Ottawa Neighbourhood Services

Address, Telephone, E-mail, Website
Office Phone 613-728-3737
Located In Community Ottawa
Address 10 Rideau Heights Dr
Ottawa, ON K2E 7A6
View Google Map
Intersection Prince of Wales Dr and Hunt Club Rd
Accessibility Unknown
Bus Route Notes OC Transpo OC Travel Planner or OC Bus Schedules * route 86C, stop at Thermofisher Scientific
Parking Free parking
Description and Services
Description (Service) Collects and resells donated goods to underprivileged and financially challenged people with life's necessities at affordable costs * creates employment opportunities in their retail outlet, sorting facility and pick-up services 
* Free relief service with no demands made to individuals in distress through disaster or extreme financial difficulty * these necessities are provided free, based on the need (closely monitored) with written referral from any social services agency, government or private 
* Pick-up service: clothing (bagged) * shoes * linen * tools * toys (not broken) * books (no encyclopaedia, Reader’s Digest condensed books, textbooks or magazines) * housewares * kitchenware (small appliances in working condition) * knick knacks and furniture (upholstered furniture and beds – no rips or stains) * always urgently needed: single and double beds, small kitchen tables, chairs, Tall Boy dressers
Hours Mon-Fri 9 am-5 pm * Sat 9 am-4 pm
Dates Year-round
Areas Served Ottawa
Eligibility No restrictions
Application Some assistance with used clothing, footwear, furniture and appliances will be provided free, based on the need (closely monitored) with written referral from social assistance, mother's allowance, Children's Aid Society, Canadian Mental Health Association (CMHA), Ottawa Housing and other social agencies. * Assistance provided to fire victims with written referral from the fire department or any social services agency.
Languages English ; French
Fees Service - $35 delivery fee; $25 recycling fee for pick up of large appliances
Service Categories Appliances ; Clothing Donation Programs ; Donation Drop Off Points ; Donation Pickups ; Furniture ; General Clothing Provision ; Household Goods Donation Programs ; Shoes ; Thrift Shops
Contact Information
Primary Contact Robert Laforce, Office Administrator
Primary Executive Patricia Lemieux, President

Community Information Centre of Ottawa INFO-Line 2-1-1 or 613-241-4636 (613-241-INFO) : answers to your questions 24 hours a day, 7 days a week

Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.

The Community Information Centre of Ottawa (CIC) holds the intellectual property rights for the information on this site. You may display it on your computer and print or download this information for non-commercial, personal or educational purposes only. You must credit the CIC as the source on each copy of any information that originates from this site. Please contact us for permission to use the information for any purpose other than those outlined here.