The Royal Royal Ottawa Mental Health Centre, Assertive Community Treatment Team
[  Suggest an Update |  Français |  Print Version (New Window) ] Record #: OCR2385 Last Modified: 01 Mar 2013 Last Full Update: 06 Jan 2012
Description and Services
Hours	Mon-Fri 7 am-7 pm * Sat-Sun 10 am-6 pm * 24 hour on-call service
Dates	Year-round
Description	A client-centered, recovery-oriented mental health delivery service model. A team of mental health professionals, including a team psychiatrist provide community based treatment and support to persons with serious mental illness and significant functional impairment. The team works with the person to identify goals and assist them with their treatment and rehabilitation needs including housing, leisure, work and study.    Psychiatric assessment * treatment and monitoring * individualized treatment, including medications * crisis intervention * skills teaching * assistance with housing * active vocational and recreational support * social work * nursing and occupational therapy * addictions expertise    * Step Down Program: This is an intensive case-management program with five multidisciplinary staff and a psychiatrist. Referrals are received from five Ottawa based ACT teams. The Step Down team works with clients who no longer require the intensity of ACTT services but continue to require community support and follow-up.
Waiting List	Yes
Eligibility	Ages: 16 year(s) and up    Age 16 and over with serious mental illnesses that are complex and result in significant functional impairment.    * Persons with a high hospital service use – 50 inpatient hospital days in the past year or 150 over the past 3 years. Persons referred to ACTT often have difficulty accessing traditional services and may experience homelessness, involvement in the criminal justice system and a concurrent disorder (mental illness and problematic substance use).
Application	Referrals from physicians, community agencies, or individuals * Referral to the Ottawa Assertive Community Treatment Team is through the Central Intake Officer at 613-722-6521 ext 7325.
Fees	Service - Covered by the Ontario Health Card
Languages of Service	English
Areas Served	Ottawa (City of)
Contact Information
Office Phone	613-722-6521 ext 7300
After Hours Phone	Answering machine. Call returned between 4:30 pm-7 pm.
Fax	613-739-8400
E-mail	robin.pow@theroyal.ca
Website	www.theroyal.ca/en/mental-health-at-the-royal/mental-health-in-the-community/
Primary Contact	Robin Pow, Director Patient Care Services, Community Mental Health Program; Phone: 613-722-6521 ext 6579; Email: robin.pow@rohcg.on.ca
Alternate Contact	Sherry Toye, Program Assistant; Phone: 613-722-6521 ext 7300; Email: sherry.toye@rohcg.on.ca
Primary Executive	George Weber, Chief Executive Officer
Alternate Executive	James McDonell, Team Leader; Phone: 613-722-6521 ext 7303; Email: james.mcdonell@rohcg.on.ca
Names
Alternate Name	ACTT ; Royal Ottawa Health Care Group ; Step Down
Former Name	Royal Ottawa Hospital (2007)
Location & Accessibility
Address	Professional Building 1355 Bank St, Ste 205 Ottawa, ON K1H 8K7
Intersection	Bank St and Riverside Dr
Located In Community	Ottawa
Bus Route Notes	OC Transpo OC Travel Planner or OC Bus Schedules
Parking	Parking meters
Accessibility	Fully Accessible
Other Details
Subjects	Addictions ; Adults ; Anxiety disorders ; Behaviour therapy ; Charitable status ; Counselling ; Free services ; Life skills training ; Mental disorders ; Mental health ; Mental health services ; Nonprofit organizations ; Occupational therapy ; Outreach ; Psychiatric care ; Vocational counselling ; Young adults
Accreditation	Yes, by Accreditation Canada * licensed by the Ontario Ministry of Health and Long Term Care
Print Material	Pamphlets * brochures
Resources	Video shown as part of a presentation, website
Established	1961
Elections	The Board of Trustees is appointed.
Funding	Provincial - Ministry of Health and Long-Term Care * Local Health Integration Network ; Donations - Charitable Registration Number: 119129179 RR0001