name | CV19 ; HT1 ; HT2 ; OCR ; Support Link ; SupportLink ; VCAO ; VCARS ; Victim Crisis Assistance and Referral Services ; Victim Quick Response Program Plus ; Victim Quick Response Program+ ; Victim Services ; VQRP Plus ; VQRP+ |
| Former Name | Services aux victimes d'Ottawa-Carleton (SAVOC) |
| Legal Name | Ottawa Victim Services-Services aux Victimes d'Ottawa |
| Location & Accessibility | |
| Located In Community | Ottawa |
| Address & Map | |
| Intersection | City Centre Ave and Albert St |
| Bus Route Notes | OC Transpo OC Travel Planner or Route Timetable |
| Physical Access | Fully Accessible |
| Parking | Free parking |
| Description and Services | |
| Description (Service) | COVID-19 (13 Apr 2020): In-person services have been suspended or are limited. All other services provided remotely. On-site early intervention and crisis intervention * needs assessment * safety planning * referrals to community services * enhanced support for vulnerable victims * assistance with applications to VQRP+ Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims Small list of the qualifications for a 911 cell phone: the individual does not already own a cell phone * the individual is not living with the accused * the individual is willing to have ongoing contact with the Supportlink Coordinator * all individuals qualify for safety planning, regardless of their ability to meet the criteria for a 911 cell phone |
| Hours | Mon-Fri 8:30 am-4 pm |
| Areas Served | Ottawa (City of) |
| Eligibility | Ages: 16 year(s) and up Victims of crime and tragic circumstances * VQRP+ -- victims, immediate family members, and witnesses in the direct aftermath of violent crimes |
| Application | Referral by police, emergency services, community agency or self referral |
| Languages | English ; French ; Interpretive Services |
| Fees | None |
| Service Categories | Case/Care Management ~ Crime Victims ; Crime Victim Compensation ; Crime Victim Compensation ~ Victims of Human Trafficking ; General Crime Victim Assistance ; In Person Crisis Intervention ~ Crime Victims ; Mobile Devices ~ Crime Victims ; Specialized Information and Referral ~ Crime Victims ; Spouse/Intimate Partner Abuse Prevention ; Victim's Rights Groups |
| Waiting List | No |
| Contact Information | |
| Office Phone | 613-238-2762 |
| Fax | 613-238-0735 |
| info@ovs-svo.com | |
| Website | www.ovs-svo.com |
| Social Media |   |
| Primary Contact | Melissa Heimerl, Executive Director; Phone: 613-238-2762 ext 222; Email: executivedirector@ovs-svo.com |
| Alternate Contact | Breanna Pizzuto, Program Coordinator, VCARS; Phone: 613-238-2762 ext 226; Email: vcars@ovs-svo.com |
| Other Details | |
| Established | 1998 |
| Funding | Provincial - Ministry of the Attorney General ; Donations - Charitable Registration Number: 884823428 RR0001 |
| Elections | The Board of Directors is elected. |
| Resources | Website |
| Accreditation | No |