Assaulted Women's Helpline

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Names
Alternate Name Assaulted Womens Helpline ; AWH ; AWHL ; CBX; VT=CL; CH=247; DL=1-866-863-0511 ; HT1
Notes
Public Comments For City of Toronto, also initial assessment and intake for assaulted women's shelters
Location & Accessibility
Located In Community Ontario
Address & Map
Toronto, ON
 
View Google Map
Mailing Address Box 40569 
Six Points Plaza 
Toronto, ON M9B 6K8
Physical Access Not Applicable
Description and Services
Description (Service) Telephone crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for abused women * liaison with diverse communities * confidential and anonymous

Toronto only -- initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511
Hours Telephone counselling -- Mon-Sun 24 hours * administrative office -- Mon-Fri 9 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Assaulted/abused women 16 years and older * families, friends, neighbours, professionals and other service providers in contact with abused women
Application Call for assistance, or text #SAFE (#7233) on Bell, Rogers, Fido or Telus mobile phone * visit website for information

Toronto only -- initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511
Languages English ; Telephone interpretation in over 200 languages available for access to services; For services in French call Fem'aide toll free 1-877-336-2433 (see separate entry)
Fees None
Service Categories Adult Child Sexual Abuse Survivor Counselling ~ Women ; Domestic Violence Hotlines ; Sexual Assault Counselling ~ Women ; Sexual Assault Hotlines ~ Women ; Specialized Information and Referral ~ Abused Women ; Specialized Information and Referral ~ Abused Women ~ Sexually Abused Adults ; Spouse/Intimate Partner Abuse Counselling ~ Abused Women
Contact Information
Office Phone Administration only 416-364-4144
Toll Free Phone Administration only 1-888-364-1210
TTY Phone Crisis Support and Shelter Intake toll free 1-866-863-7868
Crisis Phone Crisis Support and Shelter Intake 416-863-0511 ; Toll free 1-866-863-0511
Fax 416-364-0563
Website www.awhl.org
Social Media Facebook RSS Twitter
Primary Contact Rebecca Ng, Director, Administration and Service Support; Phone: 416-364-4144 ext 230; Email: rng@awhl.org
Alternate Contact Margaret Arnason, Training, Resource and Outreach Coordinator; Phone: 416-364-4144 ext 223; Email: marnason@awhl.org
Primary Executive Huong Pham, Executive Director; Phone: 416-364-4144 ext 237; Email: hpham@awhl.org
Other Details
Funding Regional / Municipal - Community Service Partnerships (CSP)

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