Ontario. Ministry of Health and Long Term Care

Site: Brockville Mental Health Centre

Service: Psychiatric Patient Advocate Office

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Names
Alternate Name Direct Services Division - Psychiatric Patient Advocate Office ; PPAO
Legal Name Psychiatric Patient Advocate Office - Direct Services Division - MOHLTC
Location & Accessibility
Located In Community Brockville
Address & Map
Ontario Government Building
1809 Oxford Ave, Room 108 and 109
Brockville, ON K6V 1J7
 
View Google Map
Intersection King St E and N Augusta Rd
Mailing Address c/o Brockville Mental Health Centre 
PO Box 1050 
1804 HWY 2 Hwy E 
Brockville, ON K6V 5W7
Bus Route Notes Brockville Transit Transit map * Stop times and locations
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) Provides patient advocacy and rights advice services as well as systemic advocacy and public education  
 
* assists patients with resolving individual or systemic issues  
* resolve issues that are impacting patient rights and entitlements  
* rights advice services  
* public education through speaking engagements
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Lanark County ; Leeds and Grenville United Counties ; Stormont, Dundas and Glengarry United Counties
Eligibility In-patients and registered outpatients of Brockville Mental Health Centre * in-patients of Brockville General Hospital Mental Health Services * non eligible individuals will be referred to other resources
Languages English ; Interpretive Services - can be planned
Fees None
Service Categories Hospital Based Patient Advocate Offices ; Individual Advocacy ; Patient Rights Assistance ; Protection and Advocacy for Individuals with Disabilities
Contact Information
Office Phone Accepts collect calls 613-345-1461 ext 2530 or 2531
Fax 613-345-4352
E-Mail ppao.moh@ontario.ca
Website www.ppao.gov.on.ca
Primary Contact Elizabeth Hughes, Patient Advocate; Phone: 613-345-1461 ext 2530; Email: Elizabeth.Hughes@ontario.ca
Alternate Contact Cynthia Dillon, Rights Adviser; Phone: 613-345-1461 ext 2531; Email: Cynthia.Dillon@ontario.ca
Primary Executive Vanessa Zanette, Program Manager; Phone: 416-327-7003 * 1-800-578-2343; Fax: 416-327-7008; Email: Vanessa.Zanette@ontario.ca
Other Details
Funding Provincial - Ministry of Health and Long-Term Care
Resources Website
Accreditation No

Agency Overview


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