Ottawa Victim Services

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Record #: OCR0430 Last Full Update: 26 Nov 2014
Address, Telephone, E-mail, Website
Office Phone613-238-2762
After Hours PhoneAnswering machine
Located In CommunityOttawa
AddressCity Centre
250 City Centre Ave, Ste 600
Ottawa, ON K1R 6K7
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Google Map
IntersectionSomerset St W and Rochester St
AccessibilityFully Accessible
Bus Route NotesOC Transpo OC Travel Planner or OC Bus Schedules
ParkingFree parking
Description and Services
Service/Program DescriptionProvides emotional support, practical assistance, referrals and advocacy to individuals who have been victimized as a result of a crime or tragic circumstance, without judgment in order to lessen the impact of victimization. 
Victim Crisis and Referral Services (VCARS): short-term practical and emotional needs of individuals who have been victimized as a result of a crime or tragic circumstance, and their longer-term needs by referral to appropriate existing community agencies 
Supportlink: offers personalized safety planning, referrals for ongoing support and a 911 cell phone to qualified individuals * offered to high risk individuals who have been victimized by domestic violence, sexual assault and/or stalking 
Small list of the qualifications for a 911 cell phone: the individual does not already own a cell phone * the individual is not living with the accused * the individual is willing to have ongoing contact with the Supportlink Coordinator * all individuals qualify for safety planning, regardless of their ability to meet the criteria for a 911 cell phone 
Victim Quick Response Program (VQRP): provides timely financial assistance to eligible individuals who have been victimized by violent crime (homicide, attempted murder, serious physical assault, domestic violence, sexual assault, hate crime) and/or their family members
HoursMon-Fri 8:30 am-4 pm
Areas ServedOttawa (City of)
EligibilityAges: 16 year(s) and up 
Individuals 16 years of age and older
ApplicationReferral by police, Fire Department, community services or self-referral
LanguagesEnglish ; French ; Interpretive Services
Service CategoriesGeneral Crime Victim Assistance ; In Person Crisis Intervention ~ Crime Victims ; Spouse/Intimate Partner Abuse Prevention ; Victim's Rights Groups
Waiting ListNo
Contact Information
Primary ContactDanielle Gauthier, Program Coordinator, VCARS; Phone: 613-238-2762 ext 226; Email:
Primary ExecutiveSteve Sullivan, Executive Director; Phone: 613-238-2762 ext 222; Email: