Findhelp Information Services

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Record #: MET7777 Last Full Update: 19 Aug 2019
Names
Alternate Name 211 Central ; 211 Toronto ; 211Ontario.ca ; Blue Book
Former Name Community Information Centre of Metropolitan Toronto (1998) ; Community Information Toronto (2004)
Location & Accessibility
Located In Community Toronto Downtown North
Address & Map
1 St Clair Ave W, Suite 1000
Toronto, ON M4V 1K6
 
View Google Map
Intersection Yonge St and St. Clair Ave W
Physical Access Easy access to elevator ; Washrooms not accessible
Description and Services
Description (Service) Comprehensive information and referral services * 211 and contact centre services * website and database development * consultation and training * partnership and standards development

Customer Service, info@findhelp.ca

Data and resource coordination services -- including local and Ontario-wide web resources of community, health, social and related government services such as www.211Central.ca * Update Desk, 211update@findhelp.ca

Training and outreach, training@findhelp.ca -- training in assessment, information, referral, interviewing, communication skills, customer service, and understanding the structure of human services * outreach presentations

Partnership opportunities 416-392-4605 ext 101 -- for development of information systems and resources

Lead agency for SPARK Ontario -- see separate entry
Hours 211 -- Mon-Sun 24 hours * office Mon-Fri 8:30 am-4:30 pm
Areas Served Durham Region ; Peel Region ; Toronto ; York Region
Boundaries Canada
Languages English ; French ; 180 languages available via 211 Contact Centre (see separate entry)
Fees Fees for training services * free membership
Service Categories Comprehensive Information and Referral ; Information Technology Management Support ; Internet Information Resources ~ Human/Social Services Issues ; Professional Skills Development Support ~ Community/Social Services Occupations
Contact Information
Office Phone 416-392-4605
Toll Free Phone Administration 1-800-836-3238 within Canada
TTY Phone 1-888-340-1001
Fax 416-392-4404
E-Mail info@findhelp.ca
Website www.findhelp.ca
Primary Executive Sue Wilkinson, Executive Director
Other Details
Funding Regional / Municipal - Community Service Partnerships (CSP) ; United Way - United Way Greater Toronto

Agency Overview

1 Agency Locations [Show Listings]
2 Agency Services [Show Listings]

Services at this Location

1 other Service(s) at this Location
211 Central Region Contact Centre
Confidential information and referral service * trained specialists assess caller needs and offer referral and advocacy to assist persons in accessing appropriate health, social, government, community ... [More]

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