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Carlington Community Health Centre

Site: Ottawa

Service: Health and Social Services

Alternate Name Carlingston CHC ; CCHC ; CV19 ; OCR
Legal Name Carlington Community Health Centre | Centre de santé communautaire Carlington
Location & Accessibility
Located In Community Ottawa
Address & Map
900 Merivale Rd
Ottawa, ON K1Z 5Z8
View Google Map
Intersection Merivale Rd and Coldrey Ave
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) COVID-19 (15 April 2020) Reduction in hours of operation until further notice. Entrance to the Centre is restricted to people with confirmed appointments and to those in need of emergency support from Intake. Upon arrival, clients are required to clean their hands and put on surgical mask and are then screened by staff.

This information is regularly updated on their website.

Health and social services focused on family and community health

Medical Clinic Services:
* comprehensive health care
* immunization programs
* family planning
* management of chronic and short-term health problems
* health information and advice by telephone from registered nurses
* 24-hour on-call service

Health Promotion:
* special focus on seniors, youth, newcomers
* physical activity
* prevention and management of chronic diseases
* stress management
* stop smoking programs
* food security programs
* school success programs

Counselling Services:
* crisis support
* mental health support
* youth, individual and family counselling
* housing and jobs searching
* stress reduction programs
* counselling and groups for women who have experienced abuse
* counselling and groups for youth who need support to express anger in healthy ways

Assertive Community Treatment Team (ACTT): - see separate record for details

Referral Services:
* nutrition counselling by a registered dietitian (groups and individual)
* home, hospital and palliative visits
* high school health clinics led by a nurse practitioner
* foot care and chiropody
* anonymous human immunodeficiency virus (HIV) testing
* lung health programs
* seasonal influenza and other immunization clinics

Social Services
* home support services
* community development
* youth programs
* collective kitchen
* Contact Ottawa: voice mail box service for those who are unable to maintain a home phone line, available for a nominal fee
* Millennium Learning Centre (English/French): offers free access to computers and the Internet * resources for job-seekers
* Students Will All Graduate Program (SWAG): delivers social, recreation, mentoring, and life skills for 9th and 10th grade students identified as most at risk of failing without intervention
* Pinecrest-Queensway Employment Services

Parent/Child Programs
* EarlyON
* drop-in playgroups
* parent support program
* baby cupboard
* prenatal care
* breastfeeding support
* Headstart Nursery School
Hours COVID-19 -- Reduction in hours of operation until further notice: Mon-Fri 8:30 am-4:30 pm by appointment only.
Areas Served Ottawa (City of)
Boundaries North-South: Ottawa River to Baseline Rd; plus Fisher Heights 
East-West: Island Park Dr to Woodroffe Ave
Eligibility Residents living within the boundaries; some flexibility for residents outside of area served 
ACTT: people who have long-term mental health needs 
Walk-in clinic: registered patients only
Application Call or visit website for an appointment
Languages English ; French
Fees None
Service Categories Abuse/Violence Related Support Groups ~ Abused Women ; Abuse/Violence Related Support Groups ~ Sexually Abused Adults ; Adult Child Sexual Abuse Survivor Counselling ; Assertive Community Treatment ~ Chronic/Severe Mental Illness ; Birth Control Counselling ; Breastfeeding Support Programs ; Community Health Centres ; Community Voicemail ; Condition Specific Treatment ; Food Preparation Facilities ; Formula/Baby Food ; General Health Education Programs ; HIV Testing ; Home Management Instruction ; Immunizations ; In Person Crisis Intervention ; Job Information ; Needle Exchange/Distribution Programs ; Neighbourhood Welcoming Services ; Nutrition Assessment Services ; Nutrition Education ; Parent/Child Activity Groups ; Podiatry/Foot Care ; Postpartum Care ; Prenatal Care ; Psychiatric Case Management ; Public Access Computers/Tools ; Well Baby Drop In Centres ; Youth Enrichment Programs
Waiting List Yes, length varies according to program
Contact Information
Office Phone General Services 613-722-4000 ; Medical services 613-722-2161 ; Assertive Community Treatment Team 613-722-9731
TTY Phone 613-761-7633
Fax General services 613-761-1805 ; Medical services 613-722-8471 ; Assertive Community Treatment Team 613-761-8244
Social Media Facebook Twitter
Primary Contact Cameron MacLeod, Executive Director; Phone: 613-722-4000 ext 226; Email:
Alternate Contact Maribeth Graham, Director of Corporate Services; Phone: 613-722-4000 ext 230; Email:
Volunteer Coordinator Hillary Rose, Coordinator of Volunteers; Phone: 613-722-4000 ext 265; Email:
Primary Executive Cameron MacLeod, Executive Director
Alternate Executive Linda Savoie, Chair, Board of Directors; Email:
Other Details
Established 1984
Funding City / Town ; Provincial - Ministry of Health and Long-Term Care * Ministry of Children, Community and Social Services * Ministry of Education ; Federal - Human Resources and Skills Development Canada ; Donations - Charitable Registration Number: 106874670 RR0001 ; United Way ; Foundation - Ontario Trillium Foundation * Ottawa Hospital Foundation * Community Foundation of Ottawa ; Crime Prevention Ottawa
Elections The Board of Directors is elected.
Print Material Pamphlets * annual report
Resources Website
Accreditation Yes, by Canadian Centre for Accreditation * Member of Association of Ontario Health Centres * Member of Coalition of Ottawa Community Health & Resource Centres * Member of Canadian Association of Community Health Centres

Agency Overview

Services at this Location

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