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Psychiatric Patient Advocate Office

Site: Toronto Office

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Record #: MET1300 Last Full Update: 06 Jun 2019
Names
Alternate Name Ontario Psychiatric Patient Advocate Office ; Ontario. Ministry of Health and Long-Term Care. Psychiatric Patient Advocate Office ; Patient Advocates ; PPAO
Location & Accessibility
Located In Community North York Central
Address & Map
North American Life Tower
5700 Yonge St, 5th Fl
Toronto, ON M2M 4K5
 
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Intersection Yonge St and Finch Ave W
Physical Access Wheelchair accessible automatic main entrance ; Easy access to elevator - braille features ; Barrier-free washroom including door and stall ; Also accessible via Finch subway station
Description and Services
Description (Service) Administers and coordinates advocacy and rights advice services * public information * systemic advocacy * information and referral for those ineligible for the service * literature in English and French

Visit website for list of locations in Ontario
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Patients admitted to designated hospitals that have a mental health unit (Schedule 1) * also clients living in the community who are placed on a community treatment order and their substitute decision makers, if any
Application Self or professional referral -- call for information
Languages English ; Translation and interpretation may be arranged for other languages
Fees None
Service Categories Mental Health Facility Complaints ; Patient Rights Assistance ~ Mental Illness/Emotional Disabilities ; Protection and Advocacy for Individuals with Disabilities ~ Mental Illness/Emotional Disabilities ; System Advocacy ~ Mental Health Issues
Contact Information
Office Phone 416-327-7000
Toll Free Phone 1-800-578-2343
Fax 416-327-7008
E-Mail ppao.moh@ontario.ca
Website www.ppao.gov.on.ca
Primary Contact Melroy Borges, Executive Assistant; Phone: 416-327-4548; Email: melroy.borges@ontario.ca
Alternate Contact Katerina Tsangaris, Program Manager
Primary Executive Vanessa Zanette, Senior Manager - Strategy and Program Development

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