Victim Services Lanark County

Service: Victim Crisis Assistance Ontario

Alternate Name HT1 ; HT2 ; Support Link ; SupportLink ; VCAO ; VCARS ; Victim Crisis Assistance and Referral Services ; Victim Quick Response Program ; Victim Quick Response Program+ ; Victim Services ; VQRP ; VQRP Plus ; VQRP+
Former Name VCARS - LC ; Victim Crisis Assistance & Referral Services (VCARS-LC) Lanark County ; Victim Services of Lanark County
Legal Name Victim Services Lanark County
Location & Accessibility
Located In Community Smiths Falls
Address & Map
91 Cornelia St W, Unit 109
Smiths Falls, ON K7A 5L3
View Google Map
Intersection Abbott St and Cornelia St W
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) On-site early intervention and crisis intervention * needs assessment * safety planning * referrals to community services * enhanced support for vulnerable victims * assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
Hours Administration Mon-Fri 9 am-5 pm 
Crisis response Mon-Sun 24 hours
Areas Served Lanark County
Eligibility Victims of crime and tragic circumstances * VQRP -- victims, immediate family members, and witnesses in the direct aftermath of violent crimes
Application Referral by police, emergency services, community agency or self referral
Languages English
Fees None
Service Categories Case/Care Management ~ Crime Victims ; Crime Victim Compensation ; Crime Victim Compensation ~ Victims of Human Trafficking ; General Crime Victim Assistance ; In Person Crisis Intervention ~ Crime Victims ; Specialized Information and Referral ~ Crime Victims
Waiting List No
Contact Information
Office Phone 613-284-8380
Toll Free Phone 1-866-575-0067
Crisis Phone 9-1-1
Fax 613-284-8058
Social Media Facebook Twitter
Primary Contact Amber MacDonald, Executive Director; Email:
Alternate Contact Shannon Hogan, Client Services Coordinator; Email:
Volunteer Coordinator Travis Barber, Volunteer Coordinator
Other Details
Established 2005
Funding Provincial
Elections Bi-annual
Print Material Brochures
Resources Website
Accreditation No * Member of the Ontario Network of Victim Service Providers (ONVSP)

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