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Lesbian Gay Bi Trans YouthLine

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Alternate Name 2SLGBTQ Youth Peer Support HelpLine ; Bi Youth Line ; CBX2 ; COVID19 Mental Health Support Strategy ; CV19 ; Gay Youth Line ; Lesbian Gay Youth Line ; Trans Youth Line ; Youth Line
Former Name Lesbian Gay Bi Youth Line (2005) ; Lesbian Gay Bisexual Youth Line (2000)
Location & Accessibility
Located In Community Toronto
Address & Map
Toronto, ON
View Google Map
Mailing Address PO Box 73118, Wood St 
Toronto, ON 
Canada M4Y 2W5
Physical Access Not Applicable
Description and Services
Description (Service) COVID19  Peer support helpline available by phone Mon-Fri, Sun 6 pm-9 pm EST, and chat and text Mon-Fri, Sun 4 pm-9:30 pm EST, visit YouthLine website for details; not a crisis service

Anonymous, confidential peer support by telephone, email, text and chat, on issues of concern to 2SLGBTQ+ youth such as anti-oppression, anti-racism, sex and consent, STIs, HIV, self-care, mental health
Hours COVID19 Phone support: Mon-Fri, Sun 6 pm-9 pm EST ; Text and chat support: Mon-Fri, Sun 4 pm-9:30 pm EST
Areas Served Ontario
Boundaries Ontario
Eligibility Lesbian, gay, bisexual, transgender, transsexual, two-spirited, intersex, queer and questioning youth 29 years and under; volunteer peer supporters 16-29 years with diverse 2SLGBTQ+ identities and lived experiences

Residency Requirements: Ontario
Application For support, call 1-800-268-9688, text 647-694-4275, email, or access chat at
Languages English
Fees None
Service Categories LGBTQ2+ Helplines ; Peer Support Services ~ LGBTQ2+ Youth ; Specialized Information and Referral ~ LGBTQ2+ Youth ; Talklines/Warmlines ~ LGBTQ2+ Youth ; Youth Issues Information Services ~ LGBTQ2+ Youth
Contact Information
Office Phone 416-962-2232 ; 1-888-687-9688; Helpline: 416-962-9688; Helpline: 647-694-4275
Toll Free Phone Helpline: 1-800-268-9688
TTY Phone 416-962-9688 ; Outside 416 area 1-800-268-9688
Fax 416-962-7967
Social Media Facebook Instagram Twitter YouTube
Primary Contact Minna Frederick, Manager, Peer Support; Phone: 416-962-2232 ext 201
Other Details
Funding Regional / Municipal - Community Service Partnerships (CSP)

Agency Overview

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