Canada. National Defence

Canadian Forces Personnel Support Agency, Family Information Line

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Record #: OCR2586 Last Modified: 15 Mar 2013 Last Full Update: 11 Jan 2012
Address, Telephone, E-mail, Website
Located In CommunityOttawa
AccessibilityNot Accessible
Office Phone613-995-8645
Toll Free Phone1-800-866-4546 * Outside of North America, call collect 613-995-5234
Crisis Phone1-800-866-4546 ext 0
Fax613-995-2425
E-mailrobin.whitford@forces.gc.ca
Websitewww.familyforce.ca/sites/FIL/EN/Pages/default.aspx?
Description and Services
HoursMon-Fri 8 am-12 midnight
DatesYear round * closed on Statutory Holidays
DescriptionA bilingual telephone service for families of Canadian military personnel serving in operations outside Canada. The toll-free, 24 hr service features detailed reports about Canadian Forces missions and operations from around the world and provides the kind of assurance and support family members depend on. Callers can speak directly to members of the personnel for additional information, support and referral to other resources. 
 
Offers the following services: Supportive Counselling * Deployment Support * Deployment Services * Message relays * Recorded message boxes from deployed Canadian Forces personnel * Overseas mail for deployed personnel * Military family services * Military family resources * Family Information Line promotional material * Referrals to other Canadian Forces and civilian resources * Information and referral for Canadian Forces Families
EligibilityNo restrictions
ApplicationCall for information, support and/or referrals.
FeesNone
Languages of ServiceEnglish ; French
Areas ServedInternational ; North America
Contact Information
Primary ExecutiveRobin Whitford, Manager; Phone: 613-995-8480
Subjects
SubjectsInformation and referral ; Nonprofit organizations ; Telephone support
Broader TermsOrganizations