Ottawa Neighbourhood Services

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Record #: OCR0399 Last Full Update: 23 Oct 2014
Address, Telephone, E-mail, Website
Office Phone613-728-3737
After Hours PhoneAnswering machine
Located In CommunityOttawa
Address10 Rideau Heights Dr
Ottawa, ON K2E 7A6
Google Map
IntersectionPrince of Wales Dr and Hunt Club Rd
Bus Route NotesOC Transpo OC Travel Planner or OC Bus Schedules * route 86C, stop at Thermofisher Scientific
ParkingFree parking
Description and Services
Description (Service)Collects and resells donated goods to underprivileged and financially challenged people with life's necessities at affordable costs * creates employment opportunities in their retail outlet, sorting facility and pick-up services 
* Free relief service with no demands made to individuals in distress through disaster or extreme financial difficulty * these necessities are provided free, based on the need (closely monitored) with written referral from any social services agency, government or private 
* Pick-up service: clothing (bagged) * shoes * linen * tools * toys (not broken) * books (no encyclopaedia, Reader’s Digest condensed books, textbooks or magazines) * housewares * kitchenware (small appliances in working condition) * knick knacks and furniture (upholstered furniture and beds – no rips or stains) * always urgently needed: single and double beds, small kitchen tables, chairs, Tall Boy dressers
HoursMon-Fri 9 am-5 pm * Sat 9 am-4 pm
Areas ServedOttawa
EligibilityNo restrictions
ApplicationSome assistance with used clothing, footwear, furniture and appliances will be provided free, based on the need (closely monitored) with written referral from social assistance, mother's allowance, Children's Aid Society, CMHA, Ottawa Housing and other social agencies. * Assistance provided to fire victims with written referral from the fire department or any social services agency.
LanguagesEnglish ; French
FeesService - $35 delivery fee; $25 recycling fee for pick up of large appliances (2014)
Service CategoriesAppliances ; Clothing Donation Programs ; Donation Drop Off Points ; Donation Pickups ; Furniture ; General Clothing Provision ; Household Goods Donation Programs ; Shoes ; Thrift Shops
Contact Information
Primary ContactRobert Laforce, Office Administrator
Primary ExecutivePatricia Lemieux, President