Important Notice
To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices,
click here.
Alternate Name |
Ontario Psychiatric Patient Advocate Office ; Ontario. Ministry of Health and Long-Term Care. Psychiatric Patient Advocate Office ; Patient Advocates ; PPAO |
Located In Community |
North York Central |
Address & Map |
North American Life Tower 5700 Yonge St, 5th Fl Toronto, ON M2M 4K5 View Google Map |
Intersection |
Yonge St and Finch Ave W |
Physical Access |
Wheelchair accessible automatic main entrance ; Easy access to elevator - braille features ; Barrier-free washroom including door and stall ; Also accessible via Finch subway station |
Description (Service) |
Administers and coordinates advocacy and rights advice services * public information * systemic advocacy * information and referral for those ineligible for the service * literature in English and French
Visit website for list of locations in Ontario |
Hours |
Mon-Fri 8:30 am-5 pm |
Areas Served |
Ontario |
Boundaries |
Ontario |
Eligibility |
Patients admitted to designated hospitals that have a mental health unit (Schedule 1) * also clients living in the community who are placed on a community treatment order and their substitute decision makers, if any |
Application |
Self or professional referral -- call for information |
Languages |
English ; Translation and interpretation may be arranged for other languages |
Fees |
None |
Service Categories |
Mental Health Facility Complaints ; Patient Rights Assistance ~ Mental Illness/Emotional Disabilities ; Protection and Advocacy for Individuals with Disabilities ~ Mental Illness/Emotional Disabilities ; System Advocacy ~ Mental Health Issues |
Office Phone |
416-327-7000 |
Toll Free Phone |
1-800-578-2343 |
Fax |
416-327-7008 |
E-Mail |
ppao.moh@ontario.ca |
Website |
www.ppao.gov.on.ca |
Primary Contact |
Melroy Borges, Executive Assistant; Phone: 416-327-4548; Email: melroy.borges@ontario.ca |
Alternate Contact |
Katerina Tsangaris, Program Manager |
Primary Executive |
Vanessa Zanette, Senior Manager - Strategy and Program Development |
Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.
This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.