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Ottawa Chinese Community Service Centre

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Names
Alternate Name ELT-Enhanced Language Training ; ESL-Citizenship and Language Training ; ISAP-Immigrant Settlement and Adaptation Program ; JSW-Job Search Workshop ; Language Services ; LINC ; LINC-Assessment Centre ; MAPLE-Multicultural Achievement Program for Learning Employers ; NSP-Newcomer Settlement Program ; SSRP-Services for Syrian Refugees Program
Legal Name Ottawa Chinese Community Service Centre (OCCSC)
Location & Accessibility
Located In Community Ottawa
Address & Map
400 Cooper St, 2nd Flr, Suite 2000
Ottawa, ON K2P 2H8
 
View Google Map
Intersection Bank St and Somerset St W
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking * parking meters
Description and Services
Description (Service) Settlement and community services agency

Orientation and Adaptation Services
Needs assessment and Information and referral to community and social services * support with finding housing, child care, * registering children in school and health care * orientation within the city * help filling out government forms including housing and immigration sponsorship forms * community support for Chinese newcomers through volunteer befriending, conversation circles to practice English * workshops to reduce stress of adjusting to Canadian culture

Citizenship Preparation-- courses, tests and activities to help newcomers prepare for the citizenship test * offered on site

Language Training Services
Enhanced Language Training -- sector specific language training and career orientation in the fields of accounting and IT * individual counselling and action plan development * volunteer placement * mentoring * networking * resume and interview preparation

English as a Second Language/French as a Second Language -- English or French for Life and Work in Canada * conversation and pronunciation classes

Language Instruction for Newcomers to Canada (LINC) -- provides basic language skills in English or French * courses offered part-time

Employment Counselling and Preparation
Job search preparation and training-- developing strong job search strategies and workplace communication skills * job search workshops * on site job search and preparation training courses

Employment counselling -- resume help, job readiness clinic, employment counselling, skills and career development and help in establishing social and professional networks

Other Settlement Services
Library Settlement Partnership -- workshops, one-to-one counselling, settlement referrals * English Conversation Club

Commissioner of Oats -- commissioner of Oaths for verifying documents (only at 400 Cooper St)

Other Services
Counselling services workshops and support groups for * financial difficulties * family conflicts * mental health issues: depression, anxiety, stress, family relationships, caregiver stress, grief and loss, parenting, effective communication, workplace stress * problems with the law * racial discrimination * family law * legal problems * sponsorship matters * and Convention Refugee support.

Income tax preparation assistance for low-income individuals
Hours Mon-Fri 9 am-9 pm, Sat 9 am-4 pm * LINC evenings and Sat
Areas Served Ottawa (City of)
Eligibility All immigrants, newcomers and refugees 
 
LINC: Newcomers to Canada 18 years and older who are permanent residents or Convention refugees (for some other eligible immigration categories, please call the office) 
 
Family Counselling Services: Persons living on a low income or receiving social assistance
Application Call for an appointment or drop-in
Languages English ; Arabic ; Chinese (Cantonese) ; Chinese (Mandarin)
Fees None
Service Categories Certificates/Forms Assistance ~ Chinese Community ; Citizenship Application Assistance ~ Chinese Community ; Citizenship Education ~ Chinese Community ; Citizenship Test Preparation ~ Chinese Community ; Commissioner of Oaths ~ Chinese Community ; Comprehensive Information and Referral ~ Chinese Community ; Cultural Transition Counselling ~ Chinese Community ; English as a Second Language ~ Chinese Community ; Ethnocultural Multipurpose Centres ~ Chinese Community ; General Counselling Services ~ Chinese Community ; General Mental Health Information/Education ; Housing Search Assistance ~ Chinese Community ; Immigrant Mutual Assistance Associations ~ Chinese Community ; Immigrant/Newcomer Accompaniment Programs ~ Chinese Community ; Immigrant/Refugee Support Groups ; Interpretation/Translation ~ Chinese Community ; Newcomer Settlement Services ~ Chinese Community ; Outreach Programs ~ Mental Illness/Emotional Disabilities ~ Chinese Community ; Prejob Guidance ~ Chinese Community ; Specialized Information and Referral ~ Chinese Community ; Tax Preparation Assistance
Waiting List No
Contact Information
Office Phone 613-235-4875
Fax 613-235-5466
E-Mail occsc@occsc.org
Website www.occsc.org
Social Media Twitter
Primary Contact Stephen Noah, Operations/Human Resources Manager; Phone: 613-235-4875 ext 116; Email: stephen.noah@occsc.org
Volunteer Coordinator Doreen Ju, Volunteer Coordinator; Phone: 613-235-4875 ext 144; Email: doreen.ju@occsc.org
Primary Executive Sharon Kan, Executive Director; Phone: 613-235-4875 ext 117; Email: sharon.kan@occsc.org
Other Details
Established 1975
Funding City / Town ; Provincial - Ministry of Children, Community and Social Services ; Federal - Citizenship and Immigration Canada ; Donations - Charitable Registration Number: 1309183112 RR0001 ; United Way ; Foundation - Ontario Trillium Foundation
Elections The Board of Directors is elected.
Print Material Pamphlets
Resources Website
Accreditation Yes, by the Ontario Council of Agencies Serving Immigrants (OCASI)

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