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Names
Alternate Name OW ; Social Assistance ; Social Services ; Welfare
Former Name Community & Family Services
Notes
Public Comments ***Heat Emergency Cooling Centre ***
Location & Accessibility
Site Location North Kingston
Located In Community Kingston
Address & Map
362 Montreal St, 2nd Flr
Kingston, ON K7K 3H5
 
View Google Map
Intersection Montreal St and Stephen St
Mailing Address c/o Housing & Social Services Department, Corporation of the City of Kingston 
362 Montreal St 
Kingston, ON K7K 3H5
Bus Route Notes Kingston Transit Trip Planner
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) Temporary financial assistance and employment supports to those most in need residing in the City of Kingston and County of Frontenac while they undertake requirements to become and stay employed

Financial Assistance
Monthly financial assistance is available to eligible (needs tested) residents for basic needs and shelter. The amount of assistance paid is determined by family size, income and expenses.

Employment Assistance
Employment supports are available to help people become and stay employed. Funding and assistance may be available for community and employment placement, job searching, basic education or job-specific skills training, literacy training, supports to self-employment, Employment Readiness Scale, transportation, referrals to workshops and courses, Learning, Earning and Parenting (LEAP – a program offered to young parents) and addictions treatment.

Mandatory Benefits
Benefits prescribed in the Ontario Works provincial regulations include a prescription drug coverage, vision care for dependent children, special diet, pregnancy nutritional allowance, diabetic supplies, incontinence supplies, medical travel and transportation, and guide dog allowance.

Discretionary Benefits:
Discretionary Health Benefits may include: adult vision and dental care, health and well-being benefits, new born / child benefits, and other items such as ID replacements.
Discretionary Residency Benefits may include: funding towards rent arrears, utility arrears, last month’s rent deposit, moving expenses and emergency heating fuel.

Emergency Assistance
Emergency assistance may be paid to a person experiencing an extreme, urgent, and unusual situation that jeopardizes the health and well-being of a member of the benefit unit, where all other financial means have been explored and exhausted.

Interactive Voice Response (IVR) 1-800-808-2268 -- automated information and payment details, payment history, file status * information and announcements about Ontario Works * service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867 -- to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance
Hours Mon, Wed-Fri 8:30 am-4:30 pm * Tue 8:30 am-5:30 pm 
 
Ontario Works has no appointments 8:30 am-12 noon one Wed of the month * 2019 reduced service dates: Jan 16, Feb 13, Mar 13, Apr 10, May 8, Jun 12, Jul 10, Aug 14, Sep 11, Oct 9, Nov 20 and Dec 11.
Areas Served Frontenac County ; Kingston
Eligibility Adults 18 years and older in financial need. Youth 16-17 years in financial need who cannot live at home but are attending school or seeking employment (funds must be managed by a trustee, guardian or agency). Financial need is determined by a review of income, liquid assets and living expenses.
Learning, Earning and Parenting (LEAP): parents 16-24 years who have not completed high school.
Application To apply for Ontario Works, call or visit www.ontario.ca/socialassistance.

To find the Ontario Works or Ontario Disability Support Program office that serves an address, click here.
Languages English ; French ; Interpretive Services - request interpretation services 48 hours in advance.
Fees None
Service Categories Adult Basic Education ~ Social Assistance Recipients ; Adult Basic Education ~ Social Assistance Recipients ~ Teenage Parents ; Adult Literacy Programs ~ Social Assistance Recipients ; Burial/Cremation Expense Assistance ; Emergency Dental Care ; English as a Second Language ~ Social Assistance Recipients ; Extreme Heat Cooling Programs ; General Dentistry ~ Youth ~ Social Assistance Recipients ; Job Information ; Medical Expense Assistance ; Mortgage Payment Assistance ; Moving Expense Assistance ; Prejob Guidance ; Provincial/Territorial Social Assistance Programs Applications ; Rent Payment Assistance ; Supportive Housing Expense Assistance ; Teen Expectant/New Parent Assistance ~ Social Assistance Recipients ; Utility Assistance ; Welfare Fraud Reporting ; Welfare to Work Programs
Contact Information
Office Phone 613-546-2695
Fax 613-546-9658
Website www.cityofkingston.ca
Primary Contact Erica Simpson, Administrative Assistant; Phone: 613-546-2695 ext 4973
Primary Executive Laura Rabbie, Manager, Program Delivery; Phone: 613-546-2695 ext 4857
Other Details
Funding Regional / Municipal - Kingston ; Provincial - Ministry of Community and Social Services
Resources Website

Agency Overview

Services at this Location

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