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Neighbourhood Information Post

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Alternate Name CBX; {"T":[{"DR":[[{"M":[{"S":930,"E":1630}]},{"T":[{"S":930,"E":1630}]},{"W":[{"S":13,"E":1630}]},{"R":[{"S":930,"E":1630}]},{"F":[{"S":930,"E":1630}]}]]}],"A":[0,0,0,0,99,1]} ; LEAP ; Low Income Energy Assistance Program ; NIP ; OESP ; Ontario Electricity Support Program ; Rent Bank ; TDIN ; Winter Warmth Fund
Location & Accessibility
Located In Community Toronto Downtown East
Address & Map
Parliament Street Public Library
269 Gerrard St E, 2nd Fl
Toronto, ON M5A 2G3
View Google Map
Intersection Parliament St and Gerrard St E
Physical Access Wheelchair accessible building including main entrance and barrier free washrooms * staff assistance necessary to access elevator
Description and Services
Description (Service) Community information and referral * assistance in filling out forms * annual income tax clinic * phone and mail registry service * computer, Internet and email access * community resource directory * case management * advocacy

Housing Trusteeship Services -- money management services to help clients pay rent on time * landlord and tenant mediation * financial literacy skills * follow-up support and community links

Rent Bank coordinating agency -- interest-free repayable loans to low-income households facing eviction due to short-term financial difficulties, or for first and last month's rent

LEAP (Low-income Energy Assistance Program) -- assistance to low income individuals and families who are in arrears for their electricity utility bills, and have exhausted all other sources of financial support * for help with Enbridge gas bills call 1-855-487-5327

Assistance with applications for OESP (Ontario Electricity Support Program) -- monthly credit applied to electricity bill for eligible customers based on household income and size

Member agency of Toronto Drop-in Network (TDIN)
Hours Mon-Tue, Thu-Fri 9:30 am-4:30 pm; Wed 1 pm-4:30 pm
Areas Served Toronto Downtown ; Toronto Downtown Central ; Toronto Downtown East ; Toronto Downtown North ; Toronto Downtown West
Boundaries Bloor St E/Danforth Ave (north) to Lake Ontario (south), Yonge St (west) to Don Valley Parkway (east)
Eligibility Low income individuals and families in eastern Downtown Toronto
Application Call or visit website for information
Languages English ; Chinese (Cantonese) ; Chinese (Mandarin) ; other languages may be available
Fees None
Service Categories Case/Care Management ; Certificates/Forms Assistance ; Community Voicemail ; Comprehensive Information and Referral ; Directory/Resource List Publication ~ Nonprofit Organization Issues ; Drop In Centres for People at Risk ; Individual Advocacy ; Landlord/Tenant Dispute Resolution ; Neighbourhood Multipurpose Centres ; Personal Finances Administration ; Personal Financial Counselling ; Public Access Computers/Tools ; Public Internet Access Sites ; Rent Payment Assistance ; Rental Deposit Assistance ; Tax Preparation Assistance ; Temporary Mailing Address ; Utility Assistance
Contact Information
Office Phone 416-924-2543
Fax 416-924-4748
Primary Executive Gladys Wong, Executive Director
Other Details
Funding Regional / Municipal - Community Service Partnerships (CSP)

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